The Program Coordinator oversees, coordinates and streamlines the day-to-day, non-academic functions of the program within the Faculty of Management. The Program Coordinator ensures the efficient and effective coordination of the administrative processes, including program schedules, budgets and contracts. The position is responsible for maintaining administrative processes and assisting with the development of guidelines and procedures consistent with University objectives. The Program Coordinator needs to be an independent self-starter who is able to administer the program and interact with various internal and external stakeholders. As well, the Program Coordinator is the prime contact for information requests from staff, faculty (core and associate), students (prospective, current and alumni) and the University support areas on a daily basis for the program. The position will also support targeted marketing and recruitment activities, as required, including website updates and providing prospects with information.

The Program Coordinator works closely with the Program Head to provide administrative leadership, ensuring that the planned programs and activities in the program are effectively managed to support the achievement of University goals.

Job Requirements

This position requires a highly motivated and self-directed person who can work independently and demonstrate a high level of initiative; flexibility and multi-tasking skills are essential. Active participation will be encouraged in various FoM meetings with ongoing dialogue for improvement.

• An undergraduate degree or other relevant educational credential (college certificate or diploma) plus 3-5 years of related experience in the administration of academic programs (or equivalent combination of education and experience)
• Exceptional communication and presentation skills, both oral and written
• Demonstrated financial management skills including developing and managing budgets, contracts, and daily financial matters
• Financial coordination and contract administration skills and experience
• Proven project management and organizational skills
• Office management skills and experience, including developing, implementing and monitoring policy and procedures
• Strong verbal and written communication abilities, including editing skills
• Strong interpersonal development and leadership capabilities including networking and advocacy skills
• Ability to act with tact and diplomacy under pressure
• Ability to develop, plan and implement short- and long-range goals
• Ability to secure cooperation and commitment from internal and external stakeholders
• Demonstrated ability to work with minimal supervision, take the initiative where and when appropriate, and work well under pressure
• Knowledge and understanding of the University’s requirements, methods, culture and processes, as well as knowledge or experience in continuing education and adult learning principles
• Strong technical background with computer abilities such as Microsoft Office suite of programs as well as other RRU systems (e.g., Agresso, Sharepoint, EMS, Moodle)
• Solid analytical, critical-thinking and problem-solving abilities
• Strong attention to detail with a high level of accuracy
• Demonstrated experience with planning and coordinating events in an institutional or corporate environment
• Ability to work flexible hours on a pre-planned basis, including evening and weekend hours. Ability to travel to domestic and international locations as required by program
• Experience of working with social media and web-site design and management would be an asset

Additional Information

This is a temporary, full-time position working 37.5 hours per week to August 31, 2026. This position has been evaluated at MPT-A with a salary range of $64,409 (minimum) to $75,677 (midpoint) to $86,945 (maximum) per annum. Employment offers will normally be made between the minimum and midpoint of the range and are determined by knowledge, experience and internal equity. The University is pleased to offer a comprehensive benefit package. Royal Roads University is strongly committed to fostering diversity within our community. We welcome those who would contribute to the further diversification of our faculty and staff including, but not limited to, women, visible minorities, Indigenous people, persons with disabilities and persons of any sexual orientation or gender identity.

While Royal Roads University values all applications we receive, only those candidates shortlisted for further consideration will be contacted. Please note that all qualified candidates are encouraged to apply. However, you will need to be legally eligible to work in Canada for the duration of the employment contract. If you require any form of accommodation throughout the recruitment process, please contact us directly at human.resources@royalroads.ca attention: Abbi Rogers or 250-391-2600 extension 4408 so we can offer you individualized assistance and ensure equity in our recruitment and hiring process. ALL COMPETITIONS WILL CLOSE AT 10.00 P.M. ON THE DATE OF CLOSING