Senior Manager, Digital Initiatives Delivery
Top Benefits
About the role
**Job Description
What is the opportunity?
The Senior Manager, Digital Initiatives Delivery leads the go-to-market delivery and execution of digital and transformational initiatives across RBC Insurance’s Sales and Distribution ecosystem. Operating within the Agile Operating Model, this role ensures alignment between sales and digital priorities, business outcomes, as well as advisor, distributor and client experience – driving measurable impact through delivery, collaboration, and innovation.
The incumbent serves as a delivery leader and subject matter expert, partnering with squads, product owners, and business stakeholders to enable seamless execution of initiatives that enhance advisor, distributor, and client experiences across channels. The Senior Manager is responsible for translating business strategy into executable roadmaps, ensuring dependencies, risks, and benefits are managed across initiatives, and enabling continuous improvement through agile delivery practices.
What will you do?
-
Lead, coach, and develop a team of delivery specialists who plan and execute initiatives across all Sales and Distribution channels
-
Build team capability in agile delivery, stakeholder management and digital transformational disciplines
-
Translate enterprise and business strategies into actionable digital roadmaps, ensuring initiative alignment to RBC Insurance’s Sales and Distribution, Strategy, Digital & Data priorities
-
Drive the delivery of strategic digital initiatives that enhance advisor, distributor, and client experiences through automation, process digitization, and data-driven insight.
-
Partner with Scrum Masters and agile coaches to reinforce agile mindsets, remove impediments, and support value-based delivery
-
Build strong partnerships across Sales & Distribution, Product, Finance, Technology, Operations, Change Management, Risk, Privacy and Compliance to ensure coordinated delivery
-
Ensure disciplined adherence to governance and risk standards for all initiatives, engaging appropriate partners for compliance and approval processes
What do you need to succeed?
Must-have
- 10+ years of experience in an insurance or aligned/similar industry preferably with strong exposure to a sales environment, sales leadership, and/or project management
- Strong creative problem solving skills. Looks beyond the surface to foresee potential pitfalls and mitigates risks before they occur/develops appropriate solutions. Quickly determines the fundamental essence of an issue, its root cause, conflicting points of view and seeks creative resolution.
- Demonstrated ability to synthesize complex initiatives, interpret and present information clearly and accurately in writing or verbally
- Strong personal commitment to the customer, the employee and to corporate objectives
Nice-to-have
- Strong Knowledge of RBC Insurance Sales & Distribution channels, including solid understanding of end-to-end business processes and product offerings
- Ability to prioritize and meet conflicting demands, consultative, highly adaptable, flexible and effective
- Strong strategic business sense and technical/analytical skills
- Excellent communication, motivational, and presentations skills
- Strong teamwork skills and ability to build relationships with various roles across all levels
What’s in it for you?
Whether it’s developing new skills, opportunities to innovate and grow, modern and comprehensive benefits, or the flexibility to enjoy the moments that matter, at RBC you have everything you need at your fingertips to build your career and life.
- Working with an award-winning team Awards | RBC Diversity & Inclusion
- A comprehensive Total Rewards package that prioritizes your overall wellbeing, including flexible and modern benefits, competitive compensation and stock options
- Work where you belong as part of a supportive, inclusive team and company that celebrate your unique perspectives, background and experience and want you to bring your whole self to work, every day.
- Leaders who are invested in your success and provide opportunities to learn, to grow and to try new things. Develop new skills, sharpen existing ones and explore paths you never knew existed with a host of learning programs and tools designed to support you in every phase of your career.
- Flexible work arrangements and leaders who support your needs—both personal and professional.
- An opportunity to have real impact on the lives of our clients and the communities you serve.
- RBCI software tools to boost your productivity
Job Skills
Accountability, Change Management, Collaboration, Communication, Consulting, Cross-Team Collaboration, Decision Making, Insurance Products, Leadership Engagement, People Management, Prioritization, Stakeholder Management, Strategic Business Units, Team Development, Teamwork
Additional Job Details
Address:
MEADOWVALE BUSINESS PARK, 6880 FINANCIAL DR:MISSISSAUGA
City:
Mississauga
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
INSURANCE
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2025-10-30
Application Deadline:
2025-11-21
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
I****nclusion** and Equal Opportunity Employment**
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.
Senior Manager, Digital Initiatives Delivery
Top Benefits
About the role
**Job Description
What is the opportunity?
The Senior Manager, Digital Initiatives Delivery leads the go-to-market delivery and execution of digital and transformational initiatives across RBC Insurance’s Sales and Distribution ecosystem. Operating within the Agile Operating Model, this role ensures alignment between sales and digital priorities, business outcomes, as well as advisor, distributor and client experience – driving measurable impact through delivery, collaboration, and innovation.
The incumbent serves as a delivery leader and subject matter expert, partnering with squads, product owners, and business stakeholders to enable seamless execution of initiatives that enhance advisor, distributor, and client experiences across channels. The Senior Manager is responsible for translating business strategy into executable roadmaps, ensuring dependencies, risks, and benefits are managed across initiatives, and enabling continuous improvement through agile delivery practices.
What will you do?
-
Lead, coach, and develop a team of delivery specialists who plan and execute initiatives across all Sales and Distribution channels
-
Build team capability in agile delivery, stakeholder management and digital transformational disciplines
-
Translate enterprise and business strategies into actionable digital roadmaps, ensuring initiative alignment to RBC Insurance’s Sales and Distribution, Strategy, Digital & Data priorities
-
Drive the delivery of strategic digital initiatives that enhance advisor, distributor, and client experiences through automation, process digitization, and data-driven insight.
-
Partner with Scrum Masters and agile coaches to reinforce agile mindsets, remove impediments, and support value-based delivery
-
Build strong partnerships across Sales & Distribution, Product, Finance, Technology, Operations, Change Management, Risk, Privacy and Compliance to ensure coordinated delivery
-
Ensure disciplined adherence to governance and risk standards for all initiatives, engaging appropriate partners for compliance and approval processes
What do you need to succeed?
Must-have
- 10+ years of experience in an insurance or aligned/similar industry preferably with strong exposure to a sales environment, sales leadership, and/or project management
- Strong creative problem solving skills. Looks beyond the surface to foresee potential pitfalls and mitigates risks before they occur/develops appropriate solutions. Quickly determines the fundamental essence of an issue, its root cause, conflicting points of view and seeks creative resolution.
- Demonstrated ability to synthesize complex initiatives, interpret and present information clearly and accurately in writing or verbally
- Strong personal commitment to the customer, the employee and to corporate objectives
Nice-to-have
- Strong Knowledge of RBC Insurance Sales & Distribution channels, including solid understanding of end-to-end business processes and product offerings
- Ability to prioritize and meet conflicting demands, consultative, highly adaptable, flexible and effective
- Strong strategic business sense and technical/analytical skills
- Excellent communication, motivational, and presentations skills
- Strong teamwork skills and ability to build relationships with various roles across all levels
What’s in it for you?
Whether it’s developing new skills, opportunities to innovate and grow, modern and comprehensive benefits, or the flexibility to enjoy the moments that matter, at RBC you have everything you need at your fingertips to build your career and life.
- Working with an award-winning team Awards | RBC Diversity & Inclusion
- A comprehensive Total Rewards package that prioritizes your overall wellbeing, including flexible and modern benefits, competitive compensation and stock options
- Work where you belong as part of a supportive, inclusive team and company that celebrate your unique perspectives, background and experience and want you to bring your whole self to work, every day.
- Leaders who are invested in your success and provide opportunities to learn, to grow and to try new things. Develop new skills, sharpen existing ones and explore paths you never knew existed with a host of learning programs and tools designed to support you in every phase of your career.
- Flexible work arrangements and leaders who support your needs—both personal and professional.
- An opportunity to have real impact on the lives of our clients and the communities you serve.
- RBCI software tools to boost your productivity
Job Skills
Accountability, Change Management, Collaboration, Communication, Consulting, Cross-Team Collaboration, Decision Making, Insurance Products, Leadership Engagement, People Management, Prioritization, Stakeholder Management, Strategic Business Units, Team Development, Teamwork
Additional Job Details
Address:
MEADOWVALE BUSINESS PARK, 6880 FINANCIAL DR:MISSISSAUGA
City:
Mississauga
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
INSURANCE
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2025-10-30
Application Deadline:
2025-11-21
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
I****nclusion** and Equal Opportunity Employment**
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.