Join Servus Credit Union - Canada’s Largest Credit Union

We are hiring for a full-time Communications Coordinator to join our team!

This is a remote first postition.

Posting Closes: April 24th, 2026 at 4:30pm

Internal Use Only: P1/A

At Servus Credit Union, we do things differently—because we’re a credit union, not a bank. And that difference matters.

We believe in putting people before profits, which is why our members are also our owners. Every dollar we earn is reinvested into the things that matter most: our members, our employees, and our communities. Whether it’s through profit sharing, competitive rates, or local initiatives that make a real impact, we’re here to help Albertans feel good about their money.

We’re looking for passionate, values-driven people to join our team. We welcome individuals from all backgrounds who are aligned with our values and are eager to contribute in meaningful ways. If you're excited to grow your career with a team that’s innovative, hardworking, collaborative and deeply rooted in community, we want to meet you.

Join Servus and discover a better way to work.

Reporting to the Manager Reputation and Story, and supporting a team of senior communicators, this role is a key contributor to a variety of projects and initiatives from across the Communications Division, including internal, external and member communications. With a heavy focus on writing, this position plays an integral role in bringing the Servus story and brand to life across internal and external channels.

Through coordination and implementation of communications plans and tactics, this role will have a hand in a wide variety of projects and initiatives from across the Communications Division. In particular, this role will support the efficacy of Servus's Intranet while providing communications support to a variety of strategic initiatives from across the organization. The role will also support efforts to proactively manage and share the Servus story across external facing channels.

The role will also provide coordination and logistical support to initiatives within the Division, including townhalls, events and executive speaking opportunities. Additionally, the role will support and lead special projects, as assigned, and will also provide support to the Vice President Communications.

Ultimately, this role will be a key contributor to the success of the Communications Division. With exposure to a wide range of projects, issues and opportunities, this is a great development opportunity for an early-career communicator, with potential for upwards momentum within the Division.

What you’ll be doing:

• Provides support for communications programs and projects across the Communications Division. This includes implementing a range of internal and external communications plans and tactics.

• Writes content for a variety of communications channels as assigned, including website, social media and (in particular) the Servus intranet.

• Writes and coordinates development of communications materials across a range of formats including print, digital and video.

• Collaborates with and provides communications support to a team of Strategic Communications Partners who support key portfolios and strategic initiatives across Servus.

• At the direction of the Intranet Lead, implements regular postings to the Servus intranet and coordinates/supports ongoing upkeep and governance of the Intranet.

• Supports efficacy of internal communications channels and acts as the "resident expert" of Servus's Yammer platform for employees.

• Provides back-up support for content-related roles, including posting to social media and the Servus website.

• Provides logistical support for Division initiatives, including townhalls and internal/external events, including coordination and booking of events.

• Supports Managers with efforts to build the profile of Servus executives within and outside the organization.

• Writes and coordinates internal and external speeches.

• Supports monitoring and reporting with the division through compiling analytics and updating reports.

• Supports and leads communications projects as assigned. This will include development and implementation of communications plans.

• Provides communications and occasional administrative support to the Vice President, Communications as well as members of the Communications Leadership Team.

• Helps ensure the Crisis Communications Plan and protocols are current and supports ongoing evolution of Servus's approach to crisis response.

• Other duties as required.

What you bring:

Experience:

• Minimum 2+ years of communications experience is required.

• Strong writing skills.

• Knowledge of Intranets, Yammer, Teams and SharePoint is preferred.

• Experience and/or training in graphic design and/or video production for communication is an asset.

• Experience working withing a large/complex organization is an asset.

• Experience working in a cooperative / member-based organization is an asset.

• Marketing communications and/or brand experience is an asset.

• Experience and/or training in graphic design, visual design, user experience and/or video for communication is an asset.

Education and Training:

• College diploma or university degree related to public relations, communications or journalism or a related discipline.

Any other special requirements necessary to do the job:

This position requires a willingness to work a flexible schedule and may require evening and/or weekend work.

This position is remote first, it will require periodic travel to Edmonton, AB and occasional evening and weekend work.

The business may from time to time ask for branch and/or department support for special projects and/or areas experiencing staff shortages. All employees may be asked to volunteer to assist in areas of need during these times. These assignments could result in a change of hours, location, and/or travel.

Most importantly, we're looking for candidates whose personal values align with our cooperative values. These values are evident in everything we do everyday. We're not afraid to be different from our competitors and in fact we embrace these differences. We celebrate our credit union culture and history, and we pride ourselves on our strong commitment to our member-owners and to the communities we serve.

Why Servus?

Working for Servus has outstanding benefits. In addition to standard benefits like health and wellness, vacation and retirement savings programs, we also provide other important benefits such as:

• Competitive compensation including performance-based incentive pay and profit share

• Training & Development Opportunities

• Career Advancement Potential

• Flexible work options

• Meaningful work towards individual and corporate goals

• Opportunities to get involved and give back through an employee volunteer program

At Servus, our employees are also members. This means you'll have all the benefits of being a member of the credit union including profit sharing, voting for the board of directors, and all of the financial services we provide…with a few additional perks!

What happens next?

We thank all applicants for their interest. Please note applications will only be accepted online and only those applicants under consideration will be contacted.

At Servus Credit Union, we believe in being purposefully cooperative and working together to create a culture of Belonging for everyone. We are committed to an inclusive, equitable, and accessible workplace where everyone is valued, respected, and supported. We encourage applications from individuals of all backgrounds, and accommodations are available during every stage of the hiring process upon request. Your skills, passion and curiosity may find they belong at Servus, so even if you don't check every box, we encourage you to apply!

Employment Eligibility: The selected candidate(s) must successfully pass a criminal background check, reference check and credit check to qualify for hire by Servus Credit Union.

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