Associate Director, Enterprise Control Testing (ECT)
Top Benefits
About the role
What is the opportunity?
Our client is a specialist provider of asset services, custody, payments and treasury services. Founded in 1864, they are the 10th largest bank worldwide and the 5th in North America, as measured by market capitalization. They are among a small group of highly rated global banks and are recognized time and time again for our financial strength, market leadership and philanthropic work.
Our client has a processing centre of operational excellence supporting 10 countries across three geographical time zones employing a Global Operating Model to maximise efficiencies across times zones and supports a 24/5 operational capability. The objectives for Malaysia are to enhance the scalability of their global operations, improve service quality via their ‘centres of excellence’ and to implement/leverage standardised processes globally.
The primary role of the incumbent is to act as a team Lead in ECT, deliver the vision and execute ECT program/Book of Work. The Associated Director leads a team of Analysts, Senior Analysts, Managers and oversee responsibility of the larger team to strategize execution, develop training plan and assist in capacity planning for timely execution of control testing as per mandate. The incumbent is required to be a domain subject matter expert in risk management practices and control evaluation programs, providing value added business process re-engineering through proactively monitoring progress on control testing, data, and overall compliance with bank policies.
The incumbent works closely with and reports to Director, ECT. The incumbent is expected to be a key liaison between ECT and Platform stakeholders throughout the control evaluation lifecycle and reporting.
What will you do?
Team Lead with ECT and oversee control testing program execution
- Demonstrate strong leadership skills to effectively Lead, guide and coach a team of Analysts, Senior Analysts and Managers in managing and completing the testing of controls for the assigned Testing Program.
- Build skills, competencies, and identify training needs to develop subject matter expertise in risk management and control evaluation activities.
- Demonstrate advanced level of risk management knowledge. To understand RBC/Enterprise control evaluation standards, methodology, deeper understanding of RBC’s businesses/subsidiaries to facilitate partnership and support Functions in identification and assessment of risks and controls.
- Day-to-day management of team (e.g., attract, hire, and retain talent, resource planning, distribution of assignments, conflict resolution).
- Participate in performance management of staff and provide feedback to staff.
- Develop and implement action plans in response to employee feedback and engagement surveys
- Create and manage control evaluation coverage plans, metrics and maintain ECT tools/archive system.
- Perform review and sign-off on control evaluation work papers and results, as needed.
- Provide strategic escalation oversight to issues not resolved at control testers/ assessor’s level.
- Develop relationships across the organization as to facilitate communication and strategic partnerships.
- Facilitate and advise ECT partners on the Control Testing status for the assigned program.
- Provide comprehensive results of the Testing program to ECT Management and other stakeholders. Demonstrate negotiation and persuasion skills to conduct periodic meetings/presentations to socialize controls gaps and issues identified.
- Ensure control evaluations are completed timely and meet quality standards.
- Resolve issues and escalations resulting from control evaluations.
Project & Strategic Support
- Stakeholder management when liaising with Platform stakeholders and local managers on work/program assignments.
- Support ECT in maintaining oversight of Book of Work & ECT control testing program execution and support any change initiatives.
- Contribute to ad-hoc assignments/special process improvement projects to enhance maturity of ECT program/increase efficiencies etc.,
- Participate in regular discussions with ECT Senior Management on ECT strategies, work plans and other matters.
- Leverage on advanced writing and communication skills to develop Senior Management briefing materials and periodic management reporting.
- Lead development and maintenance of ORM tools/templates utilized to execute qualitative risk assessments and control testing.
What do you need to succeed?
Must-have
- Experience in Operational Risk Management, Compliance or Audit/consultancy.
- Experience in control testing and capital planning (1LOD or 2LOD) is an advantage.
- Ability to work in a matrix structure/ global environment, actively managing a diverse group of stakeholders across different geographies.
- Experience in managing a team (preferable).
- Experience in the Banking/ Financial Services industry (preferable).
- Minimum 10-12 years of working experience
Nice-to-have
- Professional qualification in accounting, certifications associated with Risk Management or Compliance.
What’s in it for you?
Our client thrive on the challenge to be their best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. Our client care about each other, reaching their potential, making a difference to their communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including performance-based bonuses, flexible benefits, and competitive compensation
- Leaders who support your development through coaching and managing opportunities
- A world-class training program in financial services
- A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.
Associate Director, Enterprise Control Testing (ECT)
Top Benefits
About the role
What is the opportunity?
Our client is a specialist provider of asset services, custody, payments and treasury services. Founded in 1864, they are the 10th largest bank worldwide and the 5th in North America, as measured by market capitalization. They are among a small group of highly rated global banks and are recognized time and time again for our financial strength, market leadership and philanthropic work.
Our client has a processing centre of operational excellence supporting 10 countries across three geographical time zones employing a Global Operating Model to maximise efficiencies across times zones and supports a 24/5 operational capability. The objectives for Malaysia are to enhance the scalability of their global operations, improve service quality via their ‘centres of excellence’ and to implement/leverage standardised processes globally.
The primary role of the incumbent is to act as a team Lead in ECT, deliver the vision and execute ECT program/Book of Work. The Associated Director leads a team of Analysts, Senior Analysts, Managers and oversee responsibility of the larger team to strategize execution, develop training plan and assist in capacity planning for timely execution of control testing as per mandate. The incumbent is required to be a domain subject matter expert in risk management practices and control evaluation programs, providing value added business process re-engineering through proactively monitoring progress on control testing, data, and overall compliance with bank policies.
The incumbent works closely with and reports to Director, ECT. The incumbent is expected to be a key liaison between ECT and Platform stakeholders throughout the control evaluation lifecycle and reporting.
What will you do?
Team Lead with ECT and oversee control testing program execution
- Demonstrate strong leadership skills to effectively Lead, guide and coach a team of Analysts, Senior Analysts and Managers in managing and completing the testing of controls for the assigned Testing Program.
- Build skills, competencies, and identify training needs to develop subject matter expertise in risk management and control evaluation activities.
- Demonstrate advanced level of risk management knowledge. To understand RBC/Enterprise control evaluation standards, methodology, deeper understanding of RBC’s businesses/subsidiaries to facilitate partnership and support Functions in identification and assessment of risks and controls.
- Day-to-day management of team (e.g., attract, hire, and retain talent, resource planning, distribution of assignments, conflict resolution).
- Participate in performance management of staff and provide feedback to staff.
- Develop and implement action plans in response to employee feedback and engagement surveys
- Create and manage control evaluation coverage plans, metrics and maintain ECT tools/archive system.
- Perform review and sign-off on control evaluation work papers and results, as needed.
- Provide strategic escalation oversight to issues not resolved at control testers/ assessor’s level.
- Develop relationships across the organization as to facilitate communication and strategic partnerships.
- Facilitate and advise ECT partners on the Control Testing status for the assigned program.
- Provide comprehensive results of the Testing program to ECT Management and other stakeholders. Demonstrate negotiation and persuasion skills to conduct periodic meetings/presentations to socialize controls gaps and issues identified.
- Ensure control evaluations are completed timely and meet quality standards.
- Resolve issues and escalations resulting from control evaluations.
Project & Strategic Support
- Stakeholder management when liaising with Platform stakeholders and local managers on work/program assignments.
- Support ECT in maintaining oversight of Book of Work & ECT control testing program execution and support any change initiatives.
- Contribute to ad-hoc assignments/special process improvement projects to enhance maturity of ECT program/increase efficiencies etc.,
- Participate in regular discussions with ECT Senior Management on ECT strategies, work plans and other matters.
- Leverage on advanced writing and communication skills to develop Senior Management briefing materials and periodic management reporting.
- Lead development and maintenance of ORM tools/templates utilized to execute qualitative risk assessments and control testing.
What do you need to succeed?
Must-have
- Experience in Operational Risk Management, Compliance or Audit/consultancy.
- Experience in control testing and capital planning (1LOD or 2LOD) is an advantage.
- Ability to work in a matrix structure/ global environment, actively managing a diverse group of stakeholders across different geographies.
- Experience in managing a team (preferable).
- Experience in the Banking/ Financial Services industry (preferable).
- Minimum 10-12 years of working experience
Nice-to-have
- Professional qualification in accounting, certifications associated with Risk Management or Compliance.
What’s in it for you?
Our client thrive on the challenge to be their best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. Our client care about each other, reaching their potential, making a difference to their communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including performance-based bonuses, flexible benefits, and competitive compensation
- Leaders who support your development through coaching and managing opportunities
- A world-class training program in financial services
- A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.