SailPoint IIQ Support lead
About the role
Must
SailPoint IIQ Certification. Experience with cloud identity platforms (e.g., Azure AD, Okta). Knowledge of ITIL processes and security compliance standards (e.g., SOX, GDPR).
Location: Mississauga, ON (Weekly 3 days onsite)
Job Summary
We are seeking a skilled SailPoint IdentityIQ Support Lead with hands-on experience in leading support, patching, solving P1/P2 tickets, understanding of Lifecycle Management, BeanShell scripting, and application onboarding using REST APIs, web services, and databases. The ideal candidate will be responsible for implementing and maintaining identity governance solutions, managing access certifications, and troubleshooting provisioning workflows.
Key Responsibilities
Lifecycle Management
Design and implement identity lifecycle processes (Joiner, Mover, Leaver). Develop and maintain provisioning workflows and rules.
Application Onboarding
Integrate applications using REST APIs, SOAP Web Services, and JDBC connectors. Configure and customize connectors for various target systems.
Rule & Policy Development
Write and maintain BeanShell scripts for rules, policies, and workflows. Implement custom logic for identity attributes, provisioning, and access control.
Campaign Management
Launch and manage access certification campaigns. Monitor campaign progress and ensure timely completion.
Aggregation & Synchronization
Configure and manage aggregation jobs for identity data collection. Ensure data accuracy and consistency across systems.
Troubleshooting & Support
Investigate and resolve request failures, provisioning errors, and workflow issues. Provide support for approval processes and escalation paths.
Documentation & Collaboration
Maintain technical documentation for configurations, scripts, and integrations. Collaborate with cross-functional teams including security, compliance, and application owners.
Required Skills & Qualifications
3+ years of hands-on experience with SailPoint IdentityIQ. Strong proficiency in BeanShell scripting and Java. Experience with RESTful APIs, SOAP, and database integrations. Deep understanding of Identity Lifecycle Management and Access Governance. Familiarity with campaign management, certifications, and role-based access control (RBAC). Ability to troubleshoot complex provisioning and workflow issues. Excellent communication and documentation skills.
Preferred Qualifications
SailPoint IIQ Certification. Experience with cloud identity platforms (e.g., Azure AD, Okta). Knowledge of ITIL processes and security compliance standards (e.g., SOX, GDPR).
Not the right fit? Search for SailPoint IIQ Support lead jobs in Mississauga, Ontario, Canada
About W3Global
W3Global is a leading provider of end-to-end consulting services, empowering businesses to achieve their strategic goals and optimize their operations. With over 15 years of experience, we have a proven track record of delivering innovative and effective solutions across a wide range of industries.
Our Mission
At W3Global, we are committed to helping businesses of all sizes achieve their full potential. We believe that by combining our deep industry expertise with our innovative approach, we can deliver exceptional results that exceed our clients' expectations.
Our Services
We offer a comprehensive suite of consulting services designed to address the specific needs of our clients. Our services include:
Strategy Consulting: We help businesses develop and implement winning strategies to achieve their long-term goals.
Business Process Improvement: We identify and optimize business processes to enhance efficiency, reduce costs, and improve customer satisfaction.
Technology Consulting: We provide expert guidance on technology selection, implementation, and integration to support business objectives.
Talent Acquisition: We help businesses find and hire the right talent to support their growth and success.
Human Capital Management: We provide comprehensive HR solutions to help businesses manage their workforce effectively.
Similar Jobs
SailPoint IIQ Support lead
About the role
Must
SailPoint IIQ Certification. Experience with cloud identity platforms (e.g., Azure AD, Okta). Knowledge of ITIL processes and security compliance standards (e.g., SOX, GDPR).
Location: Mississauga, ON (Weekly 3 days onsite)
Job Summary
We are seeking a skilled SailPoint IdentityIQ Support Lead with hands-on experience in leading support, patching, solving P1/P2 tickets, understanding of Lifecycle Management, BeanShell scripting, and application onboarding using REST APIs, web services, and databases. The ideal candidate will be responsible for implementing and maintaining identity governance solutions, managing access certifications, and troubleshooting provisioning workflows.
Key Responsibilities
Lifecycle Management
Design and implement identity lifecycle processes (Joiner, Mover, Leaver). Develop and maintain provisioning workflows and rules.
Application Onboarding
Integrate applications using REST APIs, SOAP Web Services, and JDBC connectors. Configure and customize connectors for various target systems.
Rule & Policy Development
Write and maintain BeanShell scripts for rules, policies, and workflows. Implement custom logic for identity attributes, provisioning, and access control.
Campaign Management
Launch and manage access certification campaigns. Monitor campaign progress and ensure timely completion.
Aggregation & Synchronization
Configure and manage aggregation jobs for identity data collection. Ensure data accuracy and consistency across systems.
Troubleshooting & Support
Investigate and resolve request failures, provisioning errors, and workflow issues. Provide support for approval processes and escalation paths.
Documentation & Collaboration
Maintain technical documentation for configurations, scripts, and integrations. Collaborate with cross-functional teams including security, compliance, and application owners.
Required Skills & Qualifications
3+ years of hands-on experience with SailPoint IdentityIQ. Strong proficiency in BeanShell scripting and Java. Experience with RESTful APIs, SOAP, and database integrations. Deep understanding of Identity Lifecycle Management and Access Governance. Familiarity with campaign management, certifications, and role-based access control (RBAC). Ability to troubleshoot complex provisioning and workflow issues. Excellent communication and documentation skills.
Preferred Qualifications
SailPoint IIQ Certification. Experience with cloud identity platforms (e.g., Azure AD, Okta). Knowledge of ITIL processes and security compliance standards (e.g., SOX, GDPR).
Not the right fit? Search for SailPoint IIQ Support lead jobs in Mississauga, Ontario, Canada
About W3Global
W3Global is a leading provider of end-to-end consulting services, empowering businesses to achieve their strategic goals and optimize their operations. With over 15 years of experience, we have a proven track record of delivering innovative and effective solutions across a wide range of industries.
Our Mission
At W3Global, we are committed to helping businesses of all sizes achieve their full potential. We believe that by combining our deep industry expertise with our innovative approach, we can deliver exceptional results that exceed our clients' expectations.
Our Services
We offer a comprehensive suite of consulting services designed to address the specific needs of our clients. Our services include:
Strategy Consulting: We help businesses develop and implement winning strategies to achieve their long-term goals.
Business Process Improvement: We identify and optimize business processes to enhance efficiency, reduce costs, and improve customer satisfaction.
Technology Consulting: We provide expert guidance on technology selection, implementation, and integration to support business objectives.
Talent Acquisition: We help businesses find and hire the right talent to support their growth and success.
Human Capital Management: We provide comprehensive HR solutions to help businesses manage their workforce effectively.