Company: CGIC

Department: Business Intelligence

Employment Type: Regular Full-Time

Work Model: Hybrid

Language: English is required, French is an asset.

Additional Information: This/these role(s) is/are currently vacant.

Please note:

We are hiring for two Managers, Business Intelligence:
1 x Manager, Business Intelligence with a Data Science focus

1 x Manager, Business Intelligence with an API Management focus

The Opportunity:

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients, and our communities.

Our Business Intelligence team empowers decision making using leading edge science and analytics. We strive to deliver a single version of truth, by providing our business partners with access to comprehensive data and valuable insights to help our organization achieve operational excellence.

As a Business Intelligence Manager, with a Data Science focus, you will be responsible for the creation and maintenance of advanced analytical solutions supporting the profitable growth strategies of our various P&C insurance portfolios. Known as Risk Assist, these solutions are used in the underwriting process to help with decision-making, automate actions in our insurance systems, feed various analytical tools, and monitor our results. You will collaborate with our P&C Insurance Solutions partners by supporting them in their strategies through the alignment and execution of predictive modeling and data science best practices. You will lead a talented team and contribute to their development while overseeing complex technical projects.

As a Business Intelligence Manager, with an API Management focus, you will be responsible for the implementation and maintenance of advanced analytical solutions in the organization's Application Programming Interfaces (API). You will ensure best practices in application development and execute their deployment, in alignment with the target architecture strategy of the Business Intelligence and Data Office departments. You will supervise a team of data integration specialists and work closely with the team of data scientists to ensure alignment between the development of analytical models and their implementation in our systems.

How you will create impact:

• Develop and manage performing teams by recruiting, training, coaching, assessing, motivating, and supporting.

• Provide mentorship and guidance to team members, ensuring the development of the technical aspects of Data Science and/or API Management expertise.

• Manage BI projects and operations by setting and communicating goals, measuring progress, addressing issues, and solving problems (including technical problems escalated by your staff).

• Responsible for the quality and effectiveness of outcomes by ensuring that standards and policies are followed, and the intended outcomes of those policies are met (data quality, accuracy, performance, security, etc.).

• Represent your team in project planning and scrums with business partners.

• Translate business needs into specific objectives for your team and communicate progress to stakeholders.

How you will succeed:

• You build trusting relationships and provide feedback to enable the successful development of your team and colleagues.

• You foster innovation and continuous improvement with a focus on client experience.

• You facilitate the adoption of change and create a high-performance culture through alignment of your team’s work with organizational goals.

• You successfully convey messages and demonstrate openness to exploring alternative points of view.

• You use critical thinking to guide decision making and apply a strategic mindset to adjust business plans based on shifting priorities.

To join our team:

• You have a proven experience (5+ years) in developing and/or implementing Predictive Models and Advanced Analytics solutions.

• You have a bachelor's or advanced degree in Data Science, Actuarial Science, Artificial Intelligence, Computer Science, Mathematics, Statistics or equivalent technical experience.

• You can lead others to solve complex problems through analytical thinking, tools, and judgement to identify innovative solutions.

• You have experience in R, Python, SQL and AI APIs and services.

• You have excellent communication and interpersonal skills, with the ability to convey complex technical concepts to non-technical stakeholders.

• This position primarily works with majority non-francophone groups, and teams located outside of Québec, and requires proficiency in English. The essential non-French duties are not assignable to adjacent or other team members.

What you need to know:

• You will travel occasionally.

• You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.

• As a leader, strict confidentiality is required with respect to sensitive matters and employees’ personal information.

What’s in it for you?

• Training and development opportunities to grow your career.
• Flexible work options and paid time off to support your personal and family needs.
• A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
• Paid volunteer days to give back to your community.
• In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.