Req ID: 26936

Vacancy Type: Temporary

Number of Positions: 2

Closing Date: 08/29/2025

Job Summary Under the direction of the Supervisor, City Wide Programs, support the creation, staffing and maintenance of city-wide programs including skating and drop-in programming to service the diverse needs of the community.

Duties and Responsibilities

• Working with a team, plan, develop and implement various programs, (i.e. “learn to” skating programs, preschool programs, youth programs, older adult programs, drop-in programs etc.).
• Provide customer service, resolving issues, and communicating new programs/ changes/cancellations.
• Functional guidance of part-time staff and volunteers, coordinating staff and volunteer orientation, preparing materials for all programs and staff training, etc.
• Take part in budget forecast/management functions, invoice payment, etc.
• Risk management and facility operations, working closely with facility operations staff to minimize risk.
• Incorporate and model the HIGH FIVE Principles of Healthy Child Development in program delivery where appropriate and support the completion of Quest 2 program assessments.
• Comply with relevant City policies.
• Provide ad hoc assistance on projects/initiatives within the unit/team.
• Functional guidance of part-time instructors/youth leaders, etc.
• Provide resolution to any customer complaints and concerns effectively and timely.
• Ensure safety standards are maintained at all times.

Skills And Qualifications

• Post-Secondary Degree or Diploma in Recreation or related field
• Minimum of 3 years’ related experience or equivalent combination of education and related experience.
• Formal training in Skating disciplines including Junior Bronze Skills as recognized by Skate Canada (or equivalent) is an asset
• First-Aid, CPR, appropriate sports certifications.
• HIGH FIVE ® Principles of Healthy Child Development.
• Microsoft Office software and appropriate City software.
• May require some light lifting of supplies/materials. Occasional fill in instruction of skating, sports and drop-in classes and camps.
• Attention to detail in emergency situations.
• Primarily office or sports location indoors or outdoors with weather conditions, slippery floors, arena locations.

Hourly Rate/Salary: $37.96 - $50.61

Hours of Work: 35 hours per week

Work Location: Living Arts Centre

Department/Division/Section: CMS/Community Services Dept , CMS/Recreation & Culture Division , Program Delivery

Non-Union/Union: Non Union

We thank all who apply, however, only those candidates selected for an interview will be contacted. You can also check your application status in your candidate profile online.

All personal information is collected under the authority of the Municipal Act.

Equity, Diversity and Inclusion The City of Mississauga is committed to creating a respectful and supportive workplace that fosters a culture of equity, diversity and inclusion which broadly reflects the communities and residents we serve. Throughout the employee life cycle, the City is working to include an EDI lens to attract, retain and support the growth of diverse talent.

Learn more about the City’s commitment to Equity, Diversity and Inclusion .

Accommodations The City of Mississauga is an Equal Opportunity Employer and is committed to removing barriers in our selection process for people with visible and invisible disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the City of Mississauga will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities.

If selected to participate in the recruitment, selection and/or assessment process, please complete the following Accommodation Request Form and have it emailed to recruitment.accommodation@mississauga.ca citing the Job ID and Job Title. This will inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.