NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The Role The purpose of this role is to support clinical care by providing a comprehensive and timely outpatient and inpatient transcription service to Clinicians and other clinical staff. Make a real difference for people living with chronic pain across Greater Glasgow & Clyde. Join a supportive admin team working with Medics, Psychologists, Nurses and AHPs. You’ll be based in the Pain Office alongside three secretaries, with other South team members in adjacent offices.

This role does not meet the eligibility criteria for a Skilled Worker visa or a Heath and Care Worker visa. NHS Greater Glasgow and Clyde (NHSGGC) is unable to provide candidates or employees with a Certificate of Sponsorship (CoS).

Duration, Location, and Working Pattern: This post is based in The New Victoria Hospital.

The shift pattern for this post is: 08:00 - 16:00 (three days of the week).

Please note the salary is Pro Rata for part time hours.

Key Responsibilities The following sets out the core responsibilities of the Audio Typist. The frequency and extent to which the post holder carries out all duties may vary from speciality to specialty:

• Transcription of dictation received from outpatient clinics, letters , medical and reports for external agencies (e.g Department for Work and Pensions), discharge summaries
• Data entry onto clinical systems to support patient follow up requirements
• Filing clinic letter via Winscribe into Clinical Portal (for EPR)
• Ensure compliance with quality standards and timescales for typing turnaround o Provide telephone cover within department
• Scanning documents onto Clinical Portal
• Processing of SCI Gateway referrals
• Printing of all typed letters o Shared responsibility for Health & Safety within the office area.
• Participate in Personal Development Planning & Review
• Comply with the requirements of the General Data Protection Regulations (GDPR), Access to Health Records Act, Freedom of Information Act and legislation issued in relation to confidential data e.g. Caldicott
• Undertake Statutory & Mandatory training as required
• Promote and display NHS Scotland core values of care and compassion, dignity and respect, openness, honesty and responsibility and quality and teamwork in the discharge of duties
• Be a role model for NHSGGC organisational values, demonstrating professionalism and a behavioural approach which promotes the principles of dignity and respect for all

Knowledge, training, qualifications and/or experience required to do the job:

• Excellent organisational & communication skills
• Advanced keyboard skills and accurate transcription speeds
• Proficient use of computer systems
• Be able to prioritise own workload
• Excellent interpersonal skills with the ability to demonstrate an all-round professional manner, especially when under pressure with deadlines and conflicting interests
• Ability to work independently or as part of a team
• Proficient in English
• Medical terminology
• Ability to fulfil criteria as outlined in the job description

What We Offer We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:

• A minimum of 27 days annual leave, increasing with length of service, plus public holidays
• Membership of the NHS Pension Scheme, including life insurance benefits
• Development opportunities including study bursaries, e-learning and classroom-based courses
• Enhanced pay for working public holidays
• NHS discounts on a wide range of goods and services
• Confidential employee support and assistance, including counselling and psychological therapies

Interested? If you would like to find out more, we would love to hear from you.

For An Informal Discussion, Please Contact Admin/Waiting List Manager, Angela Campbell, angela.campbell9@nhs.scot, 07814313442

Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates This post may close early to the volume of response. Please submit your application form as soon as possible. Due to the volume of applications that we receive, we will not be able to provide shortlisting feedback.

From 1 April 2026, the Agenda for Change full-time working week will reduce from 37 hours to 36 hours. Part-time working hours will be reduced on a pro-rata basis. A corresponding increase in the hourly rate will apply, ensuring that overall pay remains unchanged. NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various” , we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community . We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.

Candidates must provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI) , automated tools or other third-party assistance to generate, draft or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the recruitment process.

For application portal or log-in issues, please contact the Jobtrain Support Hub in the first instance.