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Shift Supervisor - JAK's Kitsilano Wine Cellar

Vancouver, BC
Mid Level
full_time

Top Benefits

Competitive wages and tips
Paid professional development
Monthly tasting allowance

About the role

We’re so grateful you’re here!

We are seeking a Shift Supervisor to live our purpose of: Sharing our Passion for People and
Spirits at our new Kistilano Wine Cellar location!

A little bit about us...
With 10 liquor store locations, JAK's is a market leader in BC's retail beer, wine, spirits

industry. We are a family owned business, that knows our success comes from the people who

make us, us and we are committed to fostering a culture of caring, learning, integrity, hospitality & FUN!

JAK's will support you to be the most successful you can be; both personally and

professionally.

Perks and Benefits

  • Competitive wages, plus tips

  • Paid Professional Development (WSET, Prud Homme, Whiskey/Gin Ambassador &

    Leadership courses)

  • Monthly tasting allowance

  • A generous staff discount

  • Onboarding and training program

  • Product Knowledge seminars with tasting kits Medical & Dental Benefits

The Ideal Candidate

  • Has a passion for wine, beer and spirits and the service industry as a whole

  • Has 1-3 years of experience in a supervisory role

  • Is knowledgeable in the area of wine, spirits or craft beer

  • Possesses a positive attitude and has the ability to energize the team

  • Is an effective communicator with the ability to share knowledge with our team and guests

  • Is the ultimate team player

  • Has the ability to create a ‘wow’ experience for our guests and is passionate about customer satisfaction

  • Embodies the JAK's values of: Caring, Learning, Hospitality, & Integrity

Duties and Responsibilities

  • Effectively engaging with our guests on the sales floor by establishing rapport and providing suggestions and wine pairings when appropriate

  • Coaching and training of Service Champions

  • Receiving orders and unloading pallets; stocking the sales floor

  • Executing all daily tasks and merchandising needs while ensuring guest experience is first priority

  • Sharing concerns, observations and positive feedback with the manager on a weekly basis and communicating clearly and effectively Ensuring cleanliness, effective lighting and music level of the retail environment meets JAK’s standards and all orders are stocked and faced

It is our goal to build teams with unique and diverse perspectives to promote inclusivity within

our teams, guests and communities. If you want to work in a dynamic, fun environment, create

memorable experiences, and grow both personally and professionally, then Cheers! We just

popped a bottle with your name on it!

We can't wait to welcome you the JAK's family!

About JAK's Beer Wine & Spirits

Retail
51-200

JAK'S: Beer, Wine & Spirits, now in its fourth generation, living its purpose of sharing our passion for people and spirits; through our brand promises of: unique product selection, outstanding customer service and unmatched in-store experience. JAK'S currently operates 14 retail stores in British Columbia (Vancouver, Burnaby, New Westminster, Maple Ridge, Richmond, Coquitlam, Surrey, Campbell River, Williams Lake & Penticton).