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Maintenance Assistant (Path to Supervisor)

Elmwood Spa20 days ago
Toronto, ON
Mid Level
Contract
Full-Time

About the role

For over 40 years, Elmwood Spa and Elmspa have been the leading destination for a relaxing and pampering experience. We have evolved throughout the years while keeping our historic façade that many know and love. We are a destination for celebration, relaxation, and an urban escape for all. We are proud of our rich heritage as Toronto’s Leading Day Spa.

Maintenance Assistant (3-Month Path to Maintenance Supervisor)

Why Join Us

Join one of Toronto’s most recognized hospitality and wellness destinations. You’ll help keep our landmark buildings safe, guest-ready, and running smoothly—within a team that values craftsmanship and collaboration.

About the Role

Elmwood Spa is hiring a Maintenance Assistant to support hands-on repairs and preventive maintenance across four downtown outlets, primarily located in the same building, with occasional support at elmspa.

This role starts as a hands-on Maintenance Assistant. If successful after a 3-month probation, you’ll move into a Maintenance Supervisor position, working alongside the Building Operator and Housekeeping Supervisor to keep spaces safe, guest-ready, and running smoothly.

Driver’s license and a clean driver abstract are required at hire.

Key Responsibilities

  • Perform hands-on repairs and preventive maintenance across four outlets (minor plumbing/electrical/lighting, patch & paint, doors/hardware, basic HVAC troubleshooting).
  • Complete regular inspections and address issues quickly to keep spaces safe, clean, and guest-ready.
  • Coordinate vendors/trades for specialized work; confirm quality, safety, and completion.
  • Manage work orders/quotes/approvals and track invoices and follow-ups.
  • Coordinate required inspections/service visits and maintain clear maintenance/compliance records.
  • During probation, work closely with the Facilities/Operations team to learn standards and procedures; after promotion, help coordinate daily priorities and support teammates alongside the Building Operator and Housekeeping Supervisor.
  • Participate in an on-call rotation for urgent after-hours issues and document actions taken.

What You Bring

  • Full-time (40 hours/week) with an on-call rotation for urgent after-hours issues.
  • 2–3 years of building/facilities maintenance (or strong hands-on experience); 1–3 years of supervisory experience is an asset for the post-probation supervisor step.
  • Working knowledge of electrical, plumbing, HVAC/mechanical and general troubleshooting.
  • Pool maintenance experience and WHMIS (current or able to obtain); trade/facilities training is a plus.
  • Familiarity with an HRIS (Human Resources Information System) is an asset.
  • Valid driver’s license with a clean driver abstract and reliable transportation; flexibility for occasional evenings/weekends (vendor access, urgent items).
  • Able to complete a background check, as required for the role.
  • Hands-on, safety-minded, and quality-focused; comfortable working in a busy hospitality environment where appearance and guest experience matter.

What Success Looks Like (First 90 Days)

  • By the end of probation, you can independently handle day-to-day repairs and preventive maintenance and follow site standards across all four outlets.
  • You’re organized with work orders and vendor follow-ups, and ready to step into the Maintenance Supervisor role, partnering with the Building Operator and Housekeeping Supervisor on daily priorities and guest-readiness.

Elmwood Spa & elmspa are equal opportunity employers. Only candidates selected for an interview will be contacted.

Elmwood Spa and Elmspa recruits and selects the best-qualified candidates in accordance with our equal opportunity employment approach. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

About Elmwood Spa

Wellness and Fitness Services
51-200

Elmwood Spa is the largest stand-alone day spa in Canada with 40,000 square feet of elegant space, 34 treatment rooms, two restaurants (Bangkok Garden and Terrace Restaurant), Water Therapies™ (swimming pool, whirlpool and steam rooms), a Juice Bar and many other unique amenities.

Elmwood Spa along with sister companies Elmspa and Bangkok Garden have over 200 employees including 50+ Registered Massage Therapists and 30+ Aestheticians.

Bangkok Garden Bangkok Garden introduced Thai cuisine and culture to Toronto over 30 years ago and is one of only four Thai restaurants in Toronto to receive the Thai Select Premium designation from the Thai Consulate recognizing the authenticity of our food. Bangkok Garden offers a wide selection of dishes from fiery stir- fries, to exotic soups and curries, with several gluten free, vegan and vegetarian options to suit every taste.

18 Elm St. l www.bangkokgarden.ca

Elmspa

elmspa is a hidden gem situated just blocks from Cabbagetown and Yorkville. An offspring of the acclaimed Elmwood Spa, this boutique spa offers exclusive treatments for women and men in a zen-inspired environment.

With seven specialized treatment rooms, two steam rooms, an infrared sauna, rain shower and garden terrace area, elmspa approaches health and well-being holistically, integrating ancient Eastern therapies with the latest Western techniques.

557 Church Street l www.elmspa.ca

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