Join us to build a more rewarding financial future for all Canadians

At Neo, we’re on a mission to build a more rewarding financial future for all Canadians. Life at a rapidly expanding tech startup isn’t for everyone. It’s complex, fast-paced, high-pressure, but also incredibly fulfilling. Since its founding in 2019, Neo has gained incredible traction and is one of the fastest-growing fintech companies in Canada.

• #1 Fastest Growing Company in Canada for 2024 by Globe & Mail
• Deloitte’s Fast 50 in Canada Winner for 2023 and 2024
• LinkedIn’s Top Startup in Canada for 2022 and 2023
• Top-ranked mobile apps and credit cards
• Team of 700+ people
• 1M+ customers
• 10K+ retail partners

The Role

As a Senior Talent Acquisition Partner, you will be a strategic advisor and expert recruiter responsible for driving talent acquisition initiatives across key areas of the business, focusing on complex or specialized roles. You will build deep partnerships with hiring leaders, influencing their talent strategies and leading the full-cycle recruitment process with a focus on delivering exceptional candidate and hiring manager experiences. Leveraging your expertise, you will play a critical role in achieving ambitious hiring targets, optimizing recruitment processes, and contributing to our overall workforce planning and strategy. You will mentor and guide other team members and champion our employer brand in the market.

What you'll be doing:

• Serve as a trusted strategic partner and talent advisor to hiring managers and senior leaders, influencing hiring decisions and providing insights on market trends, talent availability, and compensation.
• Develop and execute effective and innovative sourcing strategies to attract high-quality active and passive candidates for niche roles, going beyond traditional methods.
• Conduct in-depth candidate screening and assessment, effectively evaluating not just skills and experience but also cultural fit and long-term potential for specialized positions.
• Own and elevate the candidate experience from initial contact through to onboarding, ensuring clear communication, timely feedback, and a positive representation of Neo for all candidates.
• Collaborate with hiring managers to develop detailed job descriptions, define candidate profiles for challenging roles, and build effective interview processes.
• Utilize data and metrics to inform recruitment strategies, track progress, identify areas for improvement, and provide meaningful reports to stakeholders.
• Proactively build and nurture talent pipelines for critical and hard-to-fill roles.
• Mentor and provide guidance to Talent Acquisition Partners and Coordinators, sharing best practices and contributing to the team's overall development in sourcing and assessment.
• Identify opportunities to improve recruitment processes and workflows, contributing to increased efficiency and effectiveness of the Talent Acquisition function.
• Represent Neo at industry events, career fairs, and networking opportunities to build our employer brand and attract specialized talent.
• Stay informed on talent acquisition trends, best practices, and relevant employment legislation.

Who we are looking for:

• 5+ years of progressive recruitment experience in a fast-paced environment, with a proven track record of successfully hiring for complex, specialized, or senior-level positions.
• Demonstrated experience partnering strategically with and influencing hiring managers and senior stakeholders on challenging searches.
• Strong expertise in advanced sourcing techniques and platforms, with the ability to creatively identify and engage passive candidates for niche roles.
• Proven ability to manage multiple complex priorities and requisitions simultaneously in a high-pressure, dynamic environment.
• Exceptional communication, interpersonal, and negotiation skills.
• A data-driven approach to recruitment, with the ability to use metrics to inform strategy and measure success on key hires.
• Experience mentoring or guiding junior recruiters is highly desirable.
• Previous experience at a start-up is considered an asset.
• Experience recruiting in a sales-oriented or D2C environment is an asset.
• You possess strong organizational skills, attention to detail, and the ability to maintain confidentiality.
• You are proactive, eager to learn, and thrive in a rapidly evolving company.
• You are a passionate advocate for Neo's mission and values, and effectively communicate these to potential candidates.

Working at Neo:

The people who thrive at Neo are resourceful, growth-oriented, and driven to win. We hold ourselves to high standards because we’re on a mission that matters: to build a more rewarding financial future for all Canadians. As individuals and as a team, we constantly challenge ourselves and each other to do our best work for our customers. Our commitment to customer success drives everything we do, from building intuitive products to providing exceptional support at every step of their journey. If this resonates with you, keep reading.

We trust, respect, and support each other. This means honest conversations, constructive input, and continuous support. You’ll be surrounded by people who push you to be your best. We primarily collaborate in person across our Calgary, Winnipeg, and Toronto offices. As we evolve rapidly, we’re looking for change-makers who thrive on challenge—people who would rather blaze a trail through uncertainty than follow a well-paved path.

All team members have a stake in Neo’s success and earn meaningful equity through stock options. This ownership mindset is at the heart of everything we do — when Neo grows, we all grow. If you’ve heard that Neo employees work hard, it’s true. We hold ourselves accountable for delivering on our commitments to our customers, partners, and each other. Working at Neo means taking ownership of your work and driving results, knowing that your contributions directly impact the company’s success.

Apply with us:

We believe in equal opportunity and are committed to creating an inclusive climate where everyone can thrive. Customers trust us with their finances, so successful candidates for this position will be required to undergo a security screening, including a criminal records check and a credit check.

By continuing with your application, you agree to the Candidate Privacy Notice which guides how we process your personal information for the purpose of your application.