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Canadian Forces Morale and Welfare Services logo

IS - IM/IT Senior Business Analyst

Hybrid
Ottawa, ON
Senior Level
temporary

Top Benefits

Health coverage: drug, dental, vision, mental health, virtual care, travel insurance
Life and disability insurance
Flexible work options and paid vacation

About the role

CFMWS – WHERE PURPOSE MEETS PASSION!

At Canadian Forces Morale and Welfare Services (CFMWS), we’re more than just a workplace; we’re a proud community dedicated to supporting Canadian Armed Forces members, veterans and their families in their daily lives. We carefully curate and provide programs and services designed to meet their unique needs and enhance their mental, social, physical, financial and familial well-being. CFMWS employees deliver programs and services including recreation, sports and fitness programs, customized financial services, retail services, access to retail savings and discounts and offers family support and organizes charity events.

Our success stems from living our values. Our employees care about their role in supporting Canadian Armed Forces members, veterans and their families and act with integrity in all they do. Thriving in our close-knit environment, we act as one team with one mission. We constantly seek new ideas and creative ways to deliver the best possible programs and services.

As an employer, we offer a commitment to your health, wellness and growth. We provide a diverse range of roles across many locations and a career where you can make a meaningful impact.

THE ROLE

As an IM/IT Senior Business Analyst, you develop information management and information technology (IM/IT) solutions for desktop, client/server applications, databases, networking, storage and communications by documenting business objectives, user requirements, technical specifications and statements of work. You research and evaluate business and technical requirements, and participate in the development of technology roadmaps.

The IM/IT Senior Business Analyst prepares feasibility studies, business cases, and cost-benefit analysis, and provides recommendations on build-versus-buy options. You liaise with colleagues to develop system designs and project plans, functional specifications, technical specifications and testing plans. You review the usability of solutions prior to development and redesign business processes, if required.

This is an expert role, working with a team, where you will exercise your knowledge and skills daily. If you are passionate about technology and want to be part of a team who is becoming the orchestrator of digital innovation, this is the opportunity for you.

QUALIFICATIONS NEEDED

Education, Certifications and Licenses

College diploma or certificate in Business Administration, Computer Engineering, Computer Science, Mathematics or a related field

Experience

In software development

In scope and change management

In technical documentation

In creating technical presentations

In application integration and delivery challenges

In a similar IM/IT environment, an asset

Competencies

Client focus, organizational knowledge, communication, innovation, teamwork and leadership

LANGUAGE REQUIREMENTS

English or French Essential / Bilingual (English and French) an asset

Reading: Advanced

Writing: Functional

Oral: Advanced

BENEFITS AVAILABLE

Health Benefits: Drug coverage, healthcare spending account, virtual care (telemedicine), Employee and Family Assistance Program, mental health support, travel insurance, dental, vision, life insurance and disability insurance.

Work Life Balance: Flexible work options and a wide range of paid/unpaid leave, including paid vacation, family related leave and personal days.

Retirement Planning: A Group Savings Plans.

Learning and Development: Payment of professional association memberships, online learning opportunities including a LinkedIn Learning subscription and second language training.

Perks: Discounts through CF One Member Appreciation.

Explore all the benefits CFMWS offers by visiting: https://cfmws.ca/Benefits

OTHER INFORMATION

This is a hybrid position with an assigned work location allowing the employee to work partly from a corporate office and partly from a home office in accordance with the CFMWS Flexible Work Options Policy, and with approval from the direct manager.

The selection process will be done virtually.

This position is a two-year term.

START DATE

This is a temporary position with an anticipated start date of September 29, 2025 and end date of September 27, 2027.

INCLUSION AND ACCOMMODATION

CFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported. We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of Canadian society. If contacted in relation to a job opportunity or assessment, you should advise the recruitment team in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Job Reference: CFMWS15380

About Canadian Forces Morale and Welfare Services

Wellness and Fitness Services

The Canadian Forces Morale and Welfare Services (CFMWS) supports the Canadian Armed Forces members and their families wherever they are in the world through the provision of fitness, recreation and leisure activities, family and charitable support, retail as well as personal financial services. We offer our employees the opportunity to work with a purpose every day in an inclusive, healthy, respectful and rewarding work environment.