Job Description: TVC Program Manager - Infrastructure & Warehouse Automation Role Overview: We are seeking a Temporary Vendor Contractor (TVC) to serve as a high-impact Program Manager specializing in IT Infrastructure and Warehouse Automation . This role is pivotal in bridging the gap between physical logistics and digital infrastructure, specifically focusing on the deployment and management of Knapp automation systems . The successful candidate will drive large-scale efficiency gains, similar to our recent automation milestones that achieved >90% time reductions in operational workflows.

Key Responsibilities

• Strategic Program Oversight (PjM): Lead end-to-end deployment of warehouse automation projects, ensuring alignment with global infrastructure standards and timelines.
• Knapp System Integration: Act as the primary technical subject matter expert for Knapp automation, overseeing the installation, calibration, and optimization of automated storage and retrieval systems.
• Infrastructure Management: Coordinate the hardware, networking, and server requirements necessary to support high-scale automated warehouse environments.
• Process Optimization: Implement systematic evaluations-similar to our ISO-aligned assessment frameworks-to identify and close operational gaps.
• Vendor & Stakeholder Management: Manage relationships with external vendors (like Knapp) and internal teams (Supply Chain, Engineering, and Risk Management) to ensure seamless project delivery.

Required Skills & Qualifications

• Automation Expertise: Proven experience with Knapp Warehouse Automation technology is mandatory.
• Program Management: Minimum of 5-8 years in PjM roles, specifically within large-scale industrial or supply chain environments.
• Technical Infrastructure: Strong background in IT infrastructure, including networking, hardware deployment, and system architecture for automated facilities.
• Analytical Rigor: Ability to use data-driven insights to reduce manual effort and eliminate errors, aiming for high-fidelity outcomes like our 95% auditor match standards.
• Problem Solving: Demonstrated ability to transform manual, slow-moving processes into high-scale automated workflows.

Target Outcomes

• Scale: Expand automated capacity to achieve comprehensive coverage across all critical supply chain nodes.
• Efficiency: Reduce operational evaluation and processing times from weeks to hours.
• Cost Realization: Deliver 40x cost reductions by replacing manual vendor services with internal automated solutions.