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Manager of Communications and Community Engagement

City of Burnaby12 days ago
Burnaby, BC
CA$108,606 - CA$127,763/year
Senior Level
Temporary
Full-Time

About the role

**Competition No:**2026-095

**Duration:**Temporary Full Time

Salary:$108,606 - 113,391 - 118,194 - 122,978 - 127,763/year

Schedule:

Special Notes:

**Last Updated:**3/24/26

Reporting to the Director, Marketing and Communications, the Manager, Communications and Community Engagement is responsible for developing and implementing the City’s communications and community engagement strategy. In this role, you will provide communications advice to management and staff, often related to high profile Council priorities, sensitive, controversial and confidential matters; and liaise with other managers about the production of communications materials and City-wide integration. You will analyze emerging operational issues and initiatives; proactively identify and provide guidance and assistance on issues management and communications plans such as the development of the communications strategic plan. You will have the opportunity to manage communications and community engagement staff; provide direction and guidance to staff including recruitment, performance and attendance management, training, coaching and development; while occasionally conducting investigations and administer discipline. In addition, you will host regular meetings with staff to determine and discuss departmental goals and objectives; and provide direction and guidance to external consultants related to marketing and communications projects. You will take the lead on developing, refining, updating and implementing the communications and community engagement strategy, in accordance with the Corporate Strategic Plan and complementary departmental plans. Other responsibilities include providing direction, oversight, expertise and planning of City-wide communications and community engagement activities such as developing digital storytelling campaigns to improve community trust and understanding of the City. You will have the chance to build connections and collaborate with other managers and a wide variety of staff on City advertising, media releases and digital communications to ensure coordinated and effective use of City and media resources. Research, and write highly sensitive, confidential and complex materials while ensuring it meets requirements of Corporate strategy, standards and messaging. As a manager, you will administer and monitor communication budgets; establish and maintain effective working relationships with a wide variety of internal and external stakeholders; provide communications expertise and support as a member of the Emergency Operations Centre (EOC) and liaise with the City’s Emergency Management Team and Public Affairs Department. Performs related work as required.

Qualifications include a degree in communications, business administration, English, journalism or a related discipline and minimum five years of related management experience in a multi-level public-sector organization, or an equivalent combination of education, training and experience. This role requires considerable knowledge of policies, rules and regulations governing the work and of the City; of theories, principles, methods, practices, procedures and delivery techniques governing communications and issues management; of public relations and community engagement; and of internal and external communications functions. A successful candidate will have the ability to manage, direct and oversee a moderate-sized group of staff and to train, mentor and review the work of same; analyze issues and provide advice, guidance and assistance; prepare and manage divisional budgets; communicate effectively orally and in writing; and establish priorities and accomplish objectives in a timely manner. This role also requires skill in the use of various software applications. A Driver’s Licence for the Province of British Columbia is required.

This is a Temporary Full Time position untilApril 30, 2027.

Please submit your application no later thanApril 7, 2026.

Copies of relevant professional certificates, degrees, or tickets will be required at the time of the interview. Please contact People and Culture at604-294-7303**if you do not receive a confirmation email within one hour of submitting your application online at www.burnaby.ca/careers. We thank all applicants for their interest; however, only those considered for an interview will be contacted.

We respectfully acknowledge that the City of Burnaby is located on the unceded territories of the xʷməθkʷəy̓əm (Musqueam), Swx̱wú7mesh (Squamish), səlilwəta**ɬ (Tsleil-Waututh), and kʷikʷəƛ̓əm Peoples (Kwikwetlem). Each Nation has distinct histories and distinct traditional territories that fully or partially encompass the city. We encourage you to learn more about the Host Nations whose ancestors have occupied and used these lands, including parts of present-day Burnaby, for thousands of years. We are grateful to be on this territory as we dedicate ourselves to creating an inclusive and diverse workforce that reflects our vibrant community and welcomes applicants of all backgrounds, genders, ages, ethnicities, abilities, sexual orientations, and life experiences.

About City of Burnaby

Government Administration
1001-5000

Burnaby is a great place to live, learn, work and play. We are committed to strengthening our overall well-being and growing into the future as a liveable, vibrant and sustainable community. Burnaby works to facilitate an engaged and active citizenry, a healthy economy and a real respect for the natural environment. It was voted by Maclean’s Magazine as the “Best Run City in Canada!”

If you're an exceptional team player who is looking for meaningful challenges and a great place to live, work and grow, contact us today. Let's get to work making Burnaby the best it can be!

Get the 98.6 km squared office at: www.burnaby.ca/careers

Photo credit: Kenny Louie

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