For over 50 years, LifeLabs has been Canada’s leading provider of laboratory diagnostic information and digital health connectivity systems, enabling patients and healthcare practitioners to diagnose, treat, monitor and prevent disease. We are passionate about empowering healthier Canadians through accessible, accurate, and innovative diagnostic services.

We are committed innovators, operating Canada's first commercial genetics lab, and the country's largest online patient portal, with more than 8 million Canadians receiving their results online. More than 112 million laboratory tests come through LifeLabs’ laboratories annually, and our team of more than 6,000 passionate, caring, and diverse professionals works together as one to provide high quality testing and results that Canadians can trust.

We know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us. At LifeLabs, you can make a meaningful impact on Canadians’ lives every day.

Our teams are at the heart of everything we do. We are proud to be recognized as one of Canada’s Best Employers, reflecting our deep commitment to our core values of caring, agility, teamwork, and a customer-centered approach. As part of this commitment, LifeLabs prioritizes the ongoing development of our diversity, equity, and inclusion (DEI) program to better serve the needs of our diverse workforce and the communities we serve. We continue to take steps to challenge ourselves to act with courage and integrity, and to create an environment where people can be their true selves.

These values are not just words on a page, they guide our actions and decisions every day and have come to define our team culture.

Job Title: ER/LR Coordinator

Reports to: Manager, Labour Relations

Purpose of the Role The Employee and Labour Relations Coordinator handles grievance administration, provides collective bargaining support, policy interpretation, and ensuring compliance with labour laws, all to maintain positive, productive workplace relations. Thee ER/ER coordinator also advises on less complex performance challenges, administering disciplinary actions, and supporting negotiations.

Core Accountabilities

• Grievance & Arbitration: Administering and supporting the handling of employee complaints, disputes, and arbitration files
• Collective Bargaining: Assisting in the negotiation process and interpreting/applying the collective agreements.
• Policy & Compliance: Guiding leaders on policies, legislation, and contract application.
• Support: Providing confidential HR support, conduct research and prepare documents.
• Stay updated on HR best practices and legal requirements
• Proactively identify process inefficiencies and inconsistencies and collaborate toward an improved and more productive process that will enhance the overall team efficiency
• Make suggestions for work flow and process improvements.
• Participate in HR projects and initiatives aimed at enhancing service delivery.

Minimum Hiring Requirements

• Bachelor’s degree in Human Resources, Business Administration, or experience in related field preferred.
• 1-2 years of experience in Employee and Labour Relations.
• Strong negotiation and problem-solving ability.
• Knowledge of labour law and employment legislation.
• Detail-oriented, with good organizational and interpersonal skills.
• Superior organizational skills and the ability to manage multiple priorities.
• Effective communication skills, both written and verbal, with the ability to work independently and as part of a team.
• Ability to analyze data and identify trends or discrepancies.
• Ability to prioritize tasks and meet deadlines in a fast-paced environment.
• Commitment to maintaining the confidentiality of sensitive employee information.

LifeLabs’ compensation programs are commensurate based on the role, skill, effort, responsibility and working conditions, irrespective of gender, race, ethnicity, beliefs, age or any other personal characteristics. Pay programs are communicated regularly in an accessible and transparent manner.

LifeLabs is also proud to offer resources, opportunities, as well as a collaborative and supportive environment that enables our team members to thrive.

In Addition To a Competitive Compensation Package, LifeLabs Provides a Comprehensive Total Rewards Program, Specific To The Job Position. Your Package May Include

• Employee Group Benefits: Competitive coverage for employees and their families to support their overall health and wellness needs, including Extended Health Care, Dental Care, and Life Insurance.
• Retirement Savings Plan
• Vacation and Wellness Days
• Employee Wellness and Giving Programs: Our award winning mental, physical and financial wellness programs aim to address the comprehensive well-being of our team members, including resources like the Employee & Family Assistance Program, financial planning tools, and employee recognition initiatives.
• Professional development and membership reimbursement, access to preferred rates and discount programs, including WorkPerks, Home and Auto Insurance, Costco Membership, etc., and optional health-related benefits.

In accordance with LifeLabs’ Accessibility Policy, and the applicable Accessibility Acts within the provinces we operate in, accommodations are available by request for candidates taking part in all aspects of the recruitment and selection process. For a confidential inquiry or to request an accommodation, please contact your recruiter or email careers@lifelabs.com.

Vaccinations are highly encouraged at LifeLabs’. Vaccinations and/or immunization screening may be mandatory for selected employees if regulated by provincial or regional governments, or through employer-led vaccination policies in the facilities we service. Please ensure you ask if this position requires the successful candidate to be vaccinated or undergo immunization screening.

Ready to empower healthier Canadians? Apply today!