Who you are

• 10+ years of communications experience with 5+ years in leadership positions at consumer-facing tech companies with large user bases. You understand what it's like to communicate on behalf of a product that millions of people use daily
• You have expert level skills around the full communications playbook (earned media, social, owned content, partnerships, executive visibility, community) and you understand how these channels and tactics work together as one integrated system. You've defined a communications strategy tied to business outcomes and led its execution across multiple channels simultaneously, not just managed one channel well
• You operate with a high degree of independence. You're comfortable owning strategy, proactively connecting communications work to company objectives, and navigating ambiguity in a fast-moving competitive environment where timing matters
• Excellent written communication skills. You write clearly, precisely, and persuasively
• Deep social and digital fluency. You understand the mechanics of how things spread, what drives word of mouth, and how to think social-first
• Experience translating technical products into compelling mainstream narratives. You think audience-first: what does this mean for real people, not just the industry? You're comfortable communicating about complex technology in ways that resonate with everyday consumers, privacy-conscious users, and advocates alike
• A sharp instinct for cultural relevance. You know how to insert a brand into the conversations people are already having in ways that feel authentic, not forced, and generate organic attention
• Experience building and mobilizing communities of advocates. You know how to turn users into an active force that extends the brand's reach
• Experience positioning a CEO or senior leader as a thought leader through podcasts, speaking engagements, op-eds, and media appearances
• Strong press instincts, narrative development skills, and experience
• Highly organized with a track record of managing complex plans, keeping multiple workstreams on track, and holding yourself and others accountable to deadlines
• Fluency in defining meaningful KPIs (share of voice, sentiment, engagement, attribution etc) and building reporting that demonstrates impact

What the job involves

• Working on the Marketing & Communications team, you'll own DuckDuckGo's external communications strategy
• You'll define what DuckDuckGo says, where we say it, and why it matters, developing an integrated strategy that ties earned media, social, owned content, partnerships, community engagement, and executive visibility together into a unified program that directly advances DuckDuckGo's business goals
• You'll identify the highest-impact opportunities, sequence them against business priorities, and adapt the plan as the landscape shifts
• As leadership on the Marketing & Communications team you will also drive cross-functional coordination with product, engineering, marketing, policy, and corporate leadership on messaging, timing, and amplification
• You'll advise tactical projects, clear bottlenecks, and ensure the communications function runs with high throughput and consistent quality. Over time, you'll evolve the processes, playbooks, and templates that make the team more efficient and repeatable
• Identifying and developing the stories we should be telling to reach our business goals, and finding the right channels, audiences, and moments to tell them
• Concepting, planning, and executing tentpole communications campaigns from idea through execution and measurement
• Planning and running sustained communications campaigns that drive capture greater share of voice, drive cultural relevancy for the brand and increase “top of mind” metrics
• Going from like to love: what can casual users learn about us to deepen their affinity for DuckDuckGo and become public advocates
• Please note that:
• You’ll be required to attend meetings on camera via video conferencing
• Expect to travel at least two times a year: once for our all-hands meetup and again for a team retreat (each around 4-5 days). While extenuating circumstances may impact attendance, everyone is strongly encouraged to attend
• While we offer a flexible work arrangement with no core hours, expect an average full-time commitment of 40 hours per week
• A successful candidate must pass a background check as a condition of joining the team
• By applying for this role, you confirm that all information submitted is accurate and complete. You further acknowledge that providing false or fraudulent information during the application process is cause for denial of an offer, revocation of any existing offer, or other adverse action, up to and including termination after the start of your commencement of work

Benefits

• Remote First, Always: We've always been a fully distributed company with team members all over the world. We trust you to get your work done wherever, whenever
• Flexible Time Off: We trust you to use good judgment to take time off as needed so that you can be your best at work. Our CEO sets a good example by taking regular vacations and encouraging the rest of the team to do the same
• Office Setup: To help you get your office set up, we reimburse up to $1,250 USD to cover the purchase of office productivity items, such as desk, chair, computer monitors, keyboards, etc
• Co-working: Should you prefer to work from a co-working space, we reimburse the cost up to $500 USD per month
• Wellness Stipend: To promote your physical and mental health, we offer a Wellness Stipend of up to $1,000 USD per year
• Learning Stipend: To promote your professional development and reinforce our culture of self-directed learning and skill-building, we offer a Learning Stipend of up to $1,250 USD per year
• Charitable Donation Matching: We match on qualified charitable donations of up to $1,000 per year
• Assistance Program: We offer counseling services provided through Workplace Options to help you and your family manage life-stressors
• Company Events: We have annual company retreats, team meetups, and optional “work-ations” where you work with colleagues in various destinations around the world. Every quarter we hold 3-day long Hack Days, during which we work on whatever we want
• Healthcare - Medical, Dental, Vision (US Only)