Director of Operations
Top Benefits
About the role
Cryopak Digital is a leading provider of innovative solutions in Real Time Temperature Monitoring and (geo) Tracking technologies for the Pharmaceutical and Food logistics industry. We are dedicated to enhancing customer satisfaction and driving growth through advanced product development.
We are seeking a highly skilled and motivated Director of Operations to oversee the daily operations, technical team, and project management within our CVT division. This leadership role will focus on supporting our existing product line, developing future products, and collaborating closely with our Sales and Instrumentation departments to align with customer needs and market trends
Key Responsibilities:
- Manage daily project operations and prioritize Hardware and Software Support, R&D projects.
- Establish and maintain technical documentation for all projects and manage project backlog.
- Collaborate with Sales and Instrumentation departments to understand customer needs and market direction.
- Develop a vision and product roadmap for future hardware and software products.
- Provide leadership and architecture for coding design.
- Serve as the primary liaison to upper management and Marketing for technical projects and product launches.
- Manage incoming technical support issues and assign them to appropriate team members.
- Oversee profit and loss (P&L) by managing direct and indirect labor costs.
- Develop and improve product development efficiency.
- Analyze market trends in Real Time Temperature Monitoring and (geo) Tracking to position technology for growth.
- Identify relevant trade shows, represent the company at events, and foster customer relationships.
- Research and integrate AI-driven innovations into product development, process optimization, and market analysis to enhance both short-term efficiencies and long-term strategic growth.
- Leverage AI technologies to improve hardware and software solutions, automate workflows, and enhance decision-making in product development and customer engagement.
Qualifications:
- Electrical or Software Engineering degree.
- At least 7 years of relevant work experience, including a minimum of 3 years in a management role.
- Fully bilingual in French and English, with excellent written and oral communication skills. (English is required since this position will have direct reports in Roanoke Virginia, daily meetings)
- Advanced knowledge of Hardware and Web technologies.
- Proven ability to work in a fast-paced and agile environment.
- Strong teambuilding and people management skills.
- Expertise in project management
- In-depth knowledge of Health Canada guidelines and regulations pertaining to medical devices, facilitating successful product development and market entry.
- Proven experience in the development and management of electronic medical devices and instruments, ensuring compliance with industry standards.
Why Join Us?
- Be part of a dynamic and innovative team.
- Opportunity to lead impactful projects and initiatives.
- Competitive salary and benefits package.
- A culture that promotes teamwork, excellence, and personal growth.
Cryopak Digital is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
About Cryopak Digital (Cryopak Verification Technologies-CVT)
The Cryopak Digital business unit is committed to the design and manufacturing of the most technically advanced, reliable, self-powered data loggers in the world. We employ the latest technology as it becomes available, and have a strong track record for introducing new products to meet customer needs. We pride ourselves on being a market-driven company providing a high level of service to both distributors and customers alike.
Dedicated to providing quality management solutions that offer an extensive range of temperature and humidity monitoring devices, Cryopak data loggers are principally used for cold chain management solutions to ensure that food, medical and pharmaceutical products are stored and transported in their required temperature conditions. Our devices are also extensively used for environmental and heating/ventilation monitoring for building management, plus energy-saving applications.
Director of Operations
Top Benefits
About the role
Cryopak Digital is a leading provider of innovative solutions in Real Time Temperature Monitoring and (geo) Tracking technologies for the Pharmaceutical and Food logistics industry. We are dedicated to enhancing customer satisfaction and driving growth through advanced product development.
We are seeking a highly skilled and motivated Director of Operations to oversee the daily operations, technical team, and project management within our CVT division. This leadership role will focus on supporting our existing product line, developing future products, and collaborating closely with our Sales and Instrumentation departments to align with customer needs and market trends
Key Responsibilities:
- Manage daily project operations and prioritize Hardware and Software Support, R&D projects.
- Establish and maintain technical documentation for all projects and manage project backlog.
- Collaborate with Sales and Instrumentation departments to understand customer needs and market direction.
- Develop a vision and product roadmap for future hardware and software products.
- Provide leadership and architecture for coding design.
- Serve as the primary liaison to upper management and Marketing for technical projects and product launches.
- Manage incoming technical support issues and assign them to appropriate team members.
- Oversee profit and loss (P&L) by managing direct and indirect labor costs.
- Develop and improve product development efficiency.
- Analyze market trends in Real Time Temperature Monitoring and (geo) Tracking to position technology for growth.
- Identify relevant trade shows, represent the company at events, and foster customer relationships.
- Research and integrate AI-driven innovations into product development, process optimization, and market analysis to enhance both short-term efficiencies and long-term strategic growth.
- Leverage AI technologies to improve hardware and software solutions, automate workflows, and enhance decision-making in product development and customer engagement.
Qualifications:
- Electrical or Software Engineering degree.
- At least 7 years of relevant work experience, including a minimum of 3 years in a management role.
- Fully bilingual in French and English, with excellent written and oral communication skills. (English is required since this position will have direct reports in Roanoke Virginia, daily meetings)
- Advanced knowledge of Hardware and Web technologies.
- Proven ability to work in a fast-paced and agile environment.
- Strong teambuilding and people management skills.
- Expertise in project management
- In-depth knowledge of Health Canada guidelines and regulations pertaining to medical devices, facilitating successful product development and market entry.
- Proven experience in the development and management of electronic medical devices and instruments, ensuring compliance with industry standards.
Why Join Us?
- Be part of a dynamic and innovative team.
- Opportunity to lead impactful projects and initiatives.
- Competitive salary and benefits package.
- A culture that promotes teamwork, excellence, and personal growth.
Cryopak Digital is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
About Cryopak Digital (Cryopak Verification Technologies-CVT)
The Cryopak Digital business unit is committed to the design and manufacturing of the most technically advanced, reliable, self-powered data loggers in the world. We employ the latest technology as it becomes available, and have a strong track record for introducing new products to meet customer needs. We pride ourselves on being a market-driven company providing a high level of service to both distributors and customers alike.
Dedicated to providing quality management solutions that offer an extensive range of temperature and humidity monitoring devices, Cryopak data loggers are principally used for cold chain management solutions to ensure that food, medical and pharmaceutical products are stored and transported in their required temperature conditions. Our devices are also extensively used for environmental and heating/ventilation monitoring for building management, plus energy-saving applications.