Purpose:

To contribute to the overall success of the Middle Office ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.

The Assistant Manager will be responsible for a broad array of operational duties including, but not limited to, trade life cycle Management, Trade Control and Client Service-related tasks.

Assistant Managers are expected to be individual performers, delivery top quality output, and supporting the Manager in daily activities and on any projects. They may be asked to instruct or guide junior members of the team and support the manager in performance management duties.

Is this role right for you? In this role, you will:

• Operating independently, identifying and resolving issues with minimal oversight. Capable and comfortable operating within tight deadlines, able to make quick decisions, and able to quickly learn about the business/issues, without necessarily having any prior direct experience with the subject matter.
• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Champions a culture of continuous operational improvement by independently resolving highly complex, multi-faceted problems to meet the business needs across MO with a specific focus on creating tangible / measurable operational efficiencies. This involves opportunity identification, preparing proposals, defining business requirements and processes, developing, testing, conversion and implementation strategies, developing detailed project plans, monitoring progress against planned objectives, and securing consensus and co-operations from users and senior management.
• Performing daily operational activities in support of GBM business lines with a focus on trade life cycle management, Trade Control, and Client Service
• Actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct.

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you have:

• 3 years post-graduate experience in industry or academia in in the areas of capital markets, finance and banking and/or process improvement, business analysis and solution implementation
• Solid knowledge/experience in banking/capital markets operations
• Excellent verbal and written communication skills and the ability to negotiate, influence and interact professionally with a diverse group of Front Office Users, QAs, Developers, and SMEs
• Demonstrated knowledge of analytical problem solving and process engineering techniques (i.e. process mapping and analysis techniques)
• Strong technical abilities including knowledge of basic software engineering principles and experience in (SQL, VBA, Access, Excel preferred), and a sound understanding of operational processes.

Work Arrangement:

• Work in a standard office-based and/or remote environment; non-standard hours may be required depending on projects/initiatives in flight. No travel required.