Corporate Services Coordinator
About the role
Position Title: Corporate Services Coordinator
Status: Temporary Full-Time (17 month contract)
Salary: $31.825/hr to $37.44/hr
Department: Corporate Services
Reports to: Director, Human Resources
Who are we?
Pinecrest-Queensway Community Health Centre is an innovative, community-based, multi-service centre. We strive to meet the needs of the diverse communities we serve. We work in partnership with individuals, families, and communities to achieve their full potential, paying particular attention to those who face barriers to care due to race, gender, income and/or ability. PQCHC is an equal opportunity employer and values diversity in its workforce. If at any stage in the selection process, you require accommodation due to a disability, please let us know the nature of the required accommodation.
Job Summary
The Corporate Services Coordinator supports the effective functioning of PQCHC’s facilities, corporate services, and administrative systems in alignment with the Centre’s vision, mission, and values. This role oversees reception and custodial operations, coordinates building maintenance and security, supports PQ’s Privacy Officer, supports quality improvement and operational planning, and acts as the first point of contact for IT projects and office systems, coordinating between internal teams and the external IT partner and escalating to the Director when required.
The Coordinator works closely with the Corporate Services team, the Director, and other departments to ensure smooth daily operations and contributes to Centre-wide projects, reporting, and quality improvement initiatives.
Key Responsibilities
Facilities & Office Operations
- Supervise reception and custodial teams, including scheduling, training, and performance oversight.
- In collaboration with the Executive Assistant, lead centre-wide administrative alignment and best practices
- Oversee the general functioning of PQCHC buildings, including maintenance, safety systems (alarms, cameras), and vendor/landlord coordination (with oversight from Director).
- Maintain office equipment, supplies, and inventory; coordinate purchasing and ordering.
- Support the Manager-on-Call process and implement related best practices.
Technology & Systems Support
- Serve as first point of contact between management and the organization’s IT partner; escalate issues to Director as required.
- Support finance automation and other systems improvement projects.
- Support organizational technology training in collaboration with HR and IT partners.
Corporate Services & Quality Improvement
- Support PQ’s Privacy Officer by coordinating staff training, and conducting privacy audits .
- Support the maintenance of the Centre’s website; support social media, and internal communications as needed
- Provide backup support to the Executive Assistant and CEO as required
- Lead and support policy and procedure development and updates.
- Assist in developing the Corporate Services operational plan in consultation with Senior Leadership.
Organizational Support
- Provide administrative support to the CEO and Board as needed.
- Support data management, reporting, and information needs across the Centre.
- Perform other related duties as assigned.
Qualifications
- Post-secondary education in business administration, office management, or related field, or equivalent experience.
- 3–5 years’ experience in office administration, facilities coordination, or corporate services, with strong supervisory experience.
- Excellent problem solving skills; excellent organizational, communication, and project management skills.
- Knowledge of facilities operations, privacy legislation, and vendor coordination.
- Proficiency with Microsoft Office, databases, and online communication tools.
- Comfort liaising with IT providers and troubleshooting basic technology issues.
- Ability to work independently and collaboratively in a diverse team environment.
- Flexibility to respond to building or operational issues outside of regular business hours.
- Commitment to equity, diversity, inclusion, and community health values.
About Pinecrest-Queensway Community Health Centre
Our Beginning:
Founded by community members in 1979, we are one of about 60 non-profit community health centers across Ontario. We are run by a volunteer Board of Directors comprised of 12 community members elected at our annual meeting.
Growing With Our Community:
In 1979 we opened our doors with 4 staff. Today, we have over 347 full and part time employees serving our local community and over 400 volunteers.
Mission:
Pinecrest-Queensway Community Health Centre is an innovative community based, multi-service center. We strive to meet the needs of the diverse communities we serve. We work in partnership with individuals, families and communities to achieve their full potential, paying particular attention to those who are most vulnerable and at risk. We offer services in both official languages in designated programs.
Vision:
Together we seek to build a safe, just and healthy community for all.
Corporate Services Coordinator
About the role
Position Title: Corporate Services Coordinator
Status: Temporary Full-Time (17 month contract)
Salary: $31.825/hr to $37.44/hr
Department: Corporate Services
Reports to: Director, Human Resources
Who are we?
Pinecrest-Queensway Community Health Centre is an innovative, community-based, multi-service centre. We strive to meet the needs of the diverse communities we serve. We work in partnership with individuals, families, and communities to achieve their full potential, paying particular attention to those who face barriers to care due to race, gender, income and/or ability. PQCHC is an equal opportunity employer and values diversity in its workforce. If at any stage in the selection process, you require accommodation due to a disability, please let us know the nature of the required accommodation.
Job Summary
The Corporate Services Coordinator supports the effective functioning of PQCHC’s facilities, corporate services, and administrative systems in alignment with the Centre’s vision, mission, and values. This role oversees reception and custodial operations, coordinates building maintenance and security, supports PQ’s Privacy Officer, supports quality improvement and operational planning, and acts as the first point of contact for IT projects and office systems, coordinating between internal teams and the external IT partner and escalating to the Director when required.
The Coordinator works closely with the Corporate Services team, the Director, and other departments to ensure smooth daily operations and contributes to Centre-wide projects, reporting, and quality improvement initiatives.
Key Responsibilities
Facilities & Office Operations
- Supervise reception and custodial teams, including scheduling, training, and performance oversight.
- In collaboration with the Executive Assistant, lead centre-wide administrative alignment and best practices
- Oversee the general functioning of PQCHC buildings, including maintenance, safety systems (alarms, cameras), and vendor/landlord coordination (with oversight from Director).
- Maintain office equipment, supplies, and inventory; coordinate purchasing and ordering.
- Support the Manager-on-Call process and implement related best practices.
Technology & Systems Support
- Serve as first point of contact between management and the organization’s IT partner; escalate issues to Director as required.
- Support finance automation and other systems improvement projects.
- Support organizational technology training in collaboration with HR and IT partners.
Corporate Services & Quality Improvement
- Support PQ’s Privacy Officer by coordinating staff training, and conducting privacy audits .
- Support the maintenance of the Centre’s website; support social media, and internal communications as needed
- Provide backup support to the Executive Assistant and CEO as required
- Lead and support policy and procedure development and updates.
- Assist in developing the Corporate Services operational plan in consultation with Senior Leadership.
Organizational Support
- Provide administrative support to the CEO and Board as needed.
- Support data management, reporting, and information needs across the Centre.
- Perform other related duties as assigned.
Qualifications
- Post-secondary education in business administration, office management, or related field, or equivalent experience.
- 3–5 years’ experience in office administration, facilities coordination, or corporate services, with strong supervisory experience.
- Excellent problem solving skills; excellent organizational, communication, and project management skills.
- Knowledge of facilities operations, privacy legislation, and vendor coordination.
- Proficiency with Microsoft Office, databases, and online communication tools.
- Comfort liaising with IT providers and troubleshooting basic technology issues.
- Ability to work independently and collaboratively in a diverse team environment.
- Flexibility to respond to building or operational issues outside of regular business hours.
- Commitment to equity, diversity, inclusion, and community health values.
About Pinecrest-Queensway Community Health Centre
Our Beginning:
Founded by community members in 1979, we are one of about 60 non-profit community health centers across Ontario. We are run by a volunteer Board of Directors comprised of 12 community members elected at our annual meeting.
Growing With Our Community:
In 1979 we opened our doors with 4 staff. Today, we have over 347 full and part time employees serving our local community and over 400 volunteers.
Mission:
Pinecrest-Queensway Community Health Centre is an innovative community based, multi-service center. We strive to meet the needs of the diverse communities we serve. We work in partnership with individuals, families and communities to achieve their full potential, paying particular attention to those who are most vulnerable and at risk. We offer services in both official languages in designated programs.
Vision:
Together we seek to build a safe, just and healthy community for all.