Location: Ottawa, ON | Hybrid

Department: R&D

Reports To: Director of Engineering, Sean O’Hagan

Type: Full-Time Permanent

About Solink At Solink, our mission is to safeguard what matters most . We provide businesses with the tools to know sooner and act faster by transforming video security into real-time operational insights.

Our cloud-based platform integrates seamlessly with your existing cameras and systems, turning them into intelligent sensors that detect and interpret key moments. This empowers teams to make data-driven decisions, enhance security, and improve operational efficiency.

Trusted by over 30,000 locations across 32+ countries - including brands like McDonald’s and JYSK - Solink delivers clarity when it counts. Our solutions help businesses reduce shrink, optimize performance, and respond proactively to potential threats.

We're growing rapidly, earning industry recognition, and scaling with purpose. We’ve been recognized by Deloitte’s Fast 50™ and Fast 500™, Business Intelligence Group, and as one of Ottawa’s Best Places to Work. And we’re just getting started!

The Role As an AI Architect , you’ll play a hands-on role in solving meaningful problems, driving outcomes, and contributing directly to Solink’s growth. You'll collaborate across teams and be trusted to take ownership – because we believe great ideas come from everywhere.

This is an opportunity for someone who’s energized by challenge, fast learning, and making a real impact.

What You’ll Do

• Drive the overall AI vision of the products and services delivered by Solink.
• Oversee the design, security, scalability and effectiveness of the AI solutions that are developed by individual feature teams.
• Adopt processes and tools that streamline the reliability, extensibility and enforce best practices of AI solutions whether they are in the cloud or at the edge.
• Stay on top of the latest research and techniques in computer vision, generative AI, agentic workflows, and large language models to continuously improve our technology stack.
• Ensure AI traceability and compliance with anti-bias and privacy regulations.
• Collaborate with product, engineering, and data teams to translate business needs into intelligent, data-driven solutions.
• Help build and maintain infrastructure to support model training, deployment, and continuous improvement at scale.
• Review and define best practices for MLOps pipelines
• Mentor and guide data scientists and engineers in best practices of AI architecture, training, experimentation and deployment.

What You Bring Must-Have:

• 10+ years of experience in Software Systems with at least 2 years in an architectural or lead role
• 2+ years of experience with AI/ML
• Proven track record of designing and deploying production-level AI systems in cloud environments (AWS, GCP, or Azure)
• Extensive experience working with third party AI services (example OpenAI, DeepMind, Anthropic)
• Strong knowledge of machine learning frameworks (e.g., TensorFlow, PyTorch) and MLOps best practices
• Experience with AI solutions that run on chip/memory limited edge devices

Nice-to-Have:

• Experience working with video analytics, computer vision, or multi-modal AI systems
• Familiarity with data privacy, model explainability, and ethical AI practices in real-world applications
• Knowledge of observability and MLOps pipelines

Security Requirements

• Candidates must undergo a criminal records check upon hire;
• Be a Canadian Citizen (dual citizens included), or eligible to work in Canada;
• Be willing to comply with Solink’s own security policies and standards.

Our Values We do things the Solink way:

• Act with URGENCY – Our customers move fast, so we do too.
• Deliver with QUALITY – We sweat the details and hold a high bar.
• Win with TEAM – No egos. Just outcomes, built together.
• Lead with TRUST – We earn it through clarity, consistency, and care.

These aren’t just words—they shape how we hire, lead, and grow.

Why Solink? We’re not just building tech - we’re building a place where great people do great work.

• Clarity and trust: Where the role allows, we support flexibility in how and where work gets done - and we’re upfront about what’s required.
• Meaningful equity: Every full-time, permanent employee has a stake in our growth.
• Comprehensive benefits: Fully paid health & dental (no waiting period) + $500 health spending account for full-time, permanent Solink employees.
• Wellness support: Monthly reimbursement for fitness, wellness, or mental health programs for all Solink employees.
• Growth through merit: Advancement is based on contribution, initiative, and the ability to raise the bar - together.
• Candid culture: Clear expectations, honest feedback, and no politics.
• Social connection: From So-learns to Solink-o and So-lunches, we stay connected in ways that actually feel fun.

What To Expect From The Hiring Process We respect your time and value transparency. Here’s what to expect:

• Intro call with our Talent Team
• Interview with the Hiring Manager
• Role-relevant task or case (if applicable)
• Final interviews with cross-functional team members
• Offer & onboarding 🎉

How To Apply Submit your resume and a short cover letter via our [Careers Page]. Let us know what excites you about this role, and how you’d help move Solink forward.

Solink is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive workplace. If you require accommodation during the selection process, please let us know.