Associate Director, Operational Risk Management, Finance (P4)
Top Benefits
About the role
Why you’ll love working here:
- high-performance, people-focused culture
- our commitment that equity, diversity, and inclusion are fundamental to our work environment and business success, which helps employees feel valued and empowered to be their authentic selves
- learning and development initiatives, including workshops, Speaker Series events and access to LinkedIn Learning, that support employees’ career growth
- membership in HOOPP’s world class defined benefit pension plan, which can serve as an important part of your retirement security
- competitive, 100% company-paid extended health and dental benefits for permanent employees, including coverage supporting our team's diversity and mental health (e.g., gender affirmation, fertility and drug treatment, psychological support benefits of $2,500 per year, parental leave top-up, and a health spending account).
- optional post-retirement health and dental benefits subsidized at 50%
- yoga classes, meditation workshops, nutritional consultations, and wellness seminars
- the opportunity to make a difference and help take care of those who care for us, by providing a financially secure retirement for Ontario healthcare workers
Job Summary:
The Associate Director role will support the Senior Director in continuing to evolve the Operational Risk Management program for the Finance Division. This role will be responsible for promoting a strong risk culture by identifying and collaborating with business partners to mitigate key operational risks in the Finance Division. The Associate Director will support the execution of key Operational Risk programs in the Finance Division and using their expertise and best practices, will develop, recommend, and collaborate in implementing program enhancements. The role requires strong knowledge of Operational Risk programs, strong communication skills, and the ability to interact with all levels and employees across the Finance Division.
The level of complexity and the speed of change within the Finance Division has increased and will continue to do so as the Finance Division continues to evolve to support the various functions across the organization. As a result, there is a need for an experienced operational risk professional with investment / capital markets experience to provide the necessary leadership and oversight to support the Finance Division.
This role will report to the Senior Director, who leads the ORM program for the Finance Division. The ORM program will serve as an umbrella for various risk programs such as vendor risk management, data and records retention, data classification and business continuity management.
The Associate Director role will provide the requisite leadership and expertise. This involves working with the Senior Director in designing the program, defining strategy, setting guidelines, and the design, implementation, and maintenance of Finance's Operational Risk framework. It also involves research and the sharing of 'best practice' principles to ensure consistent standards and practices are applied across the Finance Division. The role will require collaboration across the Finance Division, to gain an understanding of key business and IT processes, to identify key operational risks and mitigating controls and to negotiate and manage remediation plans, as necessary. This role will require close collaboration with the Risk division to design, develop and implement new Operational Risk programs at HOOPP.
What you will do:
- Support the design, development, implementation, documentation, and maintenance of a fulsome Operational Risk Management program for the Finance Division.
- Support the Senior Director in managing existing operational risk activities and programs for the Finance Division, such as Vendor Risk Management, Data Classification, Data and Records Retention and Business Continuity Management. Identify opportunities to design and implement enhancements to these existing operational risk activities and programs.
- Lead discussions with Finance vendor managers for new and existing vendor relationship and ensure that there is a consistent approach to assessing, onboarding, managing and terminating vendors. This includes working closely with the IT Vendor Risk Management team to assess technology and cyber security risks associated the vendors.
- Collaborate with the Risk Division to influence the design, development and implementation of the enterprise-wide Operational Risk programs. This includes leveraging expertise and knowledge of the Operational Risk programs to influence how they are implemented at HOOPP.
- Support the Senior Director in managing the implementation of the Operational Risk programs for Finance, such as Operational Event Reporting, Key Risk Indicators, and Deep Dives.
- Develop the Risk and Control Self Assessments program for the Finance Division. This includes leading and reviewing the scope of the control environment and collaborating with the ICFR team to avoid risk and control duplication.
- Identify new operational risk activities, as required by Finance, and make recommendations on the design, development, implementation, and maintenance of these activities to the Senior Director.
- Foster an enhanced compliance and risk culture by acting as an ambassador for the Operational Risk Management program in Finance.
- Develop and maintain relationships with key stakeholders across the Finance division. Obtain and maintain a strong understanding of operational processes, risks and controls across Finance and offer operational risk advice and guidance.
- Leverage industry best-practices and expertise on areas of controls and risk, along with business knowledge, to provide support to the Finance Division. This will be achieved by identifying potential areas of vulnerability and risk and working with the process owners to develop corrective action plans.
- Support Finance initiatives and act as the subject matter expert in the design of operational controls to mitigate risks.
- Support the Senior Director in the preparation of periodic reports including quarterly Enterprise Risk Management Reports to the Board and ad hoc reports with recommendations to Senior Management.
- Develop and facilitate education sessions to allow stakeholders to develop an understanding of the design and implementation of operational controls for their area.
- Conduct research and share internal and external 'best practice' principles to ensure consistent standards and practices are applied across the Finance Division.
- Stay abreast of industry developments, innovations and best practices and assess the applicability and impact to Finance.
What you bring:
- University Degree in business / finance / commerce
- CPA designation: CPA, CA is preferred
- Autonomous and highly motivated with the ability to multi-task productively and to work independently, as well as collaboratively in a team environment; share information, support colleagues and encourage participation
- Ability to establish and maintain strong effective working relationships at all levels and influence people from different levels of the organization
- Strong analytical and problem-solving skills with the ability to think critically, innovate and drive change
- Ability to learn new concepts and drive strategic direction
- Strong business acumen and broad-based business skills which include but are not limited to project management, ability to grasp strategy, governance, compliance and systems
- Attention to detail while maintaining a big picture view of issues
- Excellent organizational and time management skills with the ability to work concurrently on multiple assignments under pressure and meet conflicting deadlines
- Excellent verbal and written communication skills, with the ability to present issues of varying complexity to a wide variety of audiences effectively
- At least 8-10 years of progressive experience in the Finance and / or Investment industries and a minimum of 5-8 years of experience in operational risk.
- Experience in Audit and/or consulting experience in a public accounting firm is preferred
- In-depth industry knowledge of the COSO framework and “best-practices” for operational controls
- Knowledge of the pension industry and associated processes and controls (including pension payroll and contributions)
- Proven ability to independently identify, understand, document and monitor operational controls, critically assess the effectiveness of operational controls and make recommendations for improvement to support back office, middle office and finance functions
- Proven ability and strong knowledge in vendor management and business continuity management
- Proven ability to think critically and desire to innovate, drive change, and challenge the status quo
- Strong service orientation and proven ability to meet concurrent deadlines in an environment of multiple priorities.
- Demonstrated capability in interacting with auditors
- Ability to work independently and with minimal supervision
About HOOPP (Healthcare of Ontario Pension Plan)
Established in 1960, the Healthcare of Ontario Pension Plan (HOOPP) is a multi-employer defined benefit pension plan for Ontario's hospital and community-based healthcare sector. We serve more than 460,000 members who provide valued healthcare services at more than 670 employers across the province. At HOOPP, we exist to provide a stable and reliable pension for our members that starts in retirement and is paid for life. As one of Canada's largest and most respected pension plans, HOOPP's net assets reached $112.6 billion at the end of 2023 and our funded status remained strong at 115%. HOOPP's core values - professional, accountable, collaborative, compassionate and trustworthy - guide our every interaction with our members, employers and employees.
We've become one of Canada's leading pension plans by consistently challenging ourselves and embracing innovation. From our unique investment management approach to our innovative technology and thought-provoking research, we constantly seek to push the boundaries, and we do this by hiring passionate, forward-thinking people. Our high-performance culture, which spans our head office in Toronto and our office in London (UK), is founded on collaboration, respect and belonging. HOOPP is an equal opportunity employer and we're proud of our diversity. We select applicants for employment solely on the basis of their qualifications. Should you require accommodation because of a disability during the recruitment and selection process, please contact our Human Resources team. We will be happy to consult with you so that arrangements can be made for reasonable accommodation.
Associate Director, Operational Risk Management, Finance (P4)
Top Benefits
About the role
Why you’ll love working here:
- high-performance, people-focused culture
- our commitment that equity, diversity, and inclusion are fundamental to our work environment and business success, which helps employees feel valued and empowered to be their authentic selves
- learning and development initiatives, including workshops, Speaker Series events and access to LinkedIn Learning, that support employees’ career growth
- membership in HOOPP’s world class defined benefit pension plan, which can serve as an important part of your retirement security
- competitive, 100% company-paid extended health and dental benefits for permanent employees, including coverage supporting our team's diversity and mental health (e.g., gender affirmation, fertility and drug treatment, psychological support benefits of $2,500 per year, parental leave top-up, and a health spending account).
- optional post-retirement health and dental benefits subsidized at 50%
- yoga classes, meditation workshops, nutritional consultations, and wellness seminars
- the opportunity to make a difference and help take care of those who care for us, by providing a financially secure retirement for Ontario healthcare workers
Job Summary:
The Associate Director role will support the Senior Director in continuing to evolve the Operational Risk Management program for the Finance Division. This role will be responsible for promoting a strong risk culture by identifying and collaborating with business partners to mitigate key operational risks in the Finance Division. The Associate Director will support the execution of key Operational Risk programs in the Finance Division and using their expertise and best practices, will develop, recommend, and collaborate in implementing program enhancements. The role requires strong knowledge of Operational Risk programs, strong communication skills, and the ability to interact with all levels and employees across the Finance Division.
The level of complexity and the speed of change within the Finance Division has increased and will continue to do so as the Finance Division continues to evolve to support the various functions across the organization. As a result, there is a need for an experienced operational risk professional with investment / capital markets experience to provide the necessary leadership and oversight to support the Finance Division.
This role will report to the Senior Director, who leads the ORM program for the Finance Division. The ORM program will serve as an umbrella for various risk programs such as vendor risk management, data and records retention, data classification and business continuity management.
The Associate Director role will provide the requisite leadership and expertise. This involves working with the Senior Director in designing the program, defining strategy, setting guidelines, and the design, implementation, and maintenance of Finance's Operational Risk framework. It also involves research and the sharing of 'best practice' principles to ensure consistent standards and practices are applied across the Finance Division. The role will require collaboration across the Finance Division, to gain an understanding of key business and IT processes, to identify key operational risks and mitigating controls and to negotiate and manage remediation plans, as necessary. This role will require close collaboration with the Risk division to design, develop and implement new Operational Risk programs at HOOPP.
What you will do:
- Support the design, development, implementation, documentation, and maintenance of a fulsome Operational Risk Management program for the Finance Division.
- Support the Senior Director in managing existing operational risk activities and programs for the Finance Division, such as Vendor Risk Management, Data Classification, Data and Records Retention and Business Continuity Management. Identify opportunities to design and implement enhancements to these existing operational risk activities and programs.
- Lead discussions with Finance vendor managers for new and existing vendor relationship and ensure that there is a consistent approach to assessing, onboarding, managing and terminating vendors. This includes working closely with the IT Vendor Risk Management team to assess technology and cyber security risks associated the vendors.
- Collaborate with the Risk Division to influence the design, development and implementation of the enterprise-wide Operational Risk programs. This includes leveraging expertise and knowledge of the Operational Risk programs to influence how they are implemented at HOOPP.
- Support the Senior Director in managing the implementation of the Operational Risk programs for Finance, such as Operational Event Reporting, Key Risk Indicators, and Deep Dives.
- Develop the Risk and Control Self Assessments program for the Finance Division. This includes leading and reviewing the scope of the control environment and collaborating with the ICFR team to avoid risk and control duplication.
- Identify new operational risk activities, as required by Finance, and make recommendations on the design, development, implementation, and maintenance of these activities to the Senior Director.
- Foster an enhanced compliance and risk culture by acting as an ambassador for the Operational Risk Management program in Finance.
- Develop and maintain relationships with key stakeholders across the Finance division. Obtain and maintain a strong understanding of operational processes, risks and controls across Finance and offer operational risk advice and guidance.
- Leverage industry best-practices and expertise on areas of controls and risk, along with business knowledge, to provide support to the Finance Division. This will be achieved by identifying potential areas of vulnerability and risk and working with the process owners to develop corrective action plans.
- Support Finance initiatives and act as the subject matter expert in the design of operational controls to mitigate risks.
- Support the Senior Director in the preparation of periodic reports including quarterly Enterprise Risk Management Reports to the Board and ad hoc reports with recommendations to Senior Management.
- Develop and facilitate education sessions to allow stakeholders to develop an understanding of the design and implementation of operational controls for their area.
- Conduct research and share internal and external 'best practice' principles to ensure consistent standards and practices are applied across the Finance Division.
- Stay abreast of industry developments, innovations and best practices and assess the applicability and impact to Finance.
What you bring:
- University Degree in business / finance / commerce
- CPA designation: CPA, CA is preferred
- Autonomous and highly motivated with the ability to multi-task productively and to work independently, as well as collaboratively in a team environment; share information, support colleagues and encourage participation
- Ability to establish and maintain strong effective working relationships at all levels and influence people from different levels of the organization
- Strong analytical and problem-solving skills with the ability to think critically, innovate and drive change
- Ability to learn new concepts and drive strategic direction
- Strong business acumen and broad-based business skills which include but are not limited to project management, ability to grasp strategy, governance, compliance and systems
- Attention to detail while maintaining a big picture view of issues
- Excellent organizational and time management skills with the ability to work concurrently on multiple assignments under pressure and meet conflicting deadlines
- Excellent verbal and written communication skills, with the ability to present issues of varying complexity to a wide variety of audiences effectively
- At least 8-10 years of progressive experience in the Finance and / or Investment industries and a minimum of 5-8 years of experience in operational risk.
- Experience in Audit and/or consulting experience in a public accounting firm is preferred
- In-depth industry knowledge of the COSO framework and “best-practices” for operational controls
- Knowledge of the pension industry and associated processes and controls (including pension payroll and contributions)
- Proven ability to independently identify, understand, document and monitor operational controls, critically assess the effectiveness of operational controls and make recommendations for improvement to support back office, middle office and finance functions
- Proven ability and strong knowledge in vendor management and business continuity management
- Proven ability to think critically and desire to innovate, drive change, and challenge the status quo
- Strong service orientation and proven ability to meet concurrent deadlines in an environment of multiple priorities.
- Demonstrated capability in interacting with auditors
- Ability to work independently and with minimal supervision
About HOOPP (Healthcare of Ontario Pension Plan)
Established in 1960, the Healthcare of Ontario Pension Plan (HOOPP) is a multi-employer defined benefit pension plan for Ontario's hospital and community-based healthcare sector. We serve more than 460,000 members who provide valued healthcare services at more than 670 employers across the province. At HOOPP, we exist to provide a stable and reliable pension for our members that starts in retirement and is paid for life. As one of Canada's largest and most respected pension plans, HOOPP's net assets reached $112.6 billion at the end of 2023 and our funded status remained strong at 115%. HOOPP's core values - professional, accountable, collaborative, compassionate and trustworthy - guide our every interaction with our members, employers and employees.
We've become one of Canada's leading pension plans by consistently challenging ourselves and embracing innovation. From our unique investment management approach to our innovative technology and thought-provoking research, we constantly seek to push the boundaries, and we do this by hiring passionate, forward-thinking people. Our high-performance culture, which spans our head office in Toronto and our office in London (UK), is founded on collaboration, respect and belonging. HOOPP is an equal opportunity employer and we're proud of our diversity. We select applicants for employment solely on the basis of their qualifications. Should you require accommodation because of a disability during the recruitment and selection process, please contact our Human Resources team. We will be happy to consult with you so that arrangements can be made for reasonable accommodation.