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Senior Software Developer, AI Services

TripArc1 day ago
Hybrid
Toronto, Ontario
Senior Level
full_time

About the role

About the Role

Join us at the forefront of travel innovation as the lead developer behind Chorus AI , our agentic AI platform redefining how travel advisors research, quote, and book trips. You will architect and build a multi-agent system powered by proprietary travel data, integrating with complex datasets and real-time APIs. While driving end-to-end technical implementation, you’ll collaborate closely with architects, infrastructure, product, and UX teams to deliver a seamless natural language interface that transforms the advisor experience.

Key Responsibilities

Technical Development

  • Design and implement scalable agentic AI systems using modern orchestration frameworks
  • Build data pipelines across Azure Lakehouse, MongoDB, SQL Server, and API integrations
  • Develop multi-agent workflows to coordinate complex tasks
  • Ensure system performance, reliability, and data integrity

Collaboration & Integration

  • Partner with architects on system design and platform integration
  • Work with infrastructure teams on deployment, monitoring, and optimization
  • Collaborate with Product to define requirements and prioritization
  • Partner with UX on conversational interfaces and user flows
  • Coordinate with development teams across the organization and learn TripArc platforms (TMT, ADX)

Leadership & Best Practices

  • Mentor junior developers on AI/ML design patterns and best practices
  • Document technical decisions and produce implementation guides
  • Participate in Agile ceremonies and contribute to team velocity

Required Qualifications

Experience

  • 5+ years in full-stack development delivering scalable applications
  • 1–2 years building AI-powered applications (LLMs, RAG, orchestration frameworks)
  • Demonstrated success in cross-functional collaboration

AI/ML Expertise

  • Hands-on experience with Semantic Kernel, LangChain, LangGraph, or AutoGen
  • Knowledge of RAG architecture and multi-agent systems
  • Familiarity with vector databases (Azure AI Search, Pinecone, MongoDB Vector Search)
  • Experience integrating LLM APIs (GPT-4, Claude, etc.)
  • Understanding of Model Context Protocol (MCP)

Technical Skills

  • Advanced proficiency in .NET Core, C#, and API development
  • Strong Angular (v18+) expertise
  • Experience with Azure Lakehouse, MongoDB, SQL Server
  • Azure OpenAI, Azure AI Search, Azure Functions/Container Apps, Service Bus
  • Microservices, Docker, Kubernetes, async programming

Communication

  • Ability to explain complex concepts to technical and non-technical audiences
  • Strong stakeholder alignment and consensus-building skills
  • Excellent time management and prioritization

Technology Stack

Core: .NET Core, C#, Angular, SQL Server, MongoDB

AI: Azure OpenAI, Semantic Kernel, Azure AI Search

Data: Azure Lakehouse, MongoDB Vector Search, Entity Framework

Infrastructure: Kubernetes, Docker, Redis, Azure Service Bus

Tools: Visual Studio 2022, VS Code, Rider, Azure DevOps

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.

About TripArc

Travel Arrangements
51-200

TripArc is a travel technology and procurement company whose industry-leading booking platforms transform the effectiveness of travel professionals while multiplying their revenue opportunities. DMX is a platform featuring products from over 200 Destination Management Companies around the world; ADX is a travel agency platform; and TMT is a tour operator platform. All IP is owned and developed internally by TripArc.

There are many unique benefits to our ground-breaking approach. With over $1 billion in transactions and a reach to thousands of advisors, we negotiate direct net rate contracts as well as commissionable rates coupled with amenities with our travel partners – and provide efficient distribution through tour operators and travel advisors, ensuring that they drive production through these channels.

It’s a totally re-imagined blueprint for how travel brands and travel professionals can unlock more value throughout the business.