6 month contract + extensions Hybrid 2x per week in Toronto Pay: $105/hr incorp Must Haves: 6–10+ years of experience managing large, complex technology or digital programs Strong experience driving end-to-end program delivery across multiple workstreams Proven ability to manage risks, issues, dependencies, and milestones within complex environments Experience managing program financials, including forecasting, budgeting, and change control Strong stakeholder management skills with the ability to communicate effectively with senior leaders and executives Experience coordinating cross-functional teams, including business, technology, and external vendors

Nice to Haves: Experience with Contact Centre or CCaaS transformations (e.g., Amazon Connect or other cloud contact center platforms) Experience working on large-scale cloud or digital transformation initiatives Strong vendor management experience within enterprise environments

Job Description: Insight Global is hiring for a Program Manager to lead the end-to-end delivery of a complex, multi-workstream technology program. This role is responsible for driving execution across cross-functional teams, ensuring alignment between business, technology, and vendor stakeholders. The Program Manager will oversee program planning, governance, and executive reporting, while actively managing risks, issues, dependencies, and key milestones. This individual will also be responsible for managing program financials, including forecasting and change control, and will play a critical role in communicating progress and updates to senior leadership. The ideal candidate is proactive, highly organized, and comfortable operating in fast-paced environments with minimal oversight.

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