Administrative Support III
About the role
Edmonton Zone PCA, Edmonton, Kaye Edmonton Clinic
NEW
Administrative/Clerical
PRI00000747
About an hour ago
Your Opportunity:
Primary Care Alberta is seeking a dedicated and skilled Administrative Support III (Admin 3) to join our Family Medicine Clinic at the Kaye Edmonton Clinic. This is an excellent opportunity to support a busy family medicine practice led by academic physicians who provide comprehensive and complex primary care services. You will work closely with an interdisciplinary team of physicians, registered nurses, and medical office assistants, supporting a high functioning Connect Care clinic known for delivering exceptional patient care. Our clinic is proud to be recognized as the 2025 Primary Care Alberta Cares Award winner, celebrating our commitment to comprehensive, accessible, and patient-centered care across the lifespan. The Administrative Support III plays a vital role in clinic operations and patient flow, including providing advanced administrative support to physicians, nurses, and medical office assistants. Managing patient scheduling, referral coordination, and appointment bookings within Connect Care. Supporting complex patient appointment needs through strong critical thinking and problem-solving. Answering phones, managing inbox tasks, and coordinating patient communications. Assisting with patient flow, documentation, and internal daily workflow tasks. Ensuring smooth clinic workflow and contributing to quality improvement initiatives. Collaborating effectively with the interdisciplinary care team to prioritize patient needs. Upholding high standards of professionalism, confidentiality, and patient experience. Full proficiency in English, speaking, reading and writing.
Description:
As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
-**Classification:**Administrative Support III -**Union:**AUPE GSS -**Unit and Program:**Family Medicine Clinic -**Primary Location:**Kaye Edmonton Clinic -**Location Details:**As Per Location -**Multi-Site:**Not Applicable -**FTE:**1.00 -**Posting End Date:**02-APR-2026 -**Employee Class:**Regular Full Time -**Date Available:**13-APR-2026 -**Hours per Shift:**7.75 -**Length of Shift in weeks:**2 -**Shifts per cycle:**10 -**Shift Pattern:**Days -**Days Off:**Saturday/Sunday -Minimum Salary:$24.97 -Maximum Salary:$30.34 -**Vehicle Requirement:**Not Applicable
Required Qualifications:
Completion of Grade 12 or equivalent.
Additional Required Qualifications:
Completion of a formal Medical Office Assistant (MOA) program. Minimum 2 years of experience in a family medicine setting required. Demonstrated experience working directly with family physicians, including managing referrals. Booking comprehensive and complex patient appointments. Supporting clinic schedules and physician workflows. Strong critical thinking skills to support complex appointment planning and administrative decision-making. Ability to prioritize, multitask, and remain flexible in a fast-paced clinic environment. Excellent communication skills with the ability to collaborate and coordinate effectively within a clinic team. Proficiency with Connect Care required. Physical ability to meet the demands of the role, including walking, bending, twisting. Sitting for extended periods while answering phones and performing administrative tasks. Strong organizational abilities and attention to detail. Align with the Mission, Vision and Values of Primary Care Alberta.
Preferred Qualifications:
Preference will be given to candidates who have the combined educational and family medicine experience requirements. Able to be flexible and willing to learn, grow and collaborate within the clinic based on daily needs. Personable, kind and excellent problem solving. Able to work in a team based environment.
Not the right fit? Search for Administrative Support jobs in Edmonton, AB
About Primary Care Alberta
Primary Care Alberta is a made-in-Alberta solution to improve access to the primary care services Albertans rely on.
By delivering coordinated services, Primary Care Alberta enables healthcare providers to do what they do best - care for Albertans. We meet Albertans wherever they live, work, play and learn, promoting prevention, supporting lifelong health journeys, and serving as a vital entry point to a complex network of care.
Together, we are creating a future where compassionate, timely and effective healthcare is available to every Albertan at every stage of life.
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Administrative Support III
About the role
Edmonton Zone PCA, Edmonton, Kaye Edmonton Clinic
NEW
Administrative/Clerical
PRI00000747
About an hour ago
Your Opportunity:
Primary Care Alberta is seeking a dedicated and skilled Administrative Support III (Admin 3) to join our Family Medicine Clinic at the Kaye Edmonton Clinic. This is an excellent opportunity to support a busy family medicine practice led by academic physicians who provide comprehensive and complex primary care services. You will work closely with an interdisciplinary team of physicians, registered nurses, and medical office assistants, supporting a high functioning Connect Care clinic known for delivering exceptional patient care. Our clinic is proud to be recognized as the 2025 Primary Care Alberta Cares Award winner, celebrating our commitment to comprehensive, accessible, and patient-centered care across the lifespan. The Administrative Support III plays a vital role in clinic operations and patient flow, including providing advanced administrative support to physicians, nurses, and medical office assistants. Managing patient scheduling, referral coordination, and appointment bookings within Connect Care. Supporting complex patient appointment needs through strong critical thinking and problem-solving. Answering phones, managing inbox tasks, and coordinating patient communications. Assisting with patient flow, documentation, and internal daily workflow tasks. Ensuring smooth clinic workflow and contributing to quality improvement initiatives. Collaborating effectively with the interdisciplinary care team to prioritize patient needs. Upholding high standards of professionalism, confidentiality, and patient experience. Full proficiency in English, speaking, reading and writing.
Description:
As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
-**Classification:**Administrative Support III -**Union:**AUPE GSS -**Unit and Program:**Family Medicine Clinic -**Primary Location:**Kaye Edmonton Clinic -**Location Details:**As Per Location -**Multi-Site:**Not Applicable -**FTE:**1.00 -**Posting End Date:**02-APR-2026 -**Employee Class:**Regular Full Time -**Date Available:**13-APR-2026 -**Hours per Shift:**7.75 -**Length of Shift in weeks:**2 -**Shifts per cycle:**10 -**Shift Pattern:**Days -**Days Off:**Saturday/Sunday -Minimum Salary:$24.97 -Maximum Salary:$30.34 -**Vehicle Requirement:**Not Applicable
Required Qualifications:
Completion of Grade 12 or equivalent.
Additional Required Qualifications:
Completion of a formal Medical Office Assistant (MOA) program. Minimum 2 years of experience in a family medicine setting required. Demonstrated experience working directly with family physicians, including managing referrals. Booking comprehensive and complex patient appointments. Supporting clinic schedules and physician workflows. Strong critical thinking skills to support complex appointment planning and administrative decision-making. Ability to prioritize, multitask, and remain flexible in a fast-paced clinic environment. Excellent communication skills with the ability to collaborate and coordinate effectively within a clinic team. Proficiency with Connect Care required. Physical ability to meet the demands of the role, including walking, bending, twisting. Sitting for extended periods while answering phones and performing administrative tasks. Strong organizational abilities and attention to detail. Align with the Mission, Vision and Values of Primary Care Alberta.
Preferred Qualifications:
Preference will be given to candidates who have the combined educational and family medicine experience requirements. Able to be flexible and willing to learn, grow and collaborate within the clinic based on daily needs. Personable, kind and excellent problem solving. Able to work in a team based environment.
Not the right fit? Search for Administrative Support jobs in Edmonton, AB
About Primary Care Alberta
Primary Care Alberta is a made-in-Alberta solution to improve access to the primary care services Albertans rely on.
By delivering coordinated services, Primary Care Alberta enables healthcare providers to do what they do best - care for Albertans. We meet Albertans wherever they live, work, play and learn, promoting prevention, supporting lifelong health journeys, and serving as a vital entry point to a complex network of care.
Together, we are creating a future where compassionate, timely and effective healthcare is available to every Albertan at every stage of life.