Innovation & Transformation Program Manager
About the role
Req ID: 368926
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Innovation Transformation Program Manager to join our team in Burnaby, British Columbia (CA-BC), Canada (CA).
NTT DATA is seeking a Delivery Project / Program Manager to lead the Innovation Transformation (IT) program for a specific client. This role is fully dedicated to the delivery of the IT program, with end-to-end accountability for governance, execution, and outcomes across all program workstreams.
This client operates in a highly regulated, mission-critical healthcare environment where continuity of service, compliance, and workforce stability are essential to safety and public trust. This requires a delivery partner that can ensure reliable, compliant, and cost-effective workforce delivery across complex, multi-year IT and digital health engagements.
NTT DATA supports this customer by providing end-to-end delivery governance, workforce planning, and operational oversight, ensuring the right skills are available at the right time while meeting contractual, financial, and public-sector accountability requirements.
This requires a dedicated delivery leader to execute the Innovation Transformation (IT) program exclusively, ensuring high-quality outcomes aligned to enterprise transformation priorities.
Responsibilities:
Program Leadership (IT Program – Dedicated)
- Full accountability for oversight of the IT program
- Lead all program workstreams and projects
- Define scope, timelines, and deliverables
- Maintain integrated delivery plans
- Ensure delivery on time, budget, and quality
Delivery Governance Execution
- Establish governance and reporting structures
- Act as primary escalation point
- Drive risk and issue management
Resource Workforce Management
- Lead resource planning and forecasting
- Manage cross-functional teams (50+ resources)
- Ensure workforce readiness
Financial Operational Management
- Own financial performance and forecasting
- Monitor Performance Standards and delivery performance
- Drive continuous improvement
Stakeholder Client Management
- Build executive relationships
- Act as trusted advisor
- Lead governance forums
Compliance Quality Assurance
- Ensure regulatory compliance
- Maintain audit standards
- Drive quality assurance
Requirements:
- 10+ years in IT/professional services delivery
- 5+ years in senior delivery leadership
- Experience managing large teams (50+)
- Strong financial and stakeholder management
- Public sector/healthcare experience preferred
About NTT DATA
NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in RD.
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
Not the right fit? Search for Innovation & Transformation Program Manager jobs in Burnaby, BC
About NTT Global Data Centers Americas, Inc.
NTT Ltd. is a leading, global technology services company. We're here to enable the connected future. We come together to make the world a better place, and every day we use the power of technology to make it happen. We employ curious people who are ready to change the world. Through the work we do with our clients and in our communities, we find ways that technology can make a positive impact. We call it technology for good. That's our focus and it extends well beyond the bottom line. We believe in using technology for good. This means helping organizations and society transform and move into the future with a partner they can trust. At the heart of our business are relationships built on loyalty, commitment and a shared belief in what's possible when we work together: a better world for us all to live in. Working with organizations around the world, we achieve business outcomes through intelligent technology solutions.
For us, intelligent means data driven, connected, digital and secure. Through our full range of unparalleled capabilities, we empower people, strategy, operations and technology, while our platforms provide a single view across hybrid environments. This gives our clients better insight to make the right decisions at the right time and achieve their business modernization and transformation goals. A new idea becomes a great idea when it helps to make the world a better place. We're constantly innovating. It is, and always has been, the essence of what sets us apart. We harness the collective effort of our people, together with external innovators and innovations, to drive excellence through the technologies we integrate and the services we deliver. Technology enables connection. And connections create understanding. The result is connected cities, factories, healthcare, agriculture, conservation, and even connected sport. Together we enable the connected future. Everything is iNTTerconnected.
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Innovation & Transformation Program Manager
About the role
Req ID: 368926
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Innovation Transformation Program Manager to join our team in Burnaby, British Columbia (CA-BC), Canada (CA).
NTT DATA is seeking a Delivery Project / Program Manager to lead the Innovation Transformation (IT) program for a specific client. This role is fully dedicated to the delivery of the IT program, with end-to-end accountability for governance, execution, and outcomes across all program workstreams.
This client operates in a highly regulated, mission-critical healthcare environment where continuity of service, compliance, and workforce stability are essential to safety and public trust. This requires a delivery partner that can ensure reliable, compliant, and cost-effective workforce delivery across complex, multi-year IT and digital health engagements.
NTT DATA supports this customer by providing end-to-end delivery governance, workforce planning, and operational oversight, ensuring the right skills are available at the right time while meeting contractual, financial, and public-sector accountability requirements.
This requires a dedicated delivery leader to execute the Innovation Transformation (IT) program exclusively, ensuring high-quality outcomes aligned to enterprise transformation priorities.
Responsibilities:
Program Leadership (IT Program – Dedicated)
- Full accountability for oversight of the IT program
- Lead all program workstreams and projects
- Define scope, timelines, and deliverables
- Maintain integrated delivery plans
- Ensure delivery on time, budget, and quality
Delivery Governance Execution
- Establish governance and reporting structures
- Act as primary escalation point
- Drive risk and issue management
Resource Workforce Management
- Lead resource planning and forecasting
- Manage cross-functional teams (50+ resources)
- Ensure workforce readiness
Financial Operational Management
- Own financial performance and forecasting
- Monitor Performance Standards and delivery performance
- Drive continuous improvement
Stakeholder Client Management
- Build executive relationships
- Act as trusted advisor
- Lead governance forums
Compliance Quality Assurance
- Ensure regulatory compliance
- Maintain audit standards
- Drive quality assurance
Requirements:
- 10+ years in IT/professional services delivery
- 5+ years in senior delivery leadership
- Experience managing large teams (50+)
- Strong financial and stakeholder management
- Public sector/healthcare experience preferred
About NTT DATA
NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in RD.
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
Not the right fit? Search for Innovation & Transformation Program Manager jobs in Burnaby, BC
About NTT Global Data Centers Americas, Inc.
NTT Ltd. is a leading, global technology services company. We're here to enable the connected future. We come together to make the world a better place, and every day we use the power of technology to make it happen. We employ curious people who are ready to change the world. Through the work we do with our clients and in our communities, we find ways that technology can make a positive impact. We call it technology for good. That's our focus and it extends well beyond the bottom line. We believe in using technology for good. This means helping organizations and society transform and move into the future with a partner they can trust. At the heart of our business are relationships built on loyalty, commitment and a shared belief in what's possible when we work together: a better world for us all to live in. Working with organizations around the world, we achieve business outcomes through intelligent technology solutions.
For us, intelligent means data driven, connected, digital and secure. Through our full range of unparalleled capabilities, we empower people, strategy, operations and technology, while our platforms provide a single view across hybrid environments. This gives our clients better insight to make the right decisions at the right time and achieve their business modernization and transformation goals. A new idea becomes a great idea when it helps to make the world a better place. We're constantly innovating. It is, and always has been, the essence of what sets us apart. We harness the collective effort of our people, together with external innovators and innovations, to drive excellence through the technologies we integrate and the services we deliver. Technology enables connection. And connections create understanding. The result is connected cities, factories, healthcare, agriculture, conservation, and even connected sport. Together we enable the connected future. Everything is iNTTerconnected.