We are committed to providing an exceptional automotive experience for every customer. That starts with the right people on our team.

The ideal candidate for the Service Support Specialist role will bring strong organizational skills, a proactive attitude, and a dedication to excellent customer service. This position plays a key role in supporting the service department by combining administrative expertise, customer care, and collaboration with team members.

What to Expect from Us:

• A supportive, team-oriented environment with the tools and resources you need to succeed.
• Opportunities for personal and professional growth within a dynamic dealership.
• A respectful, ethical, and mindful workplace community.
• Training and guidance to enhance your skills in administration and customer service.
• A workplace that values Safety, Integrity, Growth, Hospitality, Teamwork, and Mindfulness.

What We Expect from You:

• Providing exceptional customer service by greeting customers, answering phones, and assisting with inquiries.
• Acting as a backup for service advisors during peak times by scheduling appointments, tracking repairs, and following up with customers.
• Supporting the service department with administrative tasks, including managing schedules, processing invoices, and maintaining accurate documentation.
• Using Microsoft Office (Excel, Word, Outlook) to create and manage documents, spreadsheets, and reports.
• Collaborating with technicians, advisors, and the service manager to ensure seamless department operations.
• Maintaining a positive and professional demeanor in a fast-paced environment.

We Hire Attitude Over Aptitude, But We Do Have a Few Non-Negotiables:

• Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
• Strong organizational skills with an ability to multitask effectively.
• Excellent communication and interpersonal skills, with a focus on customer care.
• A proactive attitude and ability to problem-solve.
• Previous experience in an administrative role, ideally in a service or automotive setting, is an asset.
• Valid driver's license and reliable transportation to and from work.

Our Shared Values:

• Safety & Well-Being - We manage risk and foster healthy living.
• Integrity - Stand up for yourself, the business, and the community.
• Growth - Adopt worthwhile opportunities and transcend your limits.
• Hospitality - Honour your guest and inspire the best.
• Teamwork & Mindfulness - Seek careful understanding while working in harmony with others.

How to Apply:
Apply for this position through Indeed. Complete all pre screening questions and submit a resume detailing your relevant work experience, training/education, and skills.