All Manitoba Liquor & Lotteries employees may apply. Manitoba Liquor and Lotteries is committed to Diversity, Equity and Inclusion. We strive to hire a workforce that reflects the community we serve. Employment equity will be considered therefore applicants who identify as women, Indigenous people, members of racialized groups, and persons with a disability are encouraged to apply.

If you require an accommodation at any time during the recruitment process, please let us know how we can meet your needs.

Job Purpose

Reporting to Manager, Employee Wellness and Workplace Accommodation, the Volunteer and Employee Giving Coordinator is responsible for the administration, coordination, recruitment, promotion, implementation, and evaluation of Manitoba Liquor & Lotteries’ (MBLL) Volunteer and Employee Giving projects. This position is designed to foster a culture and reputation of corporate and employee caring associated with volunteerism, philanthropy, fundraising, and giving efforts and to enrich the lives of Manitobans.

Job Responsibilities

• Manage the fulfillment and administration of day-to-day Volunteer & Employee Giving Programs including to plan, assess, coordinate, recruit, place and schedule, orient, evaluate, and recognize.
• Inspire, motivate, and support a portfolio of caring and compassionate employees who demonstrate civic responsibility and foster a corporate culture of caring to enrich the lives of Manitobans.
• Increase awareness and engagement across program activities by coordinating, executing, and supporting engagement & marketing activities.
• Identify and work collaboratively with the program team on program development, including researching related programs and services, monitoring industry trends, supporting the annual budgeting process, and fulfilling obligations and compliance (risk management, records management, privacy, safety, and health, etc.).
• Support the development and implementation of community engagement strategies in line with best practices and industry trends.
• Vet and approve program activity submissions within established guidelines in consultation with senior program coordinator. Log corporate driven program activity hours.
• Prepare and execute event/opportunity plans (recommendations, project/event plans) including detailed logistics, fulfilling corporate obligations, needs, and risk assessments, communication plan (content and creative designs), promotional material, event budget, etc. for approval.
• Receive and perform an initial review and assess potential opportunities to determine corporate suitability including supporting alignment with corporate and employee interests, enhance corporate culture and community impacts, and increase corporate profile for program approval.
• Measure, analyze and utilize tactics to best achieve Key Performance Indicators.
• Assist with the compilation and generation of program reports including requests from other internal departments within privacy guidelines.
• Identify and facilitate staff training and develop training resources to support programming.
• Resolve frontline program-related issues/potential development areas and provide updates to senior program coordinator.
• Participate proactively with the growth and improvements of program areas to best meet the needs of MBLL, its employees, and our communities. (i.e., technology advancements, infrastructure, program processes, program opportunities, etc.)
• Provide feedback on project and event activities, execution, and anomalies, completing appropriate documentation as needed and forwarding it to the senior program coordinator for review.
• Develop applicable tools, forms, and templates related to programming needs.
• Respond to internal and external front line program inquiries, support requests and communicate with employees on a range of program topics.
• Collaborate and foster positive relationships with key internal and external stakeholders to identify potential opportunities and event coordination in support of the organization’s 5C values.
• Prepare, execute, and maintain various marketing and communication materials/intranet following standardized program communication tactics in consultation with the Volunteer and Employee Giving team, Corporate Communications and Marketing.
• Act as a subject matter program expert about volunteerism, philanthropy, fundraising, and employee giving & corporate engagement within MBLL and in the community.
• Assign or explain work to others as required, oversee the activities of volunteers, working groups, other MBLL staff as assigned and ensure work procedures and guidelines are followed.
• Provide regular status reports on project activities and initiatives.
• Advise and seek guidance from the senior program coordinator or manager regarding sensitive program matters.
• Attend and represent MBLL at community events/professional groups as required.
• Lead program component including MBLL staff and Volunteers on event day at corporate-driven activities including volunteer and giving opportunities and workplace giving campaigns when required.
• Fulfill event day-related tasks and file closures including reports, paperwork, logs, correspondence, and follow-up as required.
• Address, respond and report front line program and event incidents.
• Participate in the program-related event set up, tear down activities, and transport all materials and equipment as required.
• Mentor staff to effectively lead, motivate, and recognize Volunteers including orientation, program promotion, and awareness.
• Provide functional supervision including providing feedback on performance, assigning tasks, monitoring progress, and reviewing results.
• Ensure all policies, compliance, regulations, and procedures are understood and adhered to by allocated staff, Volunteers, or external charitable partners.
• Ensure health and safety guidelines and practices are in place and promote a safe workplace.
• Liaise with community partners as required on shift.
• Other related duties as assigned.

Primary Qualifications

• Completion of a recognized degree or diploma program in non-profit/volunteer management, communications, human resources, marketing, or a related discipline, or an equivalent combination of education, certification, experience, and volunteerism may be considered.
• Completion of the Certified in Volunteer Administration (CVA) professional designation or equivalent. If not completed, must be acquired while in the role within two years of hiring. Once acquired, must be maintained for re-certification.
• A minimum of two years experience in volunteer program management and event planning.
• Passionate, enthusiastic individual with a positive attitude, exemplary customer service, and stewardship with giving programs to engage employees and to make an impact in the community.
• Demonstrated experience in the application of professional standards and best practices in program delivery.
• Proven ability to set up and accomplish goals and objectives and can manage time and establish priorities with minimal direction in a fast-paced, evolving work environment.
• Demonstrated exceptional and effective verbal and written communication, interpersonal and customer service skills.
• Strong problem-solving skills and excellent attention to detail, accuracy, and thoroughness.
• Demonstrated work experience including a view to efficiency, strong analytical and organizational skills, adoption of best practices, strong initiative and ability as a self-starter, flexibility, good judgement, and resourcefulness.
• Experience and proficiency in Microsoft 365 (Word, Excel, PowerPoint, TEAMS, OneDrive, and Outlook).
• Experience in using and maintaining volunteer management & donor relations databases.
• Familiarity with graphics software and website content management systems including Adobe Photoshop, CANVA, WordPress, etc.
• Continuous upgrading & learning to remain current in the profession.
• Ongoing and demonstrated active community involvement and volunteerism.
• Have and maintain a valid Manitoba Class 5 Driver's License and access to a reliable vehicle. Due to the need to attend multiple work locations and work schedule.
• The core competencies for this position include customer service, teamwork and cooperation, communication, self-development and initiative, valuing diversity, integrity and building trust, achieving quality results, technical/professional knowledge. These competencies are deemed important for the success of the position and organization.

Secondary Qualifications

• Formal designation in Event Management or Event Coordination through the Canadian Tourism Human Resource Council is considered an asset.

• Supervisory/leadership experience is an asset.

• A minimum of two years of coordinating community giving and engagement activities in an employer-supported, publicly responsible setting is considered an asset.

• Bilingual French/English language skills are an asset.

***Testing may form part of the screening/selection process. Employment Equity will be a factor in the recruitment process. Circumstances may arise where the bulletin may need to be withdrawn or the number of positions may need to be increased depending on the Collective Agreement.

We thank all interested applicants, however, only those selected for interviews will be contacted.

A Great Place to Work! Enjoy fantastic benefits with our Total Rewards package

Work/Life Balance and Wellness

• Discretionary Time: Up to 10 paid discretionary leave days per year, depending on bargaining unit. Employees can carry forward discretionary leave days each year for a total of up to 50 days.
• Hybrid Work Model for Eligible Positions: Remote/Office work for eligible positions.
• Flex Time: Flexible shifts and work hours for eligible positions.
• Maternity and Parental Leave: Top-up of E.I. maternity leave benefits to 93% of employee’s basic earnings for 17 weeks.
• Fitness Allowance Reimbursement, depending on bargaining unit: Up to $250 per year that can be used to cover gym memberships, fitness equipment, and more.
• Computer Purchase /Fitness Purchase Program: Interest free loans for employees purchasing computer equipment to increase computer literacy, learning, and professional growth, or to purchase fitness equipment for personal health and wellness.
• Diversity and Inclusion: Our Diversity, Equity and Inclusion Committee is made up of employees from across the organization who are passionate about bringing diversity and inclusion to life.
• The Together Project: At Liquor & Lotteries, Caring is part of our corporate culture - we care for each other, our partners, and our community The Together Project represents the charitable efforts of the corporation and its employees working together to enrich the lives of Manitobans. Employee charitable activities are eligible for reward benefits.

Vacation

• Accrue up to 10 paid vacation days per year during the first 2 years of employment.
• Accrue 15 paid vacation days per year after 3 years of employment.
• Accrue 20 paid vacation days per year after 5 years of employment.
• Accrue 25 paid vacation days per year after 9 years of employment.
• Accrue 30 paid vacation days per year after 19 years of employment.

Retirement Savings Plan

• Defined Benefit Pension Plan: Guaranteed lifelong monthly payment at retirement provides great security for employee’s long-term strategy.
• Voluntary Group Registered Retirement Savings Plan

Health Insurance and Benefits

• Customize your Plan: Choose from a variety of options to best fit your needs. Includes coverage for prescription drugs, vision, dental, ambulance, extended health options and more for you and your eligible dependents. Health Spending Account: Depending on the option you choose, you may receive up to $1,750 towards eligible medical or dental expenses.

Flex Credit: Depending on the bargaining unit and status, you may be provided with a Flex Credit amount to purchase some or all of Group Life Insurance, Accidental Death and Disablement Insurance & Dependent Life Insurance.

World-wide Travel Health Benefits

Employee & Family Assistance Program (EFAP): Free professional wellness support for employees and their immediate family member

Training and Development

• Educational Assistance: Tuition reimbursement for eligible employees.
• Training: Variety of courses and programs to support skill and professional development.
• Career progression: Internal job posting system that provides opportunities for a variety of career paths.
• Apprenticeship and skilled trade training: Programs offered in partnership with educational institutions such as RRC Polytech, the University of Winnipeg, and the University of Manitoba.

Discounts and Rewards

• Employee Rewards & Recognition Program: Points-based program recognizing employees for earned and nominated achievements such as long-service, going above and beyond, and community volunteer work.
• Discounts: Employees receive exclusive discounts from a variety of retailers, entertainment venues, and service providers.