Description

The Company

FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.

Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical and dental coverage, career training, and support for continued professional development.

Experience being part of a high-performing team with a fulfilling career in property management with FirstService Residential.

Job Responsibilities

The Building Operator will be responsible for ensuring all equipment and systems are operated in a safe and efficient manner and are complying with all applicable government codes and regulations. Reporting to the Community Manager the Concierge will assist in the preventative maintenance and repair of electrical, hydraulic, mechanical and general maintenance equipment.

Essential Duties and Responsibilities

The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty.

• Conduct inspections on all site mechanical, electrical, and HVAC systems and related equipment including but not limited to water treatment, boilers, heat pumps, roof top units, air conditioners, etc., on daily/weekly basis and complete appropriate record logs to ensure equipment is maintained in good working order.
• Take daily readings of all major equipment including but not limited to: air supply temperatures, water temperatures and pressure readings, etc., document and inspect for irregularities in readings.
• Perform maintenance on all mechanical equipment including monthly, quarterly, and annual preventative maintenance tasks.
• Monitor the building automation system to ensure tenant comfort and to ensure systems are running at maximum efficiency.
• Continuous reviews of the mechanical rooms and hazardous locations and isolating and reporting of unsafe and unsightly items and/or areas and immediately communicating to the Property Manager of these conditions.
• Perform minor mechanical repairs, including basic preventative mechanical maintenance and common element repairs. Ensure the building is covered for after-hours service for any emergencies in a prompt and efficient manner and advise the Property Manager at any time that service cannot be provided for such emergencies.
• Conduct regular interior, exterior and roof inspections of properties for damage and perform or arrange repairs.
• Ensure signage and lighting is in good working condition.
• Monitor building security system, fire alarm panel and sprinkler system regularly for proper operation and report any discrepancies.
• Ensure all health, safety and security procedures are adhered to and areas of concern are reported to the appropriate parties.
• Ensure resident satisfaction by delivering a prompt, courteous service completing all work in a professional manner while ensuring a positive “resident service” experience to all residents.
• Perform any range of special projects, tasks and other related duties as assigned.

Education and Experience

• Grade 12 or equivalent.
• Power Engineering 4th or 5th Class preferred.
• Valid Swimming Pool Operator Certification required.
• Minimum 3-5 years’ experience in general maintenance in a residential, commercial or retail environment.
• Minimum 3-5 years’ experience in physical plant operations, HVAC, Plumbing, Electrical, Fire Alarm, and other related equipment and systems.
• Knowledge of Occupations Health and Safety Act, knowledge of Workplace Hazardous Materials Information Systems (WHIMIS).
• Sound knowledge of building systems, life safety, and emergency procedures.
• Hands on and strong knowledge of general maintenance.
• Knowledge of Provincial Building Code & Regulations, Canadian Electrical Code, Provincial Fire Code and Electrical Safety Authority.
• Computer literate.

Knowledge, Skills and Proficiencies

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

• Must be fluent in English.
• Good communication and customer service skills.
• Able to work independently with minimal direction and able to respond quickly to emergency situations.
• Great time management skills and ability to prioritize work to deliver successful results within agreed upon time frames.
• Collaborative worker and effective member of a team.
• Good judgment and decision-making skills.
• Detail oriented and good organizational skills.
• Positive attitude and willingness to work overtime and respond to emergencies.
• Adaptable to new ideas and change.
• Valid class 5 driver’s license.
• Knowledge of Occupational Health and Safety Act, knowledge of Workplace Hazardous Materials Information Systems (WHIMIS)

Physical Requirements/Working Conditions

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.

• Physically capable of lifting and moving objects up to 30 pounds as necessary.
• Phone and face-to-face communication.
• Walking, standing, crouching.
• Use of a computer.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs.

Disclaimer

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com.

Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.