Jobs.ca
Jobs.ca
Language
Co-operators logo

Manager, RIM Advisory & Business Enablement

Co-operators1 day ago
Hybrid
Toronto, Ontario
Senior Level
full_time

Top Benefits

Training and development opportunities
Flexible work options and paid time off
Holistic well-being programs (physical & mental health)

About the role

Company: CGL

Department: Records and Information Management

Employment Type: Regular Full-Time

Work Model: Hybrid

Language: English is required, French is an asset

The Opportunity We are a leading Canadian financial services cooperative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients, and our communities.

Our Records and Information Management team develops compliant records and archive management frameworks and practices designed to enhance business process, strengthen decision making, and preserve corporate memory. Our team of dedicated and responsive information professionals work collaboratively with business partners to help them perform their work effectively and efficiently by ensuring recorded information is accurate, reliable and usable throughout its lifecycle.

As a Manager, RIM Advisory & Business Enablement you will be responsible for a small team that delivers RIM advice and solutions for managing and responsibly deleting information. You will independently direct or facilitate RIM-focused projects throughout the company and involve multiple stakeholders, diverse technologies, and modern techniques, ensuring compliance with operational risk policies and promoting best industry practice.

How You Will Create Impact

  • Manages, facilitates and oversees programs and projects that implement records and information management best practices. Develops program structure and supporting materials; Develops and maintains program roadmaps; Oversees the development and execution of project plans
  • Develops, documents, and presents business cases, proposals, and recommendations of material nature (large dollar, medium to high complexity, corporate-wide impact), negotiates program resources with business and IT leadership.
  • Serves as a senior RIM subject matter expert, offering valuable advice on RIM policy compliance and best practice application in technology and process design;
  • Recognized as an authority on complex information management practices and technologies, providing guidance to project teams, IT designers, IT architects, information owners, business leadership, and end-users.
  • Manages the Advisory and Enablement function, providing RIM analysts and project resources with direction and guidance on delivering best advice, navigating complex scenarios, and solving business and technology problems
  • Contributes to and influences RIM strategic program planning
  • Fosters strong relationships with internal and external stakeholders and partners

How You Will Succeed

  • You build trusting relationships and provide feedback to enable the successful development of your team and colleagues.
  • You foster innovation and continuous improvement with a focus on client experience.
  • You facilitate the adoption of change and create a high-performance culture through alignment of your team’s work with organizational goals.
  • You successfully convey messages and demonstrate openness to exploring alternative points of view.
  • You use critical thinking to guide decision making

To Join Our Team

  • You have 6-9 years of experience delivering multi-faceted records and information management advice and solutioning, possessing expert knowledge of physical and electronic RIM principles, practices, and methodologies with proven ability applying these principles to solve business problems.
  • You have a minimum of 3 years experience leading process and people
  • You are proficient in Project Management and Business Analysis practices; You have a successful track record of managing project lifecycles, with strong knowledge of systems solutioning.
  • You have a post-secondary degree in Business Management or Administration. Having a graduate degree with specialization in Records Management or Information Sciences is an asset.
  • You hold the Certified Records Managers (CRM), Information Management or Information Governance accreditation or equivalent.

What You Need To Know

  • You will travel regularly.
  • You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.

What’s in it for you?

  • Training and development opportunities to grow your career.
  • Flexible work options and paid time off to support your personal and family needs.
  • A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
  • Paid volunteer days to give back to your community.
  • In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.

About Co-operators

Financial Services
5001-10,000

As a leading Canadian financial services co-operative, Co-operators offers multi-line insurance and wealth products, services, and advice to build financial strength and security. With over $56 billion in assets under management, we provide financial solutions and security through property and casualty (P&C) insurance, life insurance, wealth management, institutional asset management and brokerage operations. We are governed by member organizations, including co-operative organizations, credit union centrals and representative farm organizations.

We are rooted in the idea that together, we are stronger, safer, and more resilient. Our vision to be a catalyst for a sustainable society is reflected in everything we do, including our community investment programs, strategic partnerships, and active volunteerism. We champion and fund the development of community-oriented co-operatives and social enterprises, invest for positive impact, and work hard to contribute to communities across Canada by supporting financial literacy, mental health, flood safety, and sustainability initiatives and programming.

With over 600 locations across the country, over 6,000 employees and a dedicated financial advisor network of over 2,500 licensed insurance representatives, we remain true to our roots: putting the needs of our clients and our communities first.

Our response to COVID-19 As an essential service, we took immediate steps to ensure the health and safety of our people, clients, and communities. We’re following the direction of Health Canada as we roll out a phased return to corporate and local offices across the country. If you have applied for a posted role, a recruiter will be in touch with an update. Currently, all interviews are being conducted remotely.