SWITCH BC is a collaborative organization that influences, invests in, and supports provincewide activities to improve occupational health and safety.

Our organizational model, unique in Canada, brings together health employers, unions, physicians, the Ministry of Health, and WorkSafeBC on SWITCH BC’s Board of Directors to make consensus, strategic decisions.

Our purpose is:

• To promote safe and healthy workplaces throughout British Columbia’s healthcare sector.
• To collaborate with unions, employers, and Doctors of BC to develop and pursue a provincial framework, systems, and programs aimed at improving the health, safety, and wellbeing of B.C.’s health care workers.

SWITCH BC is an inclusive organization, focused on advancing Indigenous cultural safety, anti-racism, diversity, equity, and inclusion in our policies and practices. We are helping create an environment that addresses systemic barriers, biases, and inequities that exist for First Nations, Inuit, and Métis peoples, racialized individuals, individuals with disabilities and complex health conditions, immigrants, 2SLGBTQQIA+, and other underrepresented groups.

Role Summary

Reporting to the Communications Director, the Communications and Design Advisor, is skilled at a wide variety of communications tools and tactics, both internal and external, to support the effective communication of SWITCH BC initiatives and projects including communications planning, social media campaigns, infographics, and promotional materials.

The Communications and Design Advisor communicates, develops, and designs written and visual concepts and produces a variety of informational and promotional content for print and digital mediums, including social media templates and graphics, digital signage, document layout, and web/intranet designs.

Please note that this is a remote worker position (must reside in British Columbia) and only candidates that live in B.C. will be interviewed. Occasional travel is required for in-person events and conferences within B.C.

Duties and Responsibilities

1. Strategic Communication Planning:  Develops and executes strategic communications and engagement plans to support organizational programs and strategic goals.
2. Content Creation:  Creates diverse content for digital and print platforms, including web content, social media posts, promotional assets, surveys, rack cards, newsletters, and reports.
3. Design and Multimedia:  Provides creative advice and creates design assets such as ads, graphics, videos, and photographs to enhance communication materials.
4. Visual Communication:  Creates dynamic visual communications materials to support the work of SWITCH BC including website, newsletter, programs, presentations, toolkits, posters, brochures, and other event-related assets.
5. Communications Performance and Tactics Evaluation: Monitors and evaluates the effectiveness of communication strategies and campaigns to inform adjustments and improvements.
6. Event Planning and Management: Leads development and execution of event plans; coordination of event kits, merchandise, and post-event tasks; and hosts information booths.
7. Social Media Management:  Leads engagement and social media platforms, schedules, and systemically identifies content for a variety of social media and engagement channels including Hootsuite, LinkedIn, Instagram, Facebook, and YouTube to enhance the awareness and reputation of SWITCH BC.
8. Storytelling:  Writes content for newsletters and website pages with compelling storytelling skills to connect with compassion. Edits and proofreads communication assets with a high attention to detail.
9. Metrics and Feedback:  Defines success metrics for communication activities such as number of participants; evaluates and reports on the effectiveness of these activities through regular communications (feedback loops). Prepares reports and presentations for SWITCH BC’s Board of Directors, partners, and external audiences.
10. Partner Relations:  Provides regular updates on a multitude of communications products including written, graphics, partner-based, and video content. Develops and maintains tools to efficiently support the team, both internal team members and external contractors.
11. Performs other related duties as assigned.

Education, Training, and Experience

A level of education, training, and experience equivalent to a bachelor’s degree in communications, design, marketing, journalism, or media arts and five (5) years of recent related experience in strategic communications working in healthcare, government, occupational health and safety, or other related fields. Graphic design experience in the health sector is an asset.

Skills and Abilities

• Strong Communication Skills:  Excellent written and verbal communication skills are fundamental for crafting compelling messages and engaging with various audiences.
• Design and Multimedia Knowledge:  Expertise in graphic design is essential including experience in Adobe Creative Suite, Canva, and Powtoons. Experience and knowledge in photo editing, video producing, and printing are assets.
• Partner Relations:  Ability to work effectively, professionally, and courteously with a wide range of individuals both internal and external to the organization, including senior level executives.
• Project Management:  Experience being the primary communication contact for projects and/or programs by developing dynamic engagement materials with clear and tangible objectives.
• Analytical and Strategic Thinking:  Ability to analyze data, identify key trends, and develop and adapt creative, strategic solutions to communication challenges. Highly skilled and experienced in the tactics and techniques of engagement, communications planning, and project management.
• Highly Detail Oriented:  Holds themselves to the highest standards of details including written, visual, and healthcare, government, or occupational health and safety communications foundations. Excellent organizational skills, including the ability to assess and establish priorities, deadline driven, and able to work with tight timelines and changing priorities.
• Adaptability: Comfortable with multi-decision makers, edits, and reviews, and takes constructive criticism well. Finds solutions when problems arise and has a lifelong learner mindset.
• Interpersonal Skills:  Ability to build and maintain effective working relationships with internal and external partners is crucial. A positive and customer service lens in all aspects of work is essential.
• Technical Proficiency:  Recent experience with Content Management Systems (WordPress), social media platforms including Hootsuite, LinkedIn, Instagram, Facebook, YouTube, and web analytics tools. Advanced skills in Microsoft 365 applications, including SharePoint, Outlook, Word, Excel, and PowerPoint, are required.

Compensation and Benefits

In joining SWITCH BC, we are pleased to offer you a rewarding career. In recognition of your skills and experiences, and in alignment with our core values of building safe and healthy work environments, we are pleased to offer comprehensive benefits which includes, but is not limited to:

• Competitive salary
• Generous extended health benefits with no waiting period, long-term disability benefits, and Municipal Pension Plan
• Paid vacation (20 days per year - prorated in first year) and sick leave allowances
• Flexible work arrangements
• Professional development and membership opportunities

As a key organization within the BC healthcare sector, we also encourage current health sector employees to ask about pension and benefits portability options, which may also be available. SWITCH BC is committed to be an equitable, diverse, and inclusive workforce.

We recognize that there are a variety of experiences that contribute to the overall qualifications for each role. If you feel that you could excel in this position, but do not necessarily meet the formal requirements, we still encourage you to apply. We wish to thank all applications for their interest and effort in applying; however, only those candidates selected for an interview will be contacted.

Job Type:  Full-Time, 37.5 hours per week

Salary Range:  $74,618 - $93,273 (Range 7) per year depending on experience

Typical Hiring Range:  $74,618 - $88,609 per year depending on experience

The starting salary for this position would be determined with consideration of the successful candidate’s relevant education and experience as well as internal equity, and would be in alignment with SWITCH BC’s compensation framework.

Please note that this is a remote worker position (must reside in British Columbia) and only candidates that live in B.C. will be interviewed. Occasional travel is required for in-person events and conferences within B.C.

Closing date: October 22, 2025 at 3:00 p.m. PST