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FCC / FAC logo

Assistant, Customer Service (Casual)

FCC / FAC1 day ago
Mount Pearl, NL
Mid Level

About the role

Closing Date (MM/DD/YYYY):

09/02/2025

Worker Type:

Casual

Language(s) Required:

English

Term Duration (in months):

Customer service skills a must

Greet everyone with a warm smile and friendly reception. Use your organizational, word processing and computer skills to prepare documentation, maintain filing systems and manage correspondence. We’re looking for someone to help us occasionally when coverage is needed in the office. These works shifts will be infrequent on an as-needed basis.

What you’ll do:

  • Respond to inquiries in person and over the phone
  • Maintain customer records by updating and recording account information
  • Process incoming and outgoing mail, order office supplies and schedule appointments
  • Accept customer payments, handle receipts and complete daily bank deposits

What we’re looking for:

  • Customer-focused with strong teamwork and people skills
  • A friendly attitude that connects with customers
  • Organized and detailed multi-tasker
  • Able to deal with change, make decisions and solve problems

What you’ll need:

  • A certificate in office administration or at least one year of related experience (or equivalent combination of education and experience)
  • Basic administration skills
  • A love for agriculture

You belong here
At FCC, we’re committed to creating an inclusive, equitable and accessible workplace – one that reflects the communities where we live, work and play. Our team is made stronger through diversity, and we’re dedicated to building a workforce that brings together a range of backgrounds, abilities and perspectives.

We encourage qualified applicants to apply, including members of these four employment equity groups:

  • Indigenous Peoples
  • Members of visible minority groups
  • Persons with disabilities
  • Women

Accessibility and accommodations

To support an inclusive and accessible candidate experience, we encourage anyone needing an adjustment or accommodation during any stage of the recruitment process to email us at: TalentSupplyRecherch@fcc-fac.ca. An HR partner will respond and work with applicants who request a reasonable accommodation. Information received in relation to accommodation requests will not impact hiring decisions.

About FCC / FAC

Financial Services

FCC is a federal Crown corporation that is 100% invested in Canadian agriculture and food. With 100 offices across the country (and our headquarters in Regina), we’ve built a culture of teamwork, leadership and respect.

We offer financing, insurance, software, learning programs, and other business services to producers, agribusiness owners and agri-food entrepreneurs across the country.

FCC is one of Canada’s best employers. Here, diverse people pull together to achieve challenging and rewarding goals. Learn and grow in an environment of acceptance and accountability. We want our employees to succeed, and our culture helps them do it.