About the role
Responsibilities Overall Service Delivery & Team leadership
- Supervise, train, and coach a small team to achieve high performance.
- Review and monitor the team’s performance and operations to ensure SLAs are met.
- Foster strong relationships and collaboration across Business units/other functions
- Act as change champion for SSC to drive company culture and initiatives.
- Ensure timely and accurate delivery of services across AP, expenses, and master data.
- Monitor and report on KPIs and SLAs; drive continuous improvements and automation.
- Maintain SOPs, process flows, and training documentation.
- Implement and monitor controls, bring forth risks and opportunities
- Produce reports for Period Close, Audits, KPI, and Ad-hoc requests.
- Perform month-end close activities and various reporting with commentaries.
- Step in as team’s backup to ensure SLA and Deliverables are met.
- Manage escalations and maintain strong relationships with stakeholders.
- Service as Subject Matter Expert (SME) for the processes owned by this role.
Accounts Payable & Payments
- Manage invoice processing, review and approve payment runs, and resolve payment issues.
- Validate documentation for accuracy and completeness; resolve discrepancies.
- Perform and monitor employee expense payments and Audits.
- Perform cash management activities (i.e. Cashflows, integrations with Bank)
Vendor Master Data Management
- Maintain and Administer vendor and customer master data in Oracle Fusion Cloud ERP.
- Collaborate with Procurement, Vendors and Finance for accurate onboarding and updates.
- Contribute and drive process rollouts on a global scale.
Special Projects
- Support ERP system rollouts (Oracle Fusion)
- Support Shared Service transitions to various regions.
- Support ServiceNow rollout for AP, Expenses and Master Data.
- Lead Implementation of OCR/IDR in Oracle and automation initiatives
- Other process improvements iniativies - as required.
Qualifications Education
-
Bachelor’s degree in accounting, Business Administration, or related disciplines
-
AP related Certifications such as:
-
APS – Accounts Payable Specialist
-
CAPS /CAPP– Certified Accounts Payable Specialist/Professional
Work Experience
- 5+ years of experience in Accounts Payable and Vendor Master Data in high volume environment.
- 2+ years in a team leader or supervisory role
- Responsible for Managing KPIs, Coaching staff, and Ensuring SLA compliance
- Hands-on experience with Oracle Fusion Cloud ERP
- Experience in supporting ERP rollouts and shared services transitions
- Experience working with intake workflow platforms, (e.g. Service Now)
- Manage service delivery across multiple regions and business units
- Proven experience working successfully in a SSC or similar global model.
- Exposure to multi-country operations and service delivery across regions
Skills & Competencies
- Proven ability to lead a small team, be resourceful and work independently
- Ability to thrive and adapt quickly in an evolving and changing environment.
- Capable of presenting insights and recommendations to senior leadership
- Strong systems oriented and technology proficiency (e.g. Oracle Fusion, BI tools, AI, ServiceNow)
- Effective collaboration across cross-functional teams
- Demonstrated success in driving efficiency projects, implementing SOPs, and leveraging automation tools (e.g. OCR, RPA).
- Advanced proficiency in Microsoft Office (Excel, PowerPoint)
- Skilled in process analysis, root cause analysis, and solutions implementation
- Excellent time management, planning, and prioritization skills
- Strong customer service orientation
- Effective verbal and written communication, and interpersonal skills
- Strong analytical and problem-solving capabilities
- High level of self drive and commitment to achieving high performance
- Understanding of internal controls, SOX compliance, and audit support.
- Ability to enforce policy compliance for expenses and payments
- Strong skills in data integrity, vendor master data management, and reporting.
- Ability to analyze AP metrics, identify trends, and support decision-making.
- Strong understanding of Automated Procure-to-Pay (P2P) (Vendor set up to Payments and reconciliations)
- Knowledge of tax regulations concepts (e.g. VAT/GST) for AP.
Additional Details
- Must be flexible and able to travel internationally - as needed.
- Must be willing to work flexible hours to support projects and other time zones as needed.
- Office location isVaughan, Ontario.
About REDPATH MINING
Established in 1962, The Redpath Group is an experienced, full-service solutions provider to the global underground mining industry.
We have the expertise, track record and qualifications to support any scope of work, even in the most remote parts of the world. Our projects are started well on time and are executed with the highest safety standards and exceptional workmanship. We serve our international client base from our offices and facilities across the globe.
Services include: mine development, shaft sinking, mass excavation, production mining, raiseboring, mechanized raise mining, underground construction, mechanical excavation, engineering and technical services, and civil infrastructure development.
Our company is guided by long-held corporate values - “Our Philosophy” and “Guidelines for Success” – demonstrating Redpath’s commitment to the incorporation of environmental, social and governance (ESG) criteria into our organization.
Fondé en 1962, le Groupe Redpath est un fournisseur expérimenté de solutions complètes pour l’industrie minière souterraine mondiale. Nous avons l’expertise, les antécédents et les qualifications nécessaires pour soutenir n’importe quelle portée de travail. Nos projets sont démarrés à temps et sont exécutés avec les normes de sécurité les plus élevées et avec une finition exceptionnelle. Nous servons notre clientèle internationale à partir de nos bureaux et de nos installations à travers le monde.
Les services comprennent : le développement minier, le fonçage de puits, l’excavation de masse, l’exploitation minière à contrat, l’alésage de monteries, les projets de monteries mécanisés, la construction souterraine, l’excavation mécanique, les services techniques et d’ingénierie et le développement des infrastructures civiles.
Notre entreprise est guidée par des valeurs d’entreprise fondamentales de longue date qui démontrent l’engagement de Redpath à intégrer les critères ESG dans notre organisation.
About the role
Responsibilities Overall Service Delivery & Team leadership
- Supervise, train, and coach a small team to achieve high performance.
- Review and monitor the team’s performance and operations to ensure SLAs are met.
- Foster strong relationships and collaboration across Business units/other functions
- Act as change champion for SSC to drive company culture and initiatives.
- Ensure timely and accurate delivery of services across AP, expenses, and master data.
- Monitor and report on KPIs and SLAs; drive continuous improvements and automation.
- Maintain SOPs, process flows, and training documentation.
- Implement and monitor controls, bring forth risks and opportunities
- Produce reports for Period Close, Audits, KPI, and Ad-hoc requests.
- Perform month-end close activities and various reporting with commentaries.
- Step in as team’s backup to ensure SLA and Deliverables are met.
- Manage escalations and maintain strong relationships with stakeholders.
- Service as Subject Matter Expert (SME) for the processes owned by this role.
Accounts Payable & Payments
- Manage invoice processing, review and approve payment runs, and resolve payment issues.
- Validate documentation for accuracy and completeness; resolve discrepancies.
- Perform and monitor employee expense payments and Audits.
- Perform cash management activities (i.e. Cashflows, integrations with Bank)
Vendor Master Data Management
- Maintain and Administer vendor and customer master data in Oracle Fusion Cloud ERP.
- Collaborate with Procurement, Vendors and Finance for accurate onboarding and updates.
- Contribute and drive process rollouts on a global scale.
Special Projects
- Support ERP system rollouts (Oracle Fusion)
- Support Shared Service transitions to various regions.
- Support ServiceNow rollout for AP, Expenses and Master Data.
- Lead Implementation of OCR/IDR in Oracle and automation initiatives
- Other process improvements iniativies - as required.
Qualifications Education
-
Bachelor’s degree in accounting, Business Administration, or related disciplines
-
AP related Certifications such as:
-
APS – Accounts Payable Specialist
-
CAPS /CAPP– Certified Accounts Payable Specialist/Professional
Work Experience
- 5+ years of experience in Accounts Payable and Vendor Master Data in high volume environment.
- 2+ years in a team leader or supervisory role
- Responsible for Managing KPIs, Coaching staff, and Ensuring SLA compliance
- Hands-on experience with Oracle Fusion Cloud ERP
- Experience in supporting ERP rollouts and shared services transitions
- Experience working with intake workflow platforms, (e.g. Service Now)
- Manage service delivery across multiple regions and business units
- Proven experience working successfully in a SSC or similar global model.
- Exposure to multi-country operations and service delivery across regions
Skills & Competencies
- Proven ability to lead a small team, be resourceful and work independently
- Ability to thrive and adapt quickly in an evolving and changing environment.
- Capable of presenting insights and recommendations to senior leadership
- Strong systems oriented and technology proficiency (e.g. Oracle Fusion, BI tools, AI, ServiceNow)
- Effective collaboration across cross-functional teams
- Demonstrated success in driving efficiency projects, implementing SOPs, and leveraging automation tools (e.g. OCR, RPA).
- Advanced proficiency in Microsoft Office (Excel, PowerPoint)
- Skilled in process analysis, root cause analysis, and solutions implementation
- Excellent time management, planning, and prioritization skills
- Strong customer service orientation
- Effective verbal and written communication, and interpersonal skills
- Strong analytical and problem-solving capabilities
- High level of self drive and commitment to achieving high performance
- Understanding of internal controls, SOX compliance, and audit support.
- Ability to enforce policy compliance for expenses and payments
- Strong skills in data integrity, vendor master data management, and reporting.
- Ability to analyze AP metrics, identify trends, and support decision-making.
- Strong understanding of Automated Procure-to-Pay (P2P) (Vendor set up to Payments and reconciliations)
- Knowledge of tax regulations concepts (e.g. VAT/GST) for AP.
Additional Details
- Must be flexible and able to travel internationally - as needed.
- Must be willing to work flexible hours to support projects and other time zones as needed.
- Office location isVaughan, Ontario.
About REDPATH MINING
Established in 1962, The Redpath Group is an experienced, full-service solutions provider to the global underground mining industry.
We have the expertise, track record and qualifications to support any scope of work, even in the most remote parts of the world. Our projects are started well on time and are executed with the highest safety standards and exceptional workmanship. We serve our international client base from our offices and facilities across the globe.
Services include: mine development, shaft sinking, mass excavation, production mining, raiseboring, mechanized raise mining, underground construction, mechanical excavation, engineering and technical services, and civil infrastructure development.
Our company is guided by long-held corporate values - “Our Philosophy” and “Guidelines for Success” – demonstrating Redpath’s commitment to the incorporation of environmental, social and governance (ESG) criteria into our organization.
Fondé en 1962, le Groupe Redpath est un fournisseur expérimenté de solutions complètes pour l’industrie minière souterraine mondiale. Nous avons l’expertise, les antécédents et les qualifications nécessaires pour soutenir n’importe quelle portée de travail. Nos projets sont démarrés à temps et sont exécutés avec les normes de sécurité les plus élevées et avec une finition exceptionnelle. Nous servons notre clientèle internationale à partir de nos bureaux et de nos installations à travers le monde.
Les services comprennent : le développement minier, le fonçage de puits, l’excavation de masse, l’exploitation minière à contrat, l’alésage de monteries, les projets de monteries mécanisés, la construction souterraine, l’excavation mécanique, les services techniques et d’ingénierie et le développement des infrastructures civiles.
Notre entreprise est guidée par des valeurs d’entreprise fondamentales de longue date qui démontrent l’engagement de Redpath à intégrer les critères ESG dans notre organisation.