Support Services Administrator – Lethbridge
Top Benefits
About the role
At Volker Stevin, our Support Services Administrators are a key part of keeping our Technology, Training, Quality, and Facilities running smoothly. If you’re organized, detail-oriented, and thrive in a fast-paced office environment, we encourage you to bring your talents to our Support Services Division. Together, we’ll continue to build a culture of excellence, safety, and integrity.
Reporting to the Project and Technical Services Manager, the Support Services Administrator plays a critical role in supporting multiple areas of our business — including technology, facilities, quality, and training — while helping drive strategic projects forward. This is an ideal opportunity for a detail-driven professional with strong organizational skills, customer service focus, and experience in administrative support, data management, and process improvement.
How You’ll Add Value
- Ensure safety practices and compliance standards are consistently met, modeling Volker Stevin’s culture of safety excellence
- Generate and manage work orders, purchase orders, and invoice receipts for Support Services activities within Microsoft Dynamics 365 (D365)
- Set up new vendors and maintain the Support Services active vendor list
- Schedule and coordinate routine facility maintenance and inspections
- Review subcontractor invoices and manage documentation
- Prepare and reconcile P-Card and expense accounts for departmental purchases
- Provide technical support for wireless communication devices, including troubleshooting and user guidance
- Develop clear, user-friendly technology guidebooks for staff
- Monitor, track, and pull reports from the Learning Management System (LMS) for employee training requirements
- Run NSC training reports and notify team members of missing or upcoming training
- Deliver excellent customer service to internal stakeholders, escalating issues when necessary
- Assist with highway maintenance contract pursuits and special projects as assigned
The ideal candidate for this position will possess the following: Qualifications & Experience
- 2+ years’ administrative support experience
- Proficiency with Microsoft 365 (Excel, Word, PowerPoint, Outlook, Teams)
- Valid Class 5 Driver’s License and a Driver’s Abstract showing no more than 6 demerits and no major infractions
- Experience with SharePoint, LMS platforms, work management software, or D365 is an asset
- Familiarity with wireless communication programs and mobile device troubleshooting is an asset
- Attention to detail, problem-solving abilities, and the ability to work both independently and collaboratively
- Proven ability to organize, prioritize, and manage competing deadlines
- Strong communication skills and a proactive, customer-focused mindset
How We Make It Count
- 100% Employer-Paid Benefits: Enjoy comprehensive health and wellness coverage.
- RRSP Matching: Build your future with 3-6% matching for eligible employees.
- Long-Term Careers: Join a team with an average tenure of 7.3 years across all roles.
- Seasonal Rehire Loyalty: 44% of seasonal employees return year after year.
- Professional Growth: Access 500+ training courses in safety, upskilling, and leadership development.
- Unlimited Potential: Be part of a company that supports your goals and helps you succeed.
Our Commitment to You Safety Isn’t Just a Priority—It’s a Value. Safety is woven into the fabric of who we are and how we operate. It’s not a box we check off; it’s a commitment that guides every decision we make, every process we implement, and every project we undertake. Because at the end of the day, when we say safety is a value, we mean it’s a promise we make to our people, families, and the communities we serve.
True to Our Word, True to Our People. Our culture is grounded in humility and authenticity, with a deep commitment to family. We believe in supporting each other, no matter the role or title. When we say we care, we mean it—our actions match our words. Everyone is empowered, valued, and respected, because being ‘true to our word’ means being ‘true to our people.’
Interesting Projects and Skill-Building Work. Volker Stevin is known for its ability to take on complex projects of all sizes, from large-scale infrastructure builds to specialized niche developments to highway maintenance and more. This diversity in project scope and complexity means that our employees have access to new opportunities across our family of companies that challenge them to think creatively and develop new skills.
About Volker Stevin Highways
Volker Stevin Highways Ltd. is dedicated to providing the highest level of quality highway maintenance and bridge maintenance / construction to our customers to ensure the longevity of the Company, while sustaining growth and profitability.
We will strive to build and maintain long term relationships with our clients based on safety, quality, value, trust, timely service and in anticipation of their needs.
We will maintain the highest levels of professionalism, integrity, honesty and fairness in our relationships with our clients, professional associates, subcontractors and suppliers. We hold a moral obligation to a safe, environmentally responsible work environment and are committed to providing an organization where individual professional growth is the foundation for Company growth. Our culture of building and maintaining successful partnerships instills confidence in achieving both employee and client goals.
Support Services Administrator – Lethbridge
Top Benefits
About the role
At Volker Stevin, our Support Services Administrators are a key part of keeping our Technology, Training, Quality, and Facilities running smoothly. If you’re organized, detail-oriented, and thrive in a fast-paced office environment, we encourage you to bring your talents to our Support Services Division. Together, we’ll continue to build a culture of excellence, safety, and integrity.
Reporting to the Project and Technical Services Manager, the Support Services Administrator plays a critical role in supporting multiple areas of our business — including technology, facilities, quality, and training — while helping drive strategic projects forward. This is an ideal opportunity for a detail-driven professional with strong organizational skills, customer service focus, and experience in administrative support, data management, and process improvement.
How You’ll Add Value
- Ensure safety practices and compliance standards are consistently met, modeling Volker Stevin’s culture of safety excellence
- Generate and manage work orders, purchase orders, and invoice receipts for Support Services activities within Microsoft Dynamics 365 (D365)
- Set up new vendors and maintain the Support Services active vendor list
- Schedule and coordinate routine facility maintenance and inspections
- Review subcontractor invoices and manage documentation
- Prepare and reconcile P-Card and expense accounts for departmental purchases
- Provide technical support for wireless communication devices, including troubleshooting and user guidance
- Develop clear, user-friendly technology guidebooks for staff
- Monitor, track, and pull reports from the Learning Management System (LMS) for employee training requirements
- Run NSC training reports and notify team members of missing or upcoming training
- Deliver excellent customer service to internal stakeholders, escalating issues when necessary
- Assist with highway maintenance contract pursuits and special projects as assigned
The ideal candidate for this position will possess the following: Qualifications & Experience
- 2+ years’ administrative support experience
- Proficiency with Microsoft 365 (Excel, Word, PowerPoint, Outlook, Teams)
- Valid Class 5 Driver’s License and a Driver’s Abstract showing no more than 6 demerits and no major infractions
- Experience with SharePoint, LMS platforms, work management software, or D365 is an asset
- Familiarity with wireless communication programs and mobile device troubleshooting is an asset
- Attention to detail, problem-solving abilities, and the ability to work both independently and collaboratively
- Proven ability to organize, prioritize, and manage competing deadlines
- Strong communication skills and a proactive, customer-focused mindset
How We Make It Count
- 100% Employer-Paid Benefits: Enjoy comprehensive health and wellness coverage.
- RRSP Matching: Build your future with 3-6% matching for eligible employees.
- Long-Term Careers: Join a team with an average tenure of 7.3 years across all roles.
- Seasonal Rehire Loyalty: 44% of seasonal employees return year after year.
- Professional Growth: Access 500+ training courses in safety, upskilling, and leadership development.
- Unlimited Potential: Be part of a company that supports your goals and helps you succeed.
Our Commitment to You Safety Isn’t Just a Priority—It’s a Value. Safety is woven into the fabric of who we are and how we operate. It’s not a box we check off; it’s a commitment that guides every decision we make, every process we implement, and every project we undertake. Because at the end of the day, when we say safety is a value, we mean it’s a promise we make to our people, families, and the communities we serve.
True to Our Word, True to Our People. Our culture is grounded in humility and authenticity, with a deep commitment to family. We believe in supporting each other, no matter the role or title. When we say we care, we mean it—our actions match our words. Everyone is empowered, valued, and respected, because being ‘true to our word’ means being ‘true to our people.’
Interesting Projects and Skill-Building Work. Volker Stevin is known for its ability to take on complex projects of all sizes, from large-scale infrastructure builds to specialized niche developments to highway maintenance and more. This diversity in project scope and complexity means that our employees have access to new opportunities across our family of companies that challenge them to think creatively and develop new skills.
About Volker Stevin Highways
Volker Stevin Highways Ltd. is dedicated to providing the highest level of quality highway maintenance and bridge maintenance / construction to our customers to ensure the longevity of the Company, while sustaining growth and profitability.
We will strive to build and maintain long term relationships with our clients based on safety, quality, value, trust, timely service and in anticipation of their needs.
We will maintain the highest levels of professionalism, integrity, honesty and fairness in our relationships with our clients, professional associates, subcontractors and suppliers. We hold a moral obligation to a safe, environmentally responsible work environment and are committed to providing an organization where individual professional growth is the foundation for Company growth. Our culture of building and maintaining successful partnerships instills confidence in achieving both employee and client goals.