Job Number**:** 52939

Reporting to the Director of Business Solutions within the Open City and Technology (OCT) Branch, the Application Program Manager is responsible for leading a team of professionals in the effective day-to-day operations of their assigned application and technology portfolio. The position is responsible for preparing and actively managing their area of the budget, technical application roadmaps, and strategic goals of the area. The position ensures that projects and operational work provide optimum technological solutions and that applications meet business needs, support strategic City directions, and deliver cost-effective and sustainable IT services. The Application Program Manager develops and maintains good business working relationships in order to provide high quality IT services and will be integral to map the demand for operational IT direction and support

What will you do?

• Plan, coordinate, supervise and direct all activities of your business unit and manage a portfolio of programs to deliver projects on budget and within scope
• Champion innovation, creativity and best practices, you will also coach, mentor and develop a team of IT professionals
• Focus on the team by building a respectful workplace culture through a values-based influencer approach and working collaboratively
• Align the team’s resources to maximize skills and internal assets to support projects and meet client expectations
• Anticipate business opportunities, influence policy, planning and initiatives, and foster a culture of accountability through performance measurement
• Work with lines of business across the City of Edmonton, with a customer service focus in driving efficient, cost effective solutions recognizing technology as a one of many tools for success
• Build new and innovative collaborative partnerships with external agencies, orders of government, community organizations, and internal departments and branches
• Review, assess, and mature the technology roadmap as it pertains to OCT’s strategic direction, keeping with goals and objectives of business partners

Qualifications:

• Education in Computer Science, Computer Engineering or other related disciplines
• Experience leading a medium to large IT team, in a complex organization
• Experience with a broad range of hands-on technology across an enterprise landscape (i.e. server, database, network, storage, backup & recovery, performance, automation, and notification)
• Strong knowledge of application development, application stack, DevOps and Agile methodologies, application modernization, integration, and maturity
• Excellent understanding between critical and non-critical applications, and apply enterprise change, incident, and problem management skills within teams that support highly critical business applications
• Experience managing and working with consultants and system vendors
• Combinations of education and experience will be considered

Assets:

• Experience and/or certification with Computer Aided Dispatch systems, including (but not limited to) Hexagon i/Cad and OnCall systems
• ITIL certification and/or training
• Working with contractors and vendors around Computer Aided Dispatch application solutions, integration and application modernization

Skills required for success:

• Operate as a strategically agile leader able to anticipate business opportunities and influence enterprise-wide policy planning and initiatives
• Actively demonstrate the values and behaviours supportive of equity, diversity and inclusion in the workplace
• Ability to collaborate and build trust, obtain input, understanding, and participation from the team
• Ability to create a work culture capable of developing a high performing team
• Think strategically to address large, complex issues, to manage projects while steering dynamically
• Understanding of complex municipal subject matter and ability to build influential relationships with Council, external agencies, orders of government, citizens, community organizations, and internal departments and branches
• Strong political acumen, strategic planning, issue resolution and decision-making skills
• Ability to manage financial budgets to streamline cost and delivery, with an eye on fiscal responsibility
• Demonstrate service excellence, embracing diversity and promoting inclusiveness
• Alignment to our Cultural Commitments and Leadership Competencies (https://bit.ly/4brRrXm)
• Embracing a culture of equity, diversity, reconciliation and inclusion (https://bit.ly/3hd2d95)

Conditions of Employment and Work Environment:

• 1 permanent, full-time position
• Hours of Work: 36.9 hours per week, Monday - Friday. This position may be eligible for a hybrid work arrangement with the flexibility to work from both home and the worksite
• Salary: (Annually) $120,328.53 - $150,408.62
• Hire is dependent on Criminal Information Check satisfactory to the City of Edmonton. There may be a cost associated with this requirement

The City of Edmonton values applicants with a diverse range of skills, experiences and competencies, and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation, please contact employment@edmonton.ca. Learn more about our benefits https://bit.ly/COEbenefits. Talent sourced through this process may be considered for similar opportunities within the City of Edmonton.

Talent Acquisition Consultant: JM/SB

Edmonton rests in the heart of Treaty Six territory in Alberta and the homelands of the Metis Nation.

IND123

Classification Title**:** ML3 - Information Technology

Posting Date**:** Oct 3, 2025

Closing Date**:** Oct 19, 2025 11:59:00 PM (MDT)

Number of Openings (up to)****: 1 - Permanent Full-time

Union : Management

Department**:** Open City and Technology

Work Location(s)****: Century Place, 18th Floor, 9803 - 102A Avenue Edmonton T5J 3A3