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Audiology Field Trainer - GTA / Ontario East

Demant1 day ago
Ontario
Mid Level
full_time

Top Benefits

Competitive salary with annual reviews
Medical, dental, vision, and Employee Assistance Program
3 weeks vacation

About the role

Position Summary

We are currently looking for an Audiology Field Trainer to provide a high level of technical customer service, clinical support and product training to our customers. The position will also focus on building and maintaining strong relationships with customers, developing new sales opportunities and meeting territory sales goals, and representing the Company in an exemplary and professional manner.

This role will be home based with significant travel throughout Canada. Job Type: Full Time Temporary. Approximate contract length is 18 months. Location: Homebased - Ontario Responsibilities

  • Be responsible for providing a high level of customer service with respect to resolution of quality and technical issues to ensure customer satisfaction with the company’s products and services.
  • Train and support our customers and new business partners on products & software.
  • Build and maintain long-term relationships with customers such as Audiologists, clinic owners, dispensers, teachers and speech language pathologists.
  • Work collectively with our in-house Audiology team and Inside Sales.
  • Support the Business Development Managers and Regional Sales Directors with training, communications and technical support.
  • Be responsible for preparing and conducting technical presentations and demonstrations for events such as conferences, workshops, and open houses
  • Travel to customers and potential customers’ facilities nationally and internationally.
  • Be responsible for forecasting and reporting within the territory, developing the territory business plan and budget and meeting the overall territory sales goals.
  • Take on other responsibilities as needed.

Experience And Qualifications

  • Master’s degree in Audiology, and/or other relevant education.
  • 1-3 years’ experience working in a clinical setting dispensing hearing aids.
  • Background knowledge with audiological tasks such as testing, fitting, and programming software with both Adults and Pediatrics.
  • Able to travel frequently (up to 50%) within territory and nationally.
  • Excellent verbal and written communication skills and interpersonal skills.
  • Highly motivated, self-starter and team player.
  • Able to work independently, prioritize tasks and manage time effectively
  • Excellent presentation, negotiation, and organizational skills with technical aptitude.
  • Ability to work in a complex environment with varying degree of tasks (sales, training, tech support, telephone support, etc.).
  • Ability to represent the Company in a professional and courteous manner.
  • Access to own vehicle with a valid driver’s license.

Why should you work with us?

  • Competitive salary with annual reviews
  • Excellent medical benefits; including dental, vision and health, Employee Assistance Program
  • 3 weeks vacation
  • Dynamic work atmosphere
  • Career development programs and opportunities
  • Paid annual professional membership dues

Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired .

About Demant

Medical Equipment Manufacturing
1001-5000

Demant is a world-leading hearing healthcare group built on a heritage of care, health and innovation since 1904. The Group offers solutions and services to help people connect and communicate with the world around them. For more than a century, the Demant Group has played a vital part in developing innovative technologies and gathering know-how to help improve people’s hearing and health. In every aspect, from providing hearing care to delivering hearing aids and diagnostic equipment and services to hearing care professionals and users all over the world, Demant is active and engaged.

The Demant Group operates in a global market with subsidiaries in more than 30 countries, employs more than 21,000 employees and generates annual revenue of more than DKK 22 billion. Our products are sold in more than 130 countries where we create life-changing differences through hearing health.

Listed on Nasdaq Copenhagen stock exchange as a blue chip stock, Demant is the parent company behind world-renowned and commercially successful brands as Oticon, Bernafon, Sonic, Philips Hearing Solutions, Audika, MAICO, Interacoustics, Amplivox, Grason-Stadler, MedRx and Audioscan. William Demant Foundation holds the majority of shares in Demant A/S, which is listed on Nasdaq Copenhagen and among the 25 most traded stocks.

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