Infrastructure Support Analyst 3 - Security & Risk
About the role
Position Overview
Maintain managed security services and support cybersecurity practices within the Digital Shared Services environment in a complex 24x7x365 system critical environment. Work assignments within the job may focus on: monitoring and responding to security alerts as well as customer reported cybersecurity issues/concerns, supporting Digital Shared Services cybersecurity incident response and vulnerability management practices, ensuring managed security services are deployed and operating, and maintaining the security awareness program.
Experience
- 3 years of experience in enterprise information technology providing infrastructure support with a focus on one or more of the following areas:
- Server virtualization including storage system hardware, applications, and operating systems configuration and backup.
- Network management including supporting network hardware, applications, and operating systems configuration and backup.
- Security administration, information and event management and log management including monitoring and storage optimization.
- Experience managing service requests and incidents using an ITSM tool.
Education (Degree/Diploma/Certificate)
- Diploma in information technology from an accredited postsecondary institution.
- Vendor and industry certifications in specific technologies and functions (such as CISSP, MCSE, CCNP and ITIL) are assets.
Certification/Licensure/Registration
- Must have a valid Manitoba driver’s license and use of your personal motor vehicle for occasional travel to urban centers within Manitoba.
Qualifications and Skills
- Demonstrate the LEADS in a Caring Environment leadership capabilities at the front-line developmental level including: Lead self, Engage others, Achieve results, Develop coalitions, and Systems transformation.
- Familiarity with ITIL practices including incident management, change management and problem management.
- Knowledge of information security frameworks such as ISO 2700x, CIS Controls, NIST CSF, and COBIT.
- Familiarity with incident response and crisis management procedures is considered an asset.
- Excellent written and verbal communication and interpersonal skills to interact with a wide range of individuals in a wide range of situations.
- Good report-writing skills, detail-oriented, with a commitment to security best practice.
Physical Requirements
- Typical of working at a computer in an environmentally controlled office environment.
- Lifting and moving large computer equipment up to 50 lbs.
- An ‘on call’ rotation of evenings/weekends is required, some overtime as required.
- Regularly manages competing demands and interruptions; incumbent is able to schedule dedicated and focused time for planning and concentration.
- Must be available in-person at assigned site(s) as required.
About Winnipeg Regional Health Authority
WRHA is a governmental organization that provides healthcare services to individuals.
Infrastructure Support Analyst 3 - Security & Risk
About the role
Position Overview
Maintain managed security services and support cybersecurity practices within the Digital Shared Services environment in a complex 24x7x365 system critical environment. Work assignments within the job may focus on: monitoring and responding to security alerts as well as customer reported cybersecurity issues/concerns, supporting Digital Shared Services cybersecurity incident response and vulnerability management practices, ensuring managed security services are deployed and operating, and maintaining the security awareness program.
Experience
- 3 years of experience in enterprise information technology providing infrastructure support with a focus on one or more of the following areas:
- Server virtualization including storage system hardware, applications, and operating systems configuration and backup.
- Network management including supporting network hardware, applications, and operating systems configuration and backup.
- Security administration, information and event management and log management including monitoring and storage optimization.
- Experience managing service requests and incidents using an ITSM tool.
Education (Degree/Diploma/Certificate)
- Diploma in information technology from an accredited postsecondary institution.
- Vendor and industry certifications in specific technologies and functions (such as CISSP, MCSE, CCNP and ITIL) are assets.
Certification/Licensure/Registration
- Must have a valid Manitoba driver’s license and use of your personal motor vehicle for occasional travel to urban centers within Manitoba.
Qualifications and Skills
- Demonstrate the LEADS in a Caring Environment leadership capabilities at the front-line developmental level including: Lead self, Engage others, Achieve results, Develop coalitions, and Systems transformation.
- Familiarity with ITIL practices including incident management, change management and problem management.
- Knowledge of information security frameworks such as ISO 2700x, CIS Controls, NIST CSF, and COBIT.
- Familiarity with incident response and crisis management procedures is considered an asset.
- Excellent written and verbal communication and interpersonal skills to interact with a wide range of individuals in a wide range of situations.
- Good report-writing skills, detail-oriented, with a commitment to security best practice.
Physical Requirements
- Typical of working at a computer in an environmentally controlled office environment.
- Lifting and moving large computer equipment up to 50 lbs.
- An ‘on call’ rotation of evenings/weekends is required, some overtime as required.
- Regularly manages competing demands and interruptions; incumbent is able to schedule dedicated and focused time for planning and concentration.
- Must be available in-person at assigned site(s) as required.
About Winnipeg Regional Health Authority
WRHA is a governmental organization that provides healthcare services to individuals.