Senior Business Systems Analyst, GFT
Top Benefits
About the role
Are you a talented, creative and results-driven professional who thrives on delivering high-performing applications? Come join us!
Global Functions Technology (GFT) is part of RBC’s Technology and Operations division. GFT’s impact is far-reaching as we collaborate with partners from across the company to deliver innovative and transformative IT solutions. Our clients represent Risk, Finance, HR, CAO, Audit, Legal, Compliance, Financial Crime, Capital Markets, Personal and Commercial Banking and Wealth Management. We also lead the development of digital tools and platforms to enhance collaboration.
What will you do?
- Understands the Client’s business and factors client opportunities and risks into requirements, conducts information gathering sessions. Prepares detailed business requirements: identifying, tracking and resolving business systems issues.
- Assesses, researches, analyzes and documents sponsor/stakeholder needs in accordance with Project Life Cycle and Capability Maturity Model deliverables, selecting appropriate information gathering and/or modeling techniques to solve problems. Guides QA through testing objectives and assist with analysis of testing results.
- Contributes to successful project completion by identifying risks and developing/recommending mitigation strategies. Recommends business solutions that satisfy sponsor/stakeholder needs continually exploring and assessing options for value-add to clients.
- Functions as a liaison between the business and the project team. Walks stakeholders through requirements and manages expectations regarding scope.
- Contributes to test case creation; ensuring that test cases are tightly integrated with requirements specifications.
- Provide direction, expertise, feedback, coaching and development to build the capability of more junior staff and with a strong drive to learn.
- Participates in planning with other Business Analysts, the Project Manager and client in the early stages of project formation.
- Participate and work collaboratively within cross-functional project teams comprised of HRCT Teams, Business Partners, T&O IT Teams and Vendors.
What do you need to succeed?
Must Have
- Proven experience with 5 + years of working in small to medium size projects.
- Experience within an Agile or iterative Waterfall project teams as a business analyst with a University degree or equivalent work experience.
- Familiarity with Structured Query Language (SQL)
- Ability to multi-task, prioritize and work independently under tight deadlines in a fast-paced environment.
- Strong interpersonal, verbal and written communication skills, with an ability to work effectively with all levels of staff and management.
- Strong analytical, trend analysis, problem identification and resolution skills.
- Great attention to detail, organizational skills and an analytical mind.
Nice to Have
- SAP and Robotic Process Automation (RPA) experience an asset
- Workday understanding
- Agile Certification (CSM, CPO)
- Professional in Business Analysis Certification (PMI – PBA)
- Masters Certificate in Business Analysis
- Certified Business Analysis Professional (IIBA-CBAP or CCBA)
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- A world-class training program in financial services
- Opportunities to do challenging work.
#LI-POST
Job Skills
Agile Methodology, Business Data Analysis, Business Process Modeling, Commercial Acumen, Communication, Critical Thinking, Decision Making, Group Problem Solving, Interpersonal Relationship Management, Requirements Analysis
Additional Job Details
Address:
20 KING ST W:TORONTO
City:
Toronto
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
TECHNOLOGY AND OPERATIONS
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2025-11-03
Application Deadline:
2025-12-05
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.
Senior Business Systems Analyst, GFT
Top Benefits
About the role
Are you a talented, creative and results-driven professional who thrives on delivering high-performing applications? Come join us!
Global Functions Technology (GFT) is part of RBC’s Technology and Operations division. GFT’s impact is far-reaching as we collaborate with partners from across the company to deliver innovative and transformative IT solutions. Our clients represent Risk, Finance, HR, CAO, Audit, Legal, Compliance, Financial Crime, Capital Markets, Personal and Commercial Banking and Wealth Management. We also lead the development of digital tools and platforms to enhance collaboration.
What will you do?
- Understands the Client’s business and factors client opportunities and risks into requirements, conducts information gathering sessions. Prepares detailed business requirements: identifying, tracking and resolving business systems issues.
- Assesses, researches, analyzes and documents sponsor/stakeholder needs in accordance with Project Life Cycle and Capability Maturity Model deliverables, selecting appropriate information gathering and/or modeling techniques to solve problems. Guides QA through testing objectives and assist with analysis of testing results.
- Contributes to successful project completion by identifying risks and developing/recommending mitigation strategies. Recommends business solutions that satisfy sponsor/stakeholder needs continually exploring and assessing options for value-add to clients.
- Functions as a liaison between the business and the project team. Walks stakeholders through requirements and manages expectations regarding scope.
- Contributes to test case creation; ensuring that test cases are tightly integrated with requirements specifications.
- Provide direction, expertise, feedback, coaching and development to build the capability of more junior staff and with a strong drive to learn.
- Participates in planning with other Business Analysts, the Project Manager and client in the early stages of project formation.
- Participate and work collaboratively within cross-functional project teams comprised of HRCT Teams, Business Partners, T&O IT Teams and Vendors.
What do you need to succeed?
Must Have
- Proven experience with 5 + years of working in small to medium size projects.
- Experience within an Agile or iterative Waterfall project teams as a business analyst with a University degree or equivalent work experience.
- Familiarity with Structured Query Language (SQL)
- Ability to multi-task, prioritize and work independently under tight deadlines in a fast-paced environment.
- Strong interpersonal, verbal and written communication skills, with an ability to work effectively with all levels of staff and management.
- Strong analytical, trend analysis, problem identification and resolution skills.
- Great attention to detail, organizational skills and an analytical mind.
Nice to Have
- SAP and Robotic Process Automation (RPA) experience an asset
- Workday understanding
- Agile Certification (CSM, CPO)
- Professional in Business Analysis Certification (PMI – PBA)
- Masters Certificate in Business Analysis
- Certified Business Analysis Professional (IIBA-CBAP or CCBA)
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- A world-class training program in financial services
- Opportunities to do challenging work.
#LI-POST
Job Skills
Agile Methodology, Business Data Analysis, Business Process Modeling, Commercial Acumen, Communication, Critical Thinking, Decision Making, Group Problem Solving, Interpersonal Relationship Management, Requirements Analysis
Additional Job Details
Address:
20 KING ST W:TORONTO
City:
Toronto
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
TECHNOLOGY AND OPERATIONS
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2025-11-03
Application Deadline:
2025-12-05
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.