Job ID

76096

Job Title

ADMIN ASST, ACADEMIC (III) (ENG-CIVIL)

Regular/Temporary

Regular

Location

Central Campus

Open Date

2026/05/08

Job Type

Continuing

Close Date

2026/05/14

Employee Group

Unifor Unit 1, Staff

Favorite Job

Department

Civil Engineering

Full/Part Time

Full-Time

Salary Grade/Band

Grade 6

Salary Range

$26.99 - $38.03 (hourly)

Job Code

JD0677

Existing Vacancy

Yes - Newly Created Position

Target Number of Openings

1

Hours per Week

35

Posting Details

Schedule

Monday-Friday, 8:30am-4:30pm, 35 hours / week

Education Level

2-year Community College diploma in Office Administration or related field of study

Career Level

Requires 3 years of relevant experience

Anticipated Start Date

June 1, 2026

Job Description

Administrative Assistant, Academic (III)
(JD0677)

Engineering a Brighter Future
https://www.eng.mcmaster.ca/about-us/strategic-plan/

About the Faculty

Ranked among the top engineering schools in Canada and worldwide, the Faculty of Engineering. has a reputation for innovative programs, cutting-edge research, leading faculty, and aspiring students. Engineering faculty, staff and students at McMaster pursue research and learning in more than 22 research centres, institutes and networks whose interdisciplinary pursuits cross-departmental and faculty boundaries. Outside the University, we regularly collaborate on research projects with partners in universities, the government and more than 100 companies in Canada and abroad.

About the Department

The Department of Civil Engineering at McMaster University has a reputation for innovative programs, cutting-edge research, leading faculty, and aspiring students. The Department is a dynamic, fast paced, and evolving environment and is looking for a candidate who is enthusiastic, engaging, and excited about change.

About the Position

We are welcoming applications for the position of Administrative Assistant, Academic (III) within the Department of Civil Engineering.

This position supports the graduate programs of the Department of Civil Engineering, as well as providing administrative services to the Department's faculty, students, Chair, and Manager. Major responsibilities include: managing the graduate admissions process; managing curriculum updates and course scheduling; managing various scholarship application and allocation processes; supporting applicants through the admissions process, new students with the registration and orientation process, and current students with administrative processes throughout their program of study; assisting with departmental review processes; website, and social media presence; coordinating and/or assisting with special events including recruiting activities, student events, and departmental seminars, and other various duties as assigned by the Manager.

The successful candidate will be expected to become the departmental expert in all things "Graduate," while also working as a key part of the Department's administrative team, providing back up and assistance to other team members as required.

Job Summary

Responsible for providing administrative support for an academic program or department. Plans and coordinates a variety of academic program or department events and activities and is also accountable for monitoring the graduate program budget and forecasting financial gains and shortfalls. Performs the duties of the position in accordance with established policies, procedures, and calendar of events. Responsible for ensuring adherence to quality standards and procedures for short-term staff.

Purpose & Key Functions

• Identify and analyze problems with the program and prepare recommendations for review and approval.
• Investigate questions and resolve problems concerning program, curricula, and admissions.
• Inform faculty of student eligibility for funding opportunities and discuss funding scenarios and scholarship options on a case-by-case basis.
• Advocate on behalf of students who require accommodations or non-standard arrangements with regards to funding and program requirements.
• Collect, analyze, assess, and summarize information relevant to the decision-making process and develop recommendations for final approval and implementation.
• Identify external funding opportunities and identify candidates in the program who meet the criteria for these competitions.
• Plan and coordinate a variety of events and activities such as seminars, workshops, and conferences.
• Create financial projections and make adjustments to the program budget throughout the fiscal year.
• Deliver a variety of academic program or department presentations.
• Review and process applications for internal and external scholarship competitions and program admission.
• Compile and distribute application and admission files for review by the Admissions Committee.
• Assess and summarize the qualifications of eligible applicants and ensure that all applications are complete.
• Provide updates to applicants about the status of their application.
• Coordinate and organize regularly recurring events such as registration, timetabling, room bookings, examinations, committee meetings, and course material requests.
• Monitor and review program registrations and liaise with other departments to process changes to student records and registration.
• Compile course information and update course calendar information.
• Apply standard mathematical skills such as calculations, formulas, and equations to perform routine calculations.
• Greet visitors, answer or redirect general inquiries in person, by telephone and via email and respond independently to inquiries that are specific in nature and require a thorough knowledge of established policies and procedures.
• Provide program and admissions information to potential applicants, students and faculty.
• Act as a liaison between students and the various individuals and offices within and external to the department.
• Inform faculty of established procedures for exam preparation and grade submissions. Ensure that proper procedures are followed, and deadlines are adhered to.
• Ensure that there are no conflicts with student timetables and work with the appropriate office to resolve course conflicts.
• Monitor student course registration and provide electronic permissions to allow students to enroll in limited enrolment courses.
• Monitor budgets and reconcile accounts. Complete financial forms such as travel expense reports, electronic cheque requisitions, purchase orders and journal entries.
• Gather and compile the paperwork required to facilitate hiring and payment processes.
• Input financial and employee information required to process pay.
• Write a variety of documents such as correspondence, reports, and meeting minutes.
• Format, word process, edit, and proofread a variety of documents and materials.
• Gather and compile data and documentation for a variety of reports, memos, and program activities.
• Gather, assemble, and distribute documentation required for registration, course material, grade appeals, reinstatements, course overload and prerequisite permissions, and transfer credits.
• Collect, verify, and input data into a variety of spreadsheets and databases.
• Update and maintain information and content on websites and social networks.
• Coordinate the calendar of supervisor and resolve scheduling conflicts.
• Schedule and coordinate meetings including room bookings, agendas, catering and travel arrangements.
• Monitor and order office supplies.
• Source and obtain pricing information for office supplies and equipment.
• Set up and maintain filing systems, both electronic and hard copy.Classify, sort, and file correspondence, records, and other documents.
• Update and maintain confidential files and records. Handle sensitive material in accordance with established policies.
• Assemble, copy, collate, and disseminate a variety of documents and materials.
• Open and distribute incoming mail and faxes.
• Prepare outgoing mail, faxes, and courier shipments.
• Maintain the confidentiality of student files and documents

Supervision

• Ensure adherence to quality standards and procedures for short-term staff.

Qualifications

• 2-year Community College diploma in Office Administration or related field of study.
• Requires 3 years of relevant experience.

Assets

• Previous experience working in a university environment is considered a strong asset.

Additional Information

Qualified candidates must demonstrate an in-depth understanding and experience in:

• Graduate programming and academic policies
• Standard desktop applications, such as Microsoft Word, Excel, Outlook, PowerPoint
• Using student administration and financial applications in Mosaic/PeopleSoft
• Using communications technologies and social media/networking sites
• Basic accounting skills, with experience completing financial transactions

The successful candidate must also have and demonstrate:

• A minimum of 3 years of relevant work experience in academic administration
• Exemplary written and oral communication skills
• Ability to prepare communications for dissemination
• Ability to handle a diverse workload in a busy environment
• Ability to meet multiple, simultaneous, and at times, tight deadlines
• Ability to perform equally well individually and as part of a team
• Ability to take initiative to improve processes and develop new processes to adapt to changing conditions
• Excellent problem solving and analytical skills
• Excellent interpersonal skills and the ability to build and maintain relationships at work
• High attention to detail while producing thorough and accurate work
• A high degree of professionalism, integrity, and ability to handle confidential information

The ideal candidate will be friendly, energetic, tactful, highly organized and motivated, a problem solver, an excellent communicator, and able to work well under pressure in a demanding work environment. Preference will be given to candidates who have experience providing administrative support in a front-line role in an academic environment.

This position is primarily on-site, with an expectation of being on campus five days per week during the training period.

How To Apply

To apply for this job, please submit your application online.

Employment Equity Statement

McMaster University is located on the traditional territories of the Haudenosaunee and Mississauga Nations and within the lands protected by the “Dish With One Spoon” wampum agreement.

The diversity of our workforce is at the core of our innovation and creativity and strengthens our research and teaching excellence. In keeping with its Statement on Building an Inclusive Community with a Shared Purpose, McMaster University strives to embody the values of respect, collaboration and diversity, and has a strong commitment to employment equity.

The University seeks qualified candidates who share our commitment to equity and inclusion, who will contribute to the diversification of ideas and perspectives, and especially welcomes applications from indigenous (First Nations, Métis or Inuit) peoples, members of racialized communities, persons with disabilities, women, and persons who identify as 2SLGBTQ+.

As part of McMaster’s commitment, all applicants are invited to complete a confidential Applicant Diversity Survey through the online application submission process. The Survey questionnaire requests voluntary self-identification in relation to equity-seeking groups that have historically faced and continue to face barriers in employment. Please refer to the Applicant Diversity Survey - Statement of Collection for additional information.

Job applicants requiring accommodation to participate in the hiring process should contact:

• Human Resources Service Centre at 905-525-9140 ext. 222-HR (22247), or
• Faculty of Health Sciences HR Office at ext. 22207, or
• School of Graduate Studies at ext. 23679

to communicate accommodation needs.

Hybrid Work Language

To ensure an ongoing and vibrant University community that meets the needs of our students, staff and faculty and supports the University mission, ability to work on-site continues to be a requirement for most University positions. The University is supportive of exploring flexible work arrangements that effectively balance operational needs and employee interests.

Interview Experience

At McMaster University, we believe in a comprehensive and inclusive interview process. Our interview methods encompass a variety of approaches that allow our hiring teams to provide a flexible and accessible experience for engaging with our candidates. Throughout your recruitment process at McMaster, you may be requested to participate in a variety of formats, that may include in-person, virtual or recorded interviews. If you have any questions as you move through the hiring process, please reach out to talent@mcmaster.ca or the HR contact associated with your position of interest.

AI Statement

McMaster and its third-party partners may use AI tools to screen, assess, or select applicants during the hiring process. Please note that currently our recruitment platform does not use AI nor is it part of our current recommended recruitment process.