Salesforce Sales Cloud Business Analyst
About the role
Pay Range: CAD 60-65/hr
We are seeking a Tech-Savvy Business Analyst / Project Manager with approximately 5 years of hands-on experience leading Sales initiatives and related Systems implementation. The ideal candidate excels at translating business needs into practical technology solutions, with a strong focus on delivering scalable, user-centric systems and tools that boost sales performance and operational efficiency.
Core Skills and Experience
Communication and Presentation:
- Excellent verbal and written communication skills
- Able to convey complex ideas clearly to both technical and non-technical audiences
- Comfortable presenting to stakeholders at all levels Business Analysis Expertise: Demonstrated ability to lead business-critical initiatives from discovery through delivery Skilled in conducting thorough business analysis and driving collaborative decision-making Proven track record of ensuring timely delivery of business value in fast-paced environments Cross-Functional Partnership: Acted as a key business partner, actively leading across all phases of the project lifecycle, including:
- Requirements elicitation and documentation
- Business requirement analysis and validation
- Stakeholder feedback sessions
- Impact analysis and risk identification
- UAT coordination and execution
- Sprint demos and agile ceremonies
- Change readiness, training, and go-live support
- Troubleshooting user-reported issues with minimal disruption and long-term fixes in mind Stakeholder management
- Successfully partnered with diverse stakeholder groups
- Strong ability to secure alignment and manage expectations throughout the project lifecycle Process Mapping, Optimization and Problem Solving
- Skilled in mapping and analyzing “as-is” and “to-be” business processes
- Able to distinguish between core business needs, stakeholder desires, and system constraints
- Analytical thinker with a knack for identifying root causes and driving long-term, data-driven solutions
- Focused on uncovering and addressing systemic process inefficiencies, not just symptoms Additional
- Willingness to take on additional tasks or responsibilities as assigned by the Apple Manager or team lead
- Demonstrates flexibility, ownership, and a proactive approach to problem-solving and delivery
- Salesforce Experience (Preferred): Familiarity with Sales Cloud, Experience Cloud, and dashboard configuration
- Experience using Miro, Box, and similar tools for collaboration and process mapping
Not the right fit? Search for Salesforce Sales Cloud Business Analyst jobs in Toronto, Ontario, Canada
About LanceSoft, Inc.
Established in 2000, LanceSoft is a pioneer in delivering top-notch Global Workforce Solutions and IT Services to a diverse clientele. As a Certified MBE and Woman-Owned organization, we pride ourselves on fostering global cross-cultural connections that advance both the careers of our employees and the success of our clients' businesses.
At LanceSoft, our mission is clear: to leverage our global network to seamlessly connect businesses with the right talent and individuals with the right opportunities, all without bias. We believe in providing Global Workforce Solutions with a personalized, human touch.
Our comprehensive range of services spans various domains, encompassing temporary and permanent staffing, Statement of Work (SOW) arrangements, payrolling, Recruitment Process Outsourcing (RPO), application design and development, program/project management, and engineering solutions.
Currently, our team of over 5,000 professionals caters to 110+ enterprise clients worldwide, including Fortune companies. Our client base represents a diverse spectrum of industries, including Banking & Financial Services, Semiconductor/VLSI, Technology, Healthcare & Life Sciences, Government, Telecom & Media, Retail & Distribution, Oil & Gas, and Energy & Utilities.
Headquartered in Herndon, VA, LanceSoft operates 32+ regional offices across the North America, Europe, Asia, and Australia. We also have nine delivery centers strategically located in India in Bangalore, Indore, Noida, Baroda, Hyderabad, Bhubaneshwar, Dehradun, Goa, and Aligarh to further enhance our client service capabilities.
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Salesforce Sales Cloud Business Analyst
About the role
Pay Range: CAD 60-65/hr
We are seeking a Tech-Savvy Business Analyst / Project Manager with approximately 5 years of hands-on experience leading Sales initiatives and related Systems implementation. The ideal candidate excels at translating business needs into practical technology solutions, with a strong focus on delivering scalable, user-centric systems and tools that boost sales performance and operational efficiency.
Core Skills and Experience
Communication and Presentation:
- Excellent verbal and written communication skills
- Able to convey complex ideas clearly to both technical and non-technical audiences
- Comfortable presenting to stakeholders at all levels Business Analysis Expertise: Demonstrated ability to lead business-critical initiatives from discovery through delivery Skilled in conducting thorough business analysis and driving collaborative decision-making Proven track record of ensuring timely delivery of business value in fast-paced environments Cross-Functional Partnership: Acted as a key business partner, actively leading across all phases of the project lifecycle, including:
- Requirements elicitation and documentation
- Business requirement analysis and validation
- Stakeholder feedback sessions
- Impact analysis and risk identification
- UAT coordination and execution
- Sprint demos and agile ceremonies
- Change readiness, training, and go-live support
- Troubleshooting user-reported issues with minimal disruption and long-term fixes in mind Stakeholder management
- Successfully partnered with diverse stakeholder groups
- Strong ability to secure alignment and manage expectations throughout the project lifecycle Process Mapping, Optimization and Problem Solving
- Skilled in mapping and analyzing “as-is” and “to-be” business processes
- Able to distinguish between core business needs, stakeholder desires, and system constraints
- Analytical thinker with a knack for identifying root causes and driving long-term, data-driven solutions
- Focused on uncovering and addressing systemic process inefficiencies, not just symptoms Additional
- Willingness to take on additional tasks or responsibilities as assigned by the Apple Manager or team lead
- Demonstrates flexibility, ownership, and a proactive approach to problem-solving and delivery
- Salesforce Experience (Preferred): Familiarity with Sales Cloud, Experience Cloud, and dashboard configuration
- Experience using Miro, Box, and similar tools for collaboration and process mapping
Not the right fit? Search for Salesforce Sales Cloud Business Analyst jobs in Toronto, Ontario, Canada
About LanceSoft, Inc.
Established in 2000, LanceSoft is a pioneer in delivering top-notch Global Workforce Solutions and IT Services to a diverse clientele. As a Certified MBE and Woman-Owned organization, we pride ourselves on fostering global cross-cultural connections that advance both the careers of our employees and the success of our clients' businesses.
At LanceSoft, our mission is clear: to leverage our global network to seamlessly connect businesses with the right talent and individuals with the right opportunities, all without bias. We believe in providing Global Workforce Solutions with a personalized, human touch.
Our comprehensive range of services spans various domains, encompassing temporary and permanent staffing, Statement of Work (SOW) arrangements, payrolling, Recruitment Process Outsourcing (RPO), application design and development, program/project management, and engineering solutions.
Currently, our team of over 5,000 professionals caters to 110+ enterprise clients worldwide, including Fortune companies. Our client base represents a diverse spectrum of industries, including Banking & Financial Services, Semiconductor/VLSI, Technology, Healthcare & Life Sciences, Government, Telecom & Media, Retail & Distribution, Oil & Gas, and Energy & Utilities.
Headquartered in Herndon, VA, LanceSoft operates 32+ regional offices across the North America, Europe, Asia, and Australia. We also have nine delivery centers strategically located in India in Bangalore, Indore, Noida, Baroda, Hyderabad, Bhubaneshwar, Dehradun, Goa, and Aligarh to further enhance our client service capabilities.