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Retail Store Manager CF-Polo Park

Lovisa Pty Ltdabout 19 hours ago
Winnipeg, Manitoba
Senior Level
other

About the role

Position Summary:

We're seeking a dynamic and results-driven Retail Store Manager to lead our store operations and drive business growth.

About the Role: As Store Manager, you'll oversee daily operations while developing and inspiring a high-performing team in a fast-paced retail environment.

Key Responsibilities:

Sales & Performance Management:

  • Drive sales targets through effective team leadership and strategic planning
  • Analyze sales data to identify trends and opportunities
  • Implement and monitor KPIs to ensure store productivity
  • Lead by example in delivering exceptional sales performance

Team Leadership & Development:

  • Recruit, train, and develop store staff
  • Create succession plans to develop future leaders
  • Conduct performance reviews and provide coaching
  • Build and maintain a passionate, customer-focused team

Operations & Merchandising:

  • Ensure optimal inventory management and stock control
  • Implement loss prevention strategies to minimize shrink
  • Execute visual merchandising standards to maximize sales
  • Oversee opening and closing procedures
  • Maintain store presentation and cleanliness standards

Customer Experience:

  • Foster a customer-first culture throughout the store
  • Resolve complex customer service issues
  • Ensure consistent delivery of exceptional shopping experiences
  • Build and maintain customer loyalty

Business Administration:

  • Manage store budget and expenses
  • Report key metrics to upper management
  • Implement company policies and procedures
  • Identify and resolve operational challenges

Required Qualifications:

  • 3+ years retail management experience
  • Proven track record of achieving sales targets
  • Strong leadership and team development skills
  • Excellent problem-solving abilities
  • Deep passion for retail and fashion
  • Flexible availability including weekends and holidays
  • Bachelor's degree preferred

You'll Excel If You:

  • Are results-oriented with strong business acumen
  • Have exceptional interpersonal and communication skills
  • Demonstrate adaptability in a fast-paced environment
  • Show enthusiasm as a brand ambassador
  • Have experience in fashion retail

We believe in supporting diverse cultures and harnessing the unique knowledge and experience of our team. We celebrate our global presence, by supporting our culturally diverse team around the world.

About Lovisa Pty Ltd

Retail
5001-10,000

Lovisa Life: Lovisa was established in April 2010 and has quickly grown to be one of the world’s leading fast fashion jewellery retailers. We continue our focus on expanding our store network, with over 900+ stores across 37+ countries. Join a high growth international retailer, publicly listed on the ASX.

We believe in supporting diverse cultures and harnessing the unique knowledge and experience of our team. We celebrate our global presence, by supporting our culturally diverse team around the world.

Lovisa Future: With no plans on slowing down with our continued expansion across the globe. At Lovisa, we are passionate, dedicated, hard-working and fun-loving team players. We are devoted to fashion, style and customer service. All team members are Lovisa ambassadors, who thrive off our Lovisa culture commitments with a can-do attitude.

Lovisa Product: Lovisa was created out of a need for on-trend fashion jewellery at ready-to-wear prices. Our global trend spotting and innovation design team take inspiration from couture runways and current street style around the world to deliver new, must-have styles to our customers. We are a fashion-forward jewellery brand that caters to anyone and everyone, with 150 new styles being delivered to stores each week. We give exceptional customer service and apply our core belief, “It’s about the customer, always” in everything we do.