Job #:

10421 Division Facilities Management Affiliation Union: CUPE 79 Vacancy Type Full-time Permanent Grade TCHC 8 Contract Length Salary/Hourly Range:

49.50 - 54.26 Work Details (Days/hours) Monday to Friday 35 hours per week Hiring Range/wage 49.50 Existing/New Job New Vacancy Status Existing Vacancy

of Vacancies:

1 Posted Date 3/13/26 Deadline To Apply 3/30/26 Hybrid Eligible No What We Offer In addition to competitive wages and a rewarding career where you can truly make a difference, we offer a comprehensive package that meets the various needs of our diverse employees, including:

• Ability to participate in inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities;
• Three (3) weeks paid annual vacation days, increasing with years of service;
• Defined benefit pension plan with OMERS, includes 100-per-cent employer matching;
• Health and dental benefits;
• Employee and family assistance program;
• Maternity and parental leave top up (93% of base salary);
• Training and development programs including tuition reimbursement of $1500 per calendar year;
• Fitness membership discount;

Make a difference Are you passionate about construction and looking for an opportunity to work with an organization that is dedicated to improving the lives of residents from diverse backgrounds? Do you have solid experience and knowledge with Elevator construction projects? Do you want to use your construction experiences to influence quality construction? If this sounds like your ideal career, then Toronto Community Housing is the place for you! We are searching for a collaborative and strategic team player who enjoys working in a dynamic and energetic environment. In this role, you will get to ­­­­­­­­­­­­­­work with internal and external partners to manage construction projects for retrofit and renewal in residential buildings.

The Program Supervisor will administer, coordinate, design and deliver elevator construction and maintenance services/solutions to clients. The successful candidate will support the Business Unit(s) in the effective delivery of 24/7/365 Demand Services requests, planned maintenance, preventative maintenance and construction programs in a multi-disciplinary environment.

What You’ll Do

• Manage daily elevator maintenance issues, concerns, repeat service calls and liaise with elevator vendors to resolve issues
• Plan, coordinate, implement and inspect planned, preventative and emergency maintenance and construction programs
• Provide recommendations in assessing operating systems by replacing/extending life cycle and/or reducing/mitigating potential damages in life cycle of building components
• Prepare, evaluate and execute service proposals (e.g. RFP, quote, contract review, etc.) of construction, preventative, and demand service requests for clients on an on-call 24/7 basis
• Establish client communication protocols, financial reporting mechanisms, progress updates, scheduling and work activities to meet/exceed contract obligations
• Mitigate risks to client’s assets through establishment of proven service standards
• Assist staff and clients in providing business operation performance reports
• Maintain quality assurance standards
• Identify business opportunities for TCH
• Promote TCH marketability by building partnerships and streamlining service deliverables
• Supervise multi-disciplinary vendors’ pool, including performance evaluations, site inspection, service procurement and delivery strategies from concept to completion
• Coordinate with various departments within TCH to successfully implement assignments
• Prepare regular equipment/service audits
• Recommend, implement and evaluate corporate vendor management policies and procedures
• Coordinate all aspects of service delivery and staff deployment
• Manage staff’s attendance including vacation requests, payroll input and monitoring of staffing capacity (shifts, on call, call-out schedules, etc.)
• Coordinate with Human Resources and respective Unions to handle conflict resolution and grievances
• Participate in Joint Health and Safety Committee (JHSC) meetings and/or other committees as required
• Participate in Health and Safety compliance, workplace accident and injury investigations and reporting
• Manage ongoing project communication to all parties including progress meetings and presentations to stakeholders.
• Prepare and/or review project budgets including profit projections, tracking, adjusting and reporting on profits and costs anomalies, and reconciling costs for quarter/year end
• Provide and recommend approaches on program /project budgets to Program Manager or designate

What You’ll Need

• Minimum of 3-5 years of job related experience including extensive technical and legislative knowledge and experience in contract administration, tender preparation, and development and monitoring of budget plans.
• College diploma in related technical field or trades certification (Mechanical or Electrical) or equivalent work experience in elevator maintenance
• Holder of TSSA – EDM A or F ( Elevating devices mechanic category A or F ) certificate
• Experience supervising unionized staff would be considered an asset
• Ability to work on small to large scale projects and multiple projects within a program based environment
• Sound working knowledge of Occupational Health and Safety Act, Residential Tenancies Act, Ontario Building Code, Fire Code, local By-Laws and other related legislation
• Possesses strong negotiating skills and the ability to analyze and evaluate complex problems provide solutions and recommend alternatives
• Possesses advanced skills in computer applications such use of Microsoft Word, Project and Excel
• Excellent oral and written communication skills
• Excellent customer service skills and experience in providing respectful service
• Valid Class G Ontario Driver’s License and access to a vehicle

What’s Next Once you apply, we’ll review your resume and contact you if your skills and experience match the qualifications for the role. If you are selected to move forward, the process will include one or more interviews and/or assessments and reference checks.

Candidates for unionized positions must score a minimum of 70% to pass any interview or assessment and be considered for the next stage of the recruitment process. Successful candidates will be determined based on score and where applicable, union seniority. Not all candidates who score 70% or higher will automatically proceed to the next stage of the recruitment process as this will be dependent on the number of candidates and number of available roles.

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