JOB SUMMARY:

The Tenant Liaison will act as the key point of contact between tenants and the housing organization, ensuring smooth communication, resolving issues, and promoting tenant satisfaction. The role supports both operational efficiency and tenant well-being.

POSITION DUTIES:

Communication & Support

• Serve as the primary liaison between tenants and housing staff
• Provide clear information about tenancy rights, obligations, and services
• Respond to tenant inquiries, complaints, and concerns promptly
• Facilitate tenant involvement in service improvement initiatives

Operational Duties

• Conduct regular site visits and welfare checks
• Monitor communal areas and ensure cleanliness and safety
• Coordinate access for contractors, emergency services, and maintenance teams
• Manage bookings for guest rooms and communal spaces

Compliance & Safety

• Perform health and safety checks (e.g., fire alarms, water systems, risk assessments)
• Ensure adherence to housing regulations and tenancy agreements
• Report and follow up on anti-social behavior or harassment incidents

Administrative Tasks

• Maintain accurate records of tenant interactions and site conditions

• Prepare agendas and minutes for tenant meetings

• Distribute housing literature and updates (e.g., newsletters, reports)

TERMS AND CONDITIONS OF EMPLOYMENT:

• Respect for, sensitivity towards as well as knowledge and understanding of Anishnawbek culture, traditions, and the Seven Grandfather Teachings.

• Must be able to work flexible hours, including evenings and weekends.

• Is subject to six months’ probation.

• Clear Criminal Records Check (CPIC) that is valid within 6 months.

• Valid driver’s license and vehicle for on-the-job use.

COMPENSATION & BENEFITS:

• Comprehensive benefits packages for full time employees with Employee and Family Assistance Program, MY HSA (Health Spending Account)

• Registered Retirement Plan (employer matching option)

• Opportunities for professional development

QUALIFICATIONS:

• Diploma in Public Administration, Social Work or equivalent (minimum)

• Minimum 3 years of related experience or combination of equivalent education and experience in facilities management

• Training in housing law or tenant relations

• Strong knowledge of facility operations, maintenance, and safety protocols.

• Excellent organizational, time management, and problem-solving skills.

• Ability to effectively communicate and collaborate with internal and external stakeholders.

Qualified candidates are invited to submit their cover letter, resumé, credentials, and three work related References (email addresses) through the Online BambooHR process or mail to:

Attn: Human Resources

Sagamok Anishnawbek, P.O. Box 2230, Sagamok, Ontario, P0P 2L0

Fax: (705) 865-3307

By: Until Filled.

Bamboo Link:

https://sagamokanishnawbek.bamboohr.com/careers/117

FOR A FULL JOB DESCRIPTION PLEASE CONTACT: hr@sagamok.ca

Preference will be given to Indigenous applicants. Self-Identification is encouraged.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.