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Supervisor, Outpatient Mental Health

Canada
CA$52 - CA$60/hourly
Mid Level
Full-Time

About the role

Job Number: JR105306 Job Title: Supervisor, Outpatient Mental Health Job Category: Professional Hospital Location: Shoniker Clinic Job Type: Temporary (Fixed Term), Full time Contract Duration: 12 months Number of Positions: 1 Minimum - Maximum Hourly Rate: $51.805 - $60.055 Hours: Days, Afternoons

Across our three hospitals and eight satellite sites, Scarborough Health Network (SHN) is shaping the future of care. Our many programs and services are designed around the needs of one of Canada’s most vibrant and diverse communities. We are home to North America’s largest nephrology program, as well as the designated cardiac care and spine centre for Scarborough and surrounding communities to the east. We are proud to be a community-affiliated teaching site for the University of Toronto and partner with a number of other universities and colleges, helping to train the next generation of health care professionals. SHN is the recipient of the 2021 Excellence in Diversity and Inclusion Award, from the Canadian College of Health Leaders, for our leading edge work on Communities of Inclusion, Inclusion Calendar, Health Equity Certificate Program and much more. We are also proud to be named Canada’s Most Admired Corporate Cultures for 2023 and 2024! Learn more at

shn.ca

Job Description:

Reporting to the Manager of Adult Outpatient Mental Health, the Clinical Supervisor provides clinical and administrative supervision across community mental health programs. This role will focus on the First Intervention Treatment Team (FITT) and the Pathways Program. A focus will be on adopting the Early Psychosis Intervention (EPI) standards and the NAVIGATE model and enhancing our community mental health programs to support the offering of high-quality, recovery-oriented, client-centred care. Through hands-on supervision, collaboration, and quality improvement, the position advances SHN’s mission of delivering evidence-based, integrated mental health services with strong community partnerships and actualize the goals of the Mental Health Program being recognized as a Centre of Excellence

Responsibilities:

  • Lead and support the quality improvement projects in Outpatient Mental Health
  • Provide clinical and operational supervision for the FITT/EPI program, ensuring fidelity to provincial standards and the NAVIGATE model.
  • Supervise, coach, and support interdisciplinary staff through regular meetings, clinical guidance, and performance feedback.
  • Oversee intake, enrollment, treatment planning, and care transitions to ensure timely, coordinated, and client-centred service delivery.
  • Lead team meetings, case reviews, and family-inclusive treatment planning processes.
  • Monitor program quality, clinical outcomes, and documentation standards; support continuous quality improvement initiatives.
  • Collaborate with internal teams and external partners to strengthen referral pathways, integrated care, and system coordination.

Requirements:

  • Master’s Degree in a relevant regulated health profession (MSW, OT, RN).
  • Current registration in good standing with applicable regulatory college.
  • Minimum 5 years’ experience in mental health services
  • Demonstrated experience in clinical supervision and program leadership.
  • Knowledge of psychosis and evidence-based interventions (e.g., CBT for Psychosis, Cognitive Remediation Therapy).
  • Strong crisis intervention, risk assessment, and clinical decision-making skills.
  • Excellent communication, facilitation, conflict resolution, and organizational skills.
  • Demonstrated commitment to patient-centred care, health equity, and quality improvement.
  • Proficiency with Microsoft Office and virtual platforms (e.g., Teams, Zoom).

Asset:

  • Ability to speak another language
  • Experience working within Early Psychosis Intervention (EPI) programs.
  • Knowledge of the NAVIGATE model and fidelity requirements.
  • Experience in community mental health systems and cross-sector collaboration (health, housing, justice).
  • Public speaking, education, and community outreach experience.
  • Demonstrated ability to lead change initiatives and implement evidence-based practice.

This opportunity is posted to support the recruitment of an existing vacant position.

Accommodation and Diversity Statement: Scarborough Health Network (SHN) embraces and celebrates our community’s unique multicultural heritage and diversity. SHN is an equal opportunity employer, dedicated to a culture of inclusiveness and diversity reflecting our diverse patients, staff and community alike.

We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, nation of origin, genetics, disability, age, veteran status, marital or family status, belief system, or other factors related to one’s personal identity and/or values.

We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.

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About Scarborough Health Network

Hospitals and Health Care
5001-10,000

Across our three hospitals and eight satellite sites, Scarborough Health Network (SHN) is shaping the future of care. Our many programs and services are designed around the needs of one of Canada’s most vibrant and diverse communities. We are home to North America’s largest nephrology program, as well as the designated cardiac care and spine centre for Scarborough and surrounding communities to the east. We are proud to be a community-affiliated teaching site for the University of Toronto and partner with a number of other universities and colleges, helping to train the next generation of health care professionals.

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