Pay rate range - $48/hr. to $51/hr. Hybrid model with office flexibility across our offices in downtown Toronto, Scarborough, or our Barrie office. - 2 DAYS ON SITE [FOR THE MON-FRI] could be main office or another downtown location Shift hours: 10:30AM EST – 8:20PM EST

Shifts: This role follows a compressed work schedule of 4 days per week, with 10-hour shifts. This includes weekends and Statutory holidays unless vacation time is booked.. Shift assignments will be either Sunday–Wednesday or Wednesday–Saturday, based on business needs and determined by the leadership team.

Threat Response Operations Team Join a highly regarded Incident Response team responsible for protecting CLIENT against evolving cyber threats. As an Incident Response Specialist, you'll investigate and respond to complex Level 2 cybersecurity incidents while working alongside experienced professionals across Threat Intelligence, Detection, Incident Management, and GSOC teams. In this role, you'll investigate escalated cyber incidents, produce high-quality incident documentation, collaborate across security teams, and contribute to operational readiness and continuous improvement efforts.

This is an excellent opportunity for cybersecurity professionals looking to deepen their expertise in incident response, and enterprise threat operations within a collaborative and high-impact environment.

KEY Technical Skills: Security Operations / Incident Response experience —3–4 years. Breach-class incident response investigation —3–4 years. Digital forensics / forensic analysis —2–3 years. Incident response using EDR tooling (endpoint detection monitoring tools)—3–4 years. Developing and accessing operational process documentation —3–4 years Live response analysis and development of host activity timelines —3–4 years. Incident response reporting —2–3 years.

Core Responsibilities: Monitors, restores service, changes, supports and handles day-to-day activities 7/24/365 required to run the mission critical Information Security systems for CLIENT. Provides responsive customer service in support of cyber security. Monitors & maintains security tools and applications. Collaborates with internal and external stakeholders in order to deliver on business objectives and to support operational activities for Information Security. Identifies opportunities to strengthen the capability of the Information Security organization at CLIENT, such as sharing expertise to promote technical development and mentoring employees. Recommends approaches or changes to streamline and integrates security processes and systems in the organization, while considering Information Security methodology to improve overall efficiency.

Additional Information: Builds effective relationships with internal/external stakeholders. Anticipates and reduces complexity for others. Provides input into the planning and implementation of operational programs. Develops and documents procedures and processes, conforming to the industry best practices and Bank's security regulations, policies and standards. Assists in the preparation of end user materials. Gathers and documents requirements for use in various audits, reports, & projects. Creates activity reports for security tools and applications. Develops an understanding of organizational interactions and complexity to engage with the appropriate matrix areas. Actions service requests, transactions, queries etc. within relevant service level agreements. Coordinates and facilitates incident management activities. Includes deploying changes to the production environment and engaging 2rd party providers contracted to the Bank during an incident. Provides technical Information Security subject matter expertise. Stays abreast of industry technical and business trends through participation in professional associations, practice communities and individual learning. Ensures consistent, high-quality practices/work and the achievement of business result in alignment with business/group strategies and with productivity goals. Focus is primarily on business/group within CLIENT; may have broader, enterprise-wide focus. Exercises judgment to identify, diagnose, and solve problems within given rules. Works independently on a range of complex tasks, which may include unique situations. Broader work or accountabilities may be assigned as needed. Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.