Job ID

74829

Job Title

Recruitment Officer (Hybrid)

Regular/Temporary

Regular

Location

Ron Joyce Centre

Open Date

03/16/2026

Job Type

Continuing

Close Date

03/31/2026

Employee Group

Unifor Unit 1, Staff

Favorite Job

Department

DSB Grad Programs

Full/Part Time

Full-Time

Salary Grade/Band

Grade 9

Salary Range

$30.84 - $47.65 (hourly)

Job Code

JD0082

Existing Vacancy

Yes - Backfilling as Existing

Target Number of Openings

1

Hours per Week

35

Posting Details

Schedule

Monday – Friday, 8:30am – 4:30pm (Hybrid schedule)

Education Level

Bachelor’s degree in a relevant field of study.

Career Level

Requires 3 years of relevant experience.

Location

Ron Joyce Centre, Burlington

Anticipated Start Date

April 20, 2026

Employment Type

Continuing

Job Description

Unit Description:

The Recruitment Officer leads the retention and onboarding strategy for all MBA and Specialized Graduate programs at the DeGroote School of Business, Reporting to the Manager, MBA Student Recruitment and Admissions and the Manager, Specialized Graduate Student Recruitment and Admissions. The Recruitment Officer plays a key role in the strategic development and operationalization of initiatives that support admitted students through program enrollment. This role is responsible for designing and executing retention initiatives, including event planning and programming that engage admitted students throughout the decision and onboarding process. The Recruitment Officer works closely with internal campus partners and external organizations — including housing, funding, and student support services—to ensure incoming students have access to the resources required for a successful transition to graduate study. The Recruitment Officer also supports CRM-driven communications and outreach strategies to support applicant engagement and conversion. A strong analytical component of the role involves conducting complex data collection and analysis, running database queries, and monitoring admissions data to track progress toward enrollment targets. This includes identifying multi-year trends in applicant profiles and using insights to inform recruitment and retention strategies. In addition, the Recruitment Officer provides dedicated support for incoming international students navigating the study permit process, working in partnership with the McMaster Immigration team to ensure timely guidance and compliance with immigration requirements.

Job Summary:

Responsible for attracting well-qualified applicants to the University through a variety of centralized recruitment efforts, programs, and initiatives. Delivers information to students at events as a means to promote the various faculties and specific programs within the University and to ensure the University meets its target enrolment.

Purpose and Key Functions:

• Develop conceptual plans and budgets for projects.
• Implement projects and ensure adequate staffing and that projects come in on time and on budget.
• Develop and deliver presentations to potential applicants, families, and guidance counsellors.
• Plan and coordinate various University recruitment events and campus-wide activities.
• Develop estimates of time and resources required for a variety of events and activities.
• Develop and implement market research strategies to establish and remain current with market trends.
• Develop, implement, and coordinate a marketing plan for annual recruitment activities ensuring the image and reputation of the University is maintained.
• Analyze travel reports and previous year's statistics to develop the school visit schedule.
• Monitor and reconcile accounts, prepare financial statements, calculate program costs, travel expenses and develop budget proposals.
• Negotiate terms and prices with external suppliers for services, supplies and equipment.
• Design and develop learning and training materials for temporary staff.
• Develop and deliver training sessions to temporary staff.
• Update, maintain, and verify information in a variety of databases and spreadsheets.
• Write and edit a variety of documents including, but not limited to, marketing materials, reports, correspondence and email.
• Create, monitor, and update website and electronic request forms.
• Write and modify queries to extract data from databases.
• Facilitate focus groups to determine the effectiveness of current publications and to identify areas for improvement.
• Document and provide feedback to senior staff regarding the target audience’s perception of the University.
• Meet with and respond to inquiries from prospective students.
• Liaise regularly with stakeholders across the campus.
• Attend and represent the University at recruitment events.
• Travel to visit high schools and complete student registration activities.
• Ensure the confidentiality and safeguarding of student files.
• Maintain filing systems, both electronic and hard copy.
• Remain current with frequent changes in all acadmic areas, programs, admission policies and procedures, digital media and social networking.

Supervision:

• Ongoing responsibility for supervising up to 9 casual employees at any one time.

Assets:

• Flexibility in terms of work hours and availability to travel inside of Canada is required.

• Must be able to work evenings and weekends on a flexible schedule.

• Excellent Customer Service Skills.

• Experience in managing and working with a CRM and building and executing marketing and student recruitment campaigns within the CRM, specifically Dynamics365.

• Experience in market research (establishing and remaining current with market trends).

• Project Management Skills.

• Leadership Skills: the ability to motivate and guide a team effectively.

• Experience working with diverse populations and an understanding of their needs.

• Strong networking and relationship-building skills.

• Public Speaking Skills.

• Exceptional technical skills, including Microsoft Word, PowerPoint and advanced Excel, and the ability to analyze and summarize complex data sets.

• The incumbent will be a dynamic self-starter, who can work independently as well as provide leadership within the team.

How To Apply

To apply for this job, please submit your application online.

Employment Equity Statement

McMaster University is located on the traditional territories of the Haudenosaunee and Mississauga Nations and within the lands protected by the “Dish With One Spoon” wampum agreement.

The diversity of our workforce is at the core of our innovation and creativity and strengthens our research and teaching excellence. In keeping with its Statement on Building an Inclusive Community with a Shared Purpose, McMaster University strives to embody the values of respect, collaboration and diversity, and has a strong commitment to employment equity.

The University seeks qualified candidates who share our commitment to equity and inclusion, who will contribute to the diversification of ideas and perspectives, and especially welcomes applications from indigenous (First Nations, Métis or Inuit) peoples, members of racialized communities, persons with disabilities, women, and persons who identify as 2SLGBTQ+.

As part of McMaster’s commitment, all applicants are invited to complete a confidential Applicant Diversity Survey through the online application submission process. The Survey questionnaire requests voluntary self-identification in relation to equity-seeking groups that have historically faced and continue to face barriers in employment. Please refer to the Applicant Diversity Survey - Statement of Collection for additional information.

Job applicants requiring accommodation to participate in the hiring process should contact:

• Human Resources Service Centre at 905-525-9140 ext. 222-HR (22247), or
• Faculty of Health Sciences HR Office at ext. 22207, or
• School of Graduate Studies at ext. 23679

to communicate accommodation needs.

Hybrid Work Language

To ensure an ongoing and vibrant University community that meets the needs of our students, staff and faculty and supports the University mission, ability to work on-site continues to be a requirement for most University positions. The University is supportive of exploring flexible work arrangements that effectively balance operational needs and employee interests.

Interview Experience

At McMaster University, we believe in a comprehensive and inclusive interview process. Our interview methods encompass a variety of approaches that allow our hiring teams to provide a flexible and accessible experience for engaging with our candidates. Throughout your recruitment process at McMaster, you may be requested to participate in a variety of formats, that may include in-person, virtual or recorded interviews. If you have any questions as you move through the hiring process, please reach out to talent@mcmaster.ca or the HR contact associated with your position of interest.

AI Statement

McMaster and its third-party partners may use AI tools to screen, assess, or select applicants during the hiring process. Please note that currently our recruitment platform does not use AI nor is it part of our current recommended recruitment process.