The Canadian Air Transport Security Authority (CATSA) has 1 (one) exciting indeterminate opportunity within the Operations branch at the CATSA HQ.

This position represents an opportunity for career-driven individuals seeking a position within an organization that inspires growth and promotes excellence to make a difference and contribute to CATSA’s unique culture as it strives to excel in air transport security.

Why is CATSA a great fit for you?

CATSA is a world leader in aviation security, mandated to protect the public by delivering security screening operations at 89 designated airports across Canada. As a Crown corporation, CATSA is accountable to Parliament through the Minister of Transport.

We champion innovation and creativity and offer a welcoming and inclusive workplace where employees can be their true selves and take pride in being part of a mission that matters.

If you are a motivated professional seeking a position within a multifunctional and collaborative environment and you are looking for the next great adventure, CATSA is the place for you!

Summary of responsibilities:

The General Manager, Program Operations is responsible for providing strategic guidance and national coordination on the development and deployment of effective, efficient, and consistent screening operations in CATSA’s four (4) administrative regions. The General Manager, Program Operations is also responsible for the development of CATSA’s Standard Operating Procedures and the management of CATSA’s regulatory affairs and liaison functions, as well as CATSA’s operational oversight and training delivery programs. The General Manager, Program Operations ensures that strong and productive relationships are developed and maintained with CATSA colleagues and with regulatory, policy and security partners across Canada. The General Manager, Program Operations performs all other duties and responsibilities related to the position as required.

What you need to succeed
To qualify for the position, you must have:

• Successful completion of a university degree in Business Administration, or another specialty relevant to the duties of the position.
• Minimum ten (10) years of relevant experience in areas such as high value contract administration, logistics and transport, security, or other highly regulated business environments.
• A minimum of five (5) years of management experience, including managing a multi-disciplinary team and providing leadership.
• Experience managing crises responses and contingency plans; and
• Experience providing advisory services and recommendations to senior management.

This position is best suited to individuals with the following skills and abilities:

• Effective people leadership and motivational skills to assist in the implementation of national operational programs.
• Strong ability to collaborate and coordinate multiple complex and sensitive files.
• Ability to manage priorities efficiently
• Very high attention to detail and sense of urgency
• Ability to exercise good judgment in a fair, objective and consistent manner
• Diplomacy, tact and discretion
• Effective communication skills, both written and verbal
• Organized, critical thinker, self-disciplined, and results-oriented
• Strong creative and problem-solving abilities
• Ability to analyze and provide recommendations
• Ability to persuade, engage and influence others
• Ability to anticipate others’ needs and proactively act upon this knowledge
• Excellent MS Office skills

Valuable skills include:

• Knowledge of the aviation industry and related regulatory and security issues.
• Exposure to unionized work environments.
• Knowledge of CATSA’s mandate and relevant legislation impacting CATSA.
• Knowledge of project management principles.

Specific work requirements

• Language Profile: CBCC;
• Ability to obtain and maintain a Secret security clearance; and
• Be a Canadian citizen or permanent resident.

How to apply:

If you feel you are the ideal candidate for this position, please submit your application before May 8, 2026 by 11:59pm EST.

Additional information:

• Please note that candidates that meet all the position requirements, including the language profile, will be given first consideration however, we invite all interested candidates to submit their applications;
• While we appreciate all the candidates’ interest, only those being considered in the process will be contacted;
• CATSA will use this opportunity to establish a candidate pool that may be used to staff permanent or fixed-term positions with similar responsibilities and qualifications;

Our commitment to Diversity, Equity and Inclusion

As an employer committed to a fostering a diverse and inclusive workforce that reflects the public we serve, we encourage candidates in designated groups - women, visible minorities, Aboriginal persons and persons with disabilities - to apply and self-declare by answering the questions on the online application form.

CATSA is committed to fostering an inclusive recruitment process and work environment. Accommodations are available at every stage of the hiring process and may include pre-interview information, modified interview formats, accessible settings, adaptive technologies, additional time, and more. These measures are designed to remove barriers and ensure a fair assessment, allowing candidates to fully demonstrate their skills and qualifications.

Candidates who require accommodations that prevent them from applying online should communicate via HumanResources-RessourcesHumaines@catsa.gc.ca or 1-833-339-1021 (TTY) prior to the closing date.

Taleo ID:

2465

Language Requirements:

Bilingual Imperative

Job category:

Operations

Hiring Pay Range:

$126,113 - $157,642

Staffing Method:

Indeterminate Vacancy

of openings:

1

Position reports to:

Ottawa - Head Office

Posting Date:

24/04/2026

Working Location:

Ottawa

Application Deadline:

08/05/2026

Working Location Category:

Hybrid