Administrative Technician – Disability Claims
Top Benefits
About the role
- Employer: iA Financial Group
- Office: 26 Wellington Street East
- Location: Toronto, Ontario
- Other Possible Location(s): Montreal, Quebec
- Job category: Claims - Disability Insurance
- Job ID: JR10024579
- Job type: Temporary Job
- Apply before: 2025-11-07
Description
Job Title
Administrative Technician – Disability Claims (12 months contract)
Build the future with us
Are you driven by the insurance domain and eager to contribute to the purpose of a company that aims to help its clients feel confident and secure about their future? As a Administrative Technician – Disability Claims, you will play a key role in ensuring the accurate processing of disability claims and provide meaningful support to insurers throughout their claims journey.
This position is a great opportunity to showcase your skills and fully realize your potential within a caring and trustworthy company. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation.
What you’ll accomplish with us as an Administrative Technician – Disability Claims, you’ll be at the core of our mission.
Here are the main responsibilities:
- Calculate differences with other sources of benefits (e.g. coordination with CPP/QPP, other plans)
- Calculate retroactive salary revisions and adjust files accordingly
- Make earnings payments in Long Term Disability Permanent files (Toronto contracts)
- Follow up on benefit amounts received (e.g. Service Canada, CPP/QPP) and calculate discrepancies to be paid
- Send annual forms for permanent claims, follow up on them, and extend benefits upon receipt
- What could accelerate your success in this role
We’re looking for someone who:
- Is known for their expertise in complex calculations: benefit discrepancies, salary revisions, reversals.
- Stands out for their in-depth knowledge of disability, CPP/QPP, and correction processes.
- Demonstrates strong ability to manage permanent disability files and premium waivers.
- Is recognized for their advanced knowledge of office automation tools (Word, Excel, Outlook) for follow-up and analysis Competent in drafting clear and professional letters and emails.
- Experience handling requests from various groups (e.g. Bell, PSMIP, QPAT).
- Has 2-5 years of experience in administrative or finance domain.
- Advanced level of English and French, as the position involves participating in calls with insurers in English and French, responding to emails, and drafting documentation in English and French with English- and French-speaking internal partners on a daily basis.
Why you’ll love working with us
- A work environment where learning and development merge with a collective pursuit of excellence;
- A healthy, safe, fair, and inclusive environment where potential can be freely expressed and developed;
- The opportunity to work in a hybrid environment, supported by flexibility and access to inspiring and innovative workspaces;
- Competitive benefits: Flexible group insurance, competitive pension plan, stock purchase plan, vacation and wellness/personal development days, telemedicine, employee and family assistance program, ergonomic furniture program, performance bonus, discounts on iA products, and much more!
and get ahead of your career, where your talent really belongs!
Still unsure about applying? At iA, we believe in potential and value diverse experiences. If this role inspires you, go ahead and apply – your place might be with us, and we want to get to know you!
The typical hiring range for this position is between 53,000 CAD and 58,000 CAD per year; the base salary offered may vary depending on knowledge, skills, years of experience, and internal equity related to the role. At iA, we are committed to offering a fair, equitable, and market-based compensation structure. Our market data is updated annually to reflect the most current market conditions.
Get ahead of your career, where your talent belongs
See why so many people choose iA!
Company Overview
iA Financial Group is the strength of a company with a human side, with its over 10,000 employees. Together, we have earned the trust of our more than five million clients and 50,000 advisors who have chosen us for their insurance, savings, and wealth management.
With over $235 billion in assets, we’re a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 130 years, we have believed that it’s by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate.
At iA, we’re invested in you.
Our commitment to Diversity and Inclusion
At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.
Please note that if you need help or assistance to make the recruitment process more accessible for you, write to us. Someone from our team will be happy to assist you.
Administrative Technician – Disability Claims (12 months contract)
Build the future with us
Are you driven by the insurance domain and eager to contribute to the purpose of a company that aims to help its clients feel confident and secure about their future? As a Administrative Technician – Disability Claims, you will play a key role in ensuring the accurate processing of disability claims and provide meaningful support to insurers throughout their claims journey.
This position is a great opportunity to showcase your skills and fully realize your potential within a caring and trustworthy company. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation.
What you’ll accomplish with us as an Administrative Technician – Disability Claims, you’ll be at the core of our mission.
Here are the main responsibilities:
- Calculate differences with other sources of benefits (e.g. coordination with CPP/QPP, other plans)
- Calculate retroactive salary revisions and adjust files accordingly
- Make earnings payments in Long Term Disability Permanent files (Toronto contracts)
- Follow up on benefit amounts received (e.g. Service Canada, CPP/QPP) and calculate discrepancies to be paid
- Send annual forms for permanent claims, follow up on them, and extend benefits upon receipt
- What could accelerate your success in this role
We’re looking for someone who:
- Is known for their expertise in complex calculations: benefit discrepancies, salary revisions, reversals.
- Stands out for their in-depth knowledge of disability, CPP/QPP, and correction processes.
- Demonstrates strong ability to manage permanent disability files and premium waivers.
- Is recognized for their advanced knowledge of office automation tools (Word, Excel, Outlook) for follow-up and analysis Competent in drafting clear and professional letters and emails.
- Experience handling requests from various groups (e.g. Bell, PSMIP, QPAT).
- Has 2-5 years of experience in administrative or finance domain.
- Advanced level of English and French, as the position involves participating in calls with insurers in English and French, responding to emails, and drafting documentation in English and French with English- and French-speaking internal partners on a daily basis.
Why you’ll love working with us
- A work environment where learning and development merge with a collective pursuit of excellence;
- A healthy, safe, fair, and inclusive environment where potential can be freely expressed and developed;
- The opportunity to work in a hybrid environment, supported by flexibility and access to inspiring and innovative workspaces;
- Competitive benefits: Flexible group insurance, competitive pension plan, stock purchase plan, vacation and wellness/personal development days, telemedicine, employee and family assistance program, ergonomic furniture program, performance bonus, discounts on iA products, and much more!
and get ahead of your career, where your talent really belongs!
Still unsure about applying? At iA, we believe in potential and value diverse experiences. If this role inspires you, go ahead and apply – your place might be with us, and we want to get to know you!
The typical hiring range for this position is between 53,000 CAD and 58,000 CAD per year; the base salary offered may vary depending on knowledge, skills, years of experience, and internal equity related to the role. At iA, we are committed to offering a fair, equitable, and market-based compensation structure. Our market data is updated annually to reflect the most current market conditions.
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About iA Groupe financier / iA Financial Group
iA Financial Group is one of the largest insurance and wealth management groups in Canada, with operations in the United States. Founded in 1892, it is an important Canadian public company and is listed on the Toronto Stock Exchange under the ticker symbols IAG (common shares) and IAF (preferred shares).
Administrative Technician – Disability Claims
Top Benefits
About the role
- Employer: iA Financial Group
- Office: 26 Wellington Street East
- Location: Toronto, Ontario
- Other Possible Location(s): Montreal, Quebec
- Job category: Claims - Disability Insurance
- Job ID: JR10024579
- Job type: Temporary Job
- Apply before: 2025-11-07
Description
Job Title
Administrative Technician – Disability Claims (12 months contract)
Build the future with us
Are you driven by the insurance domain and eager to contribute to the purpose of a company that aims to help its clients feel confident and secure about their future? As a Administrative Technician – Disability Claims, you will play a key role in ensuring the accurate processing of disability claims and provide meaningful support to insurers throughout their claims journey.
This position is a great opportunity to showcase your skills and fully realize your potential within a caring and trustworthy company. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation.
What you’ll accomplish with us as an Administrative Technician – Disability Claims, you’ll be at the core of our mission.
Here are the main responsibilities:
- Calculate differences with other sources of benefits (e.g. coordination with CPP/QPP, other plans)
- Calculate retroactive salary revisions and adjust files accordingly
- Make earnings payments in Long Term Disability Permanent files (Toronto contracts)
- Follow up on benefit amounts received (e.g. Service Canada, CPP/QPP) and calculate discrepancies to be paid
- Send annual forms for permanent claims, follow up on them, and extend benefits upon receipt
- What could accelerate your success in this role
We’re looking for someone who:
- Is known for their expertise in complex calculations: benefit discrepancies, salary revisions, reversals.
- Stands out for their in-depth knowledge of disability, CPP/QPP, and correction processes.
- Demonstrates strong ability to manage permanent disability files and premium waivers.
- Is recognized for their advanced knowledge of office automation tools (Word, Excel, Outlook) for follow-up and analysis Competent in drafting clear and professional letters and emails.
- Experience handling requests from various groups (e.g. Bell, PSMIP, QPAT).
- Has 2-5 years of experience in administrative or finance domain.
- Advanced level of English and French, as the position involves participating in calls with insurers in English and French, responding to emails, and drafting documentation in English and French with English- and French-speaking internal partners on a daily basis.
Why you’ll love working with us
- A work environment where learning and development merge with a collective pursuit of excellence;
- A healthy, safe, fair, and inclusive environment where potential can be freely expressed and developed;
- The opportunity to work in a hybrid environment, supported by flexibility and access to inspiring and innovative workspaces;
- Competitive benefits: Flexible group insurance, competitive pension plan, stock purchase plan, vacation and wellness/personal development days, telemedicine, employee and family assistance program, ergonomic furniture program, performance bonus, discounts on iA products, and much more!
and get ahead of your career, where your talent really belongs!
Still unsure about applying? At iA, we believe in potential and value diverse experiences. If this role inspires you, go ahead and apply – your place might be with us, and we want to get to know you!
The typical hiring range for this position is between 53,000 CAD and 58,000 CAD per year; the base salary offered may vary depending on knowledge, skills, years of experience, and internal equity related to the role. At iA, we are committed to offering a fair, equitable, and market-based compensation structure. Our market data is updated annually to reflect the most current market conditions.
Get ahead of your career, where your talent belongs
See why so many people choose iA!
Company Overview
iA Financial Group is the strength of a company with a human side, with its over 10,000 employees. Together, we have earned the trust of our more than five million clients and 50,000 advisors who have chosen us for their insurance, savings, and wealth management.
With over $235 billion in assets, we’re a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 130 years, we have believed that it’s by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate.
At iA, we’re invested in you.
Our commitment to Diversity and Inclusion
At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.
Please note that if you need help or assistance to make the recruitment process more accessible for you, write to us. Someone from our team will be happy to assist you.
Administrative Technician – Disability Claims (12 months contract)
Build the future with us
Are you driven by the insurance domain and eager to contribute to the purpose of a company that aims to help its clients feel confident and secure about their future? As a Administrative Technician – Disability Claims, you will play a key role in ensuring the accurate processing of disability claims and provide meaningful support to insurers throughout their claims journey.
This position is a great opportunity to showcase your skills and fully realize your potential within a caring and trustworthy company. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation.
What you’ll accomplish with us as an Administrative Technician – Disability Claims, you’ll be at the core of our mission.
Here are the main responsibilities:
- Calculate differences with other sources of benefits (e.g. coordination with CPP/QPP, other plans)
- Calculate retroactive salary revisions and adjust files accordingly
- Make earnings payments in Long Term Disability Permanent files (Toronto contracts)
- Follow up on benefit amounts received (e.g. Service Canada, CPP/QPP) and calculate discrepancies to be paid
- Send annual forms for permanent claims, follow up on them, and extend benefits upon receipt
- What could accelerate your success in this role
We’re looking for someone who:
- Is known for their expertise in complex calculations: benefit discrepancies, salary revisions, reversals.
- Stands out for their in-depth knowledge of disability, CPP/QPP, and correction processes.
- Demonstrates strong ability to manage permanent disability files and premium waivers.
- Is recognized for their advanced knowledge of office automation tools (Word, Excel, Outlook) for follow-up and analysis Competent in drafting clear and professional letters and emails.
- Experience handling requests from various groups (e.g. Bell, PSMIP, QPAT).
- Has 2-5 years of experience in administrative or finance domain.
- Advanced level of English and French, as the position involves participating in calls with insurers in English and French, responding to emails, and drafting documentation in English and French with English- and French-speaking internal partners on a daily basis.
Why you’ll love working with us
- A work environment where learning and development merge with a collective pursuit of excellence;
- A healthy, safe, fair, and inclusive environment where potential can be freely expressed and developed;
- The opportunity to work in a hybrid environment, supported by flexibility and access to inspiring and innovative workspaces;
- Competitive benefits: Flexible group insurance, competitive pension plan, stock purchase plan, vacation and wellness/personal development days, telemedicine, employee and family assistance program, ergonomic furniture program, performance bonus, discounts on iA products, and much more!
and get ahead of your career, where your talent really belongs!
Still unsure about applying? At iA, we believe in potential and value diverse experiences. If this role inspires you, go ahead and apply – your place might be with us, and we want to get to know you!
The typical hiring range for this position is between 53,000 CAD and 58,000 CAD per year; the base salary offered may vary depending on knowledge, skills, years of experience, and internal equity related to the role. At iA, we are committed to offering a fair, equitable, and market-based compensation structure. Our market data is updated annually to reflect the most current market conditions.
","datePosted":"2025-10-17T00:00:00-04:00","hiringOrganization":{"@type":"Organization","name":"iA Financial Group","sameAs":"ia.ca/jobs","logo":"https://files.ia.ca/-/media/files/commun/logo-ia/ialogo\_d\_en.png"}}
About iA Groupe financier / iA Financial Group
iA Financial Group is one of the largest insurance and wealth management groups in Canada, with operations in the United States. Founded in 1892, it is an important Canadian public company and is listed on the Toronto Stock Exchange under the ticker symbols IAG (common shares) and IAF (preferred shares).