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Momentum Financial Services Group logo

Business Analyst

Hybrid
Toronto, Ontario
Mid Level
full_time

Top Benefits

Health and dental coverage fully paid
Discretionary annual performance bonus
Retirement savings plan

About the role

Who We Are At Momentum Financial Services Group, we help people move forward by reimagining how money works for those who need it most. With more than 40 years of experience, we're the team behind Money Mart—Canada's largest non-bank branch network—and a leader in financial solutions for underserved communities.

From short-term loans to money transfers and prepaid cards, we power the products, technology, and operations that connect over a million customers a year to the money they need, when they need it.

At MFSG, we come together across teams and departments to create something bigger than ourselves: solutions that remove barriers and give people access to money they might not get anywhere else. Whether you're solving problems, building systems, or shaping strategy, your work fuels real support for real people.

We've Got You Covered

  • Compensation Philosophy: Our strategy is simple—we aim to match the market. We regularly review industry standards to ensure our total rewards package is competitive and fair. This commitment helps us attract and retain talented individuals who share our purpose.
  • Discretionary Annual Bonus: Enjoy the opportunity for a discretionary bonus based on individual performance and company success.
  • Comprehensive Benefits: Our benefits include health and dental plans with 100% of the premiums covered. We also offer an Employee Assistance Program to support your mental well-being and provide resources for personal challenges.
  • Retirement Plans: Plan for your future with our robust retirement savings options, ensuring you're set for the long haul.
  • Hybrid Work Environment: Experience the best of both worlds with our hybrid work model, allowing you to balance remote work with in-office. When you're at our corporate head office, enjoy a relaxed and collaborative environment featuring breakout rooms for brainstorming and unwinding, plus a variety of snacks to keep you energized throughout the day.
  • Perks and Rewards: Enjoy reimbursement for tuition assistance and professional development, discounts through Perkopolis and participate in our rewards and recognition programs to celebrate your contributions.

The Job: Business Analyst As a Business Analyst, you will be responsible for analyzing business processes, identifying areas for improvement, partnering with the product owner to gathering and documenting user stories from stakeholders, developing data-driven recommendations, and acting as a liaison between business and IT teams to ensure new or improved solutions meet organizational goals; including oversee project implementation, conduct testing, create reports, and foster communication to drive change and increase efficiency within an organization.

How You'll Make an Impact:

  • Analyze data to understand performance, identify trends, and provide insights and actionable recommendations for decision-makers.
  • Develop and propose solutions, which can include new software, process changes, or hardware, to align with business goals.
  • Produce clear and well-structured documentation, such as business requirements documents, use cases, and reports.
  • Assist with project management tasks, including developing project plans, monitoring performance, and managing resources.
  • Participate in user acceptance testing (UAT) to ensure solutions meet the defined requirements and business needs.
  • Create reports, dashboards, and visualizations to communicate business performance and insights to various audiences.
  • Support the introduction and management of change within the organization, acting as an agent of change to improve operations.
  • Collaborate with and influence various stakeholders, including business leaders, users, and technical teams, to support projects and initiatives.

What You Bring:

  • Bachelor's Degree in MIS, Computer Science or Engineering preferred or equivalent combination of education and experience.
  • 3+ years' experience with Business Analysis or Solutions Consulting required. Analytical person who will support delivery of IT projects, defining and writing requirements and specifications across Enterprise Corporate systems project portfolios, deliver organizational performance metrics, manage documentation and build/create presentations and training materials.
  • Supporting business partners to develop roadmaps and business cases.
  • Experience in Financial services lending industry.
  • Working knowledge of Jira, Confluence, Azure DevOps or similar.
  • Strong communication, analytical, problem-solving, and technical skills to succeed.
  • Understanding business processes and needs (business acumen), excellent verbal and written communication for stakeholder interaction, critical thinking to identify issues and propose solutions, and the ability to analyze and visualize data using tools like SQL and BI platforms.
  • Adaptability, facilitation, and stakeholder management are also vital.

Committed to Equal Opportunity: MFSG is committed to accommodating applicants up to the point of undue hardship during the recruitment, assessment and selection process. If you are selected for an interview, please notify MFSG if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation, MFSG will work with you to determine how to meet your needs.

About Momentum Financial Services Group

Financial Services
1001-5000

For over 40 years, Momentum Financial Services Group has been committed to providing financial solutions that meet the evolving needs of the consumers and business owners in our communities. We rely on our large retail network to provide our customers with diverse financial products such as loans, check cashing, money transfers, and prepaid cards.

We are a financial services company that began with the belief of putting people first. From the moment we first opened our doors to the company we are today – we have always stood by our goal to set the highest standards for customer service, convenience, and quality financial products and services.

As the word momentum implies, we want to help our customers get where they need to be. It starts with a moment – an emergency happens, an opportunity arises – and ends, not with an installment loan, but with a way to get back to work or take that next step towards the future. We believe in our customers, and we're here to provide them with a little momentum to build their positive future.

Since we opened our doors in 1979, our goal has been to empower customers to manage their finances and reach their financial goals. We understand that a loan isn't just a loan – it's momentum to achieve a positive future.

We believe in giving back to the communities where we live and work. We proudly contribute over $250,000 annually to charities and non-profit organizations, along with using our time and talent to serve in our local communities throughout Canada and the United States.

Momentum Financial Services Group is a team of more than 2,000 people serving customers throughout Canada and the United States. Our employees' personal and professional goals are important to us. As a result, we offer training programs, competitive benefits packages, personal incentives, and other exciting perks. Visit our corporate website, www.mfsg.com, to learn more about our company and products.