Position Overview

We are seeking a People and Culture Coordinator to join our team at our House located in downtown Toronto, at 240 McCaul Street, Toronto. This role will report to the Manager, People and Culture, and will support a variety of People & Culture and volunteers engagement functions, ensuring a positive, inclusive, and engaged workplace. This is a dynamic, hands-on role where you’ll support day-to-day HR operations, help onboard new team members, and coordinate programs that strengthen engagement across RMHC Toronto locations.

While RMHC Toronto offers a flexible work environment, the requirements of this position include regular attendance on-site to support our front-line mission of supporting families.

Key Responsibilities

Recruitment & Onboarding

• Coordinate end-to-end recruitment and onboarding for employees and volunteers
• Schedule interviews, conduct reference checks, prepare offers, and manage job postings
• Track compliance requirements (e.g., background checks, certifications)
• Facilitate onboarding sessions, prepare training materials, and support payroll setup

HR Administration & Systems Support

• Maintain HR data in PayWorks, HRIS, and Volgistics
• Ensure data integrity, prepare reports, and recommend process improvements
• Support HRIS upgrades and enhancements to optimize efficiency

Employee & Volunteer Engagement

• Help plan and deliver recognition events, wellness programs, and appreciation activities
• Support logistics and communications for staff and volunteer initiatives
• Track participation and gather feedback to continuously improve programs

Training, Development & Health & Safety

• Coordinate training sessions, registrations, materials, and compliance records
• Support health & safety training initiatives and related record-keeping
• Occasionally deliver presentations (orientation, HRIS training, etc.)

Policy & Process Improvement

• Assist with drafting and updating HR Standard Operating Procedures (SOPs)
• Support P&C projects that enhance organizational culture and the volunteer experience

Qualifications & Experience

Education & Experience:

• 1–3 years of experience in HR coordination or administration
• Diploma or degree in HR, Business Administration, or related field
• Experience with HRIS/payroll systems (PayWorks, Volgistics, etc.) preferred
• CHRP designation (or working toward it) is an asset

Key Skills & Competencies

• Strong understanding of HR functions (recruitment, onboarding, training)
• Detail-oriented and highly organized, with excellent time-management skills
• Tech-comfortable and curious — eager to learn and leverage new systems
• Strong communicator with a collaborative approach and people-first mindset
• Able to maintain confidentiality and handle sensitive information with discretion
• Customer-service oriented with a solutions-driven approach to HR activities.

Additional Requirements: Completion of satisfactory reference check and a satisfactory criminal record check.

What We Offer

• An opportunity to make a difference in the lives of children, families, and the community.
• Competitive total rewards package includes:
• A salary range of $30.22 - $34.61 hourly
• Wellness days
• A vibrant downtown location with flexible work arrangements to support work-life balance.
• Onsite gym.
• A mission-driven organizational culture.

The Organization

Since 1981, Ronald McDonald House Charities (RMHC) Toronto has served as a place to call home for families with seriously ill children undergoing treatment. RMHC Toronto encompasses a House for 81 families in downtown Toronto and seven Family Rooms in hospitals across the Greater Toronto Area and in Sudbury. The families we serve come from throughout Ontario, across Canada and around the world.

If you're looking to make a difference every day in the lives of children and families, submit your application today!

RMHC Toronto is an Equal Opportunity Employer. RMHC Toronto is committed to diversity and inclusiveness in the workplace and as an equal opportunity employer, we are committed to establishing a qualified workforce that is reflective of the diverse population and families we support.

We encourage applications from members of groups that have been historically marginalized, including but not limited to Aboriginal, Indigenous, Metis and Inuit peoples, racialized groups/persons of colour, people with varying abilities, members of visible minority groups, LGBTQ2S+, those who identify as women, and other equity-seeking groups.

When contacted for a job opportunity, please advise the People and Culture team of any accommodations needed in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code to ensure you have access to an equitable process. We request that you provide your accommodation request as soon as reasonably practicable. Any information received relating to accommodation will be addressed confidentially.