Account Manager - Rouse Appraisal
About the role
About Us RB Global (NYSE: RBA) (TSX: RBA) is a leading, omnichannel marketplace that provides value-added insights, services and transaction solutions for buyers and sellers of commercial assets and vehicles worldwide. Through its auction sites in 13 countries and digital platform, RB Global serves customers in more than 170 countries across a variety of asset classes, including automotive, commercial transportation, construction, government surplus, lifting and material handling, energy, mining and agriculture.
The company’s marketplace brands include Ritchie Bros., the world’s largest auctioneer of commercial assets and vehicles offering online bidding, and IAA, a leading global digital marketplace connecting vehicle buyers and sellers. RB Global’s portfolio of brands also includes Rouse Services, which provides a complete end-to-end asset management, data-driven intelligence and performance benchmarking system; SmartEquip, an innovative technology platform that supports customers’ management of the equipment lifecycle and integrates parts procurement with both OEMs and dealers; Xcira, a leader in live simulcast auction technologies; and Veritread, an online marketplace for heavy haul transport.
Job Description The Account Manager (AM) plays a critical role in managing key customer accounts, providing high level service, and adding new accounts. The AM works on the Rouse Appraisals account team under the BDM to execute our business growth strategy. They also need to partner with analyst and projects teams to scope, capture, and prepare appraisal opportunities. The account manager will focus on a specific sector / client profile within the banking capital market, equipment finance, turnaround management, and heavy equipment sector. They will be responsible for providing a high level of service and growing appraisal revenue.
Responsibilities
- Manage ~200+ customer accounts to ensure timely and accurate appraisals are delivered and upsell and cross-sell other service opportunities
- Leverage CRM and sales tools (Salesforce / seamless.ai) to effectively propect, track, target and add additional accounts
- Attend recurring conferences and local events to expand brand presence and build / maintain customer relationships
- Utilize market transactional database to develop compelling market material and modeling for customer needs
- Execute market and industry research to understand and communicate key trends impacting various equipment types tracked
- Conduct ‘ballpark’ valuation exercises on inbound requests to facilitate appraisal opportunity
- Confidently price, quote and negotiate project opportunities
- Understand enterprise business offering and value propositions
- Establish credibility as trusted advisor and market expert with banks, investors and equipment owners
- Deliver and review completed appraisal work with customers
- Maintain and update CRM system to ensure full tracking of opportunities and customer interactions
- Perform other duties as assigned
Qualifications
- 3 plus years experience in finance / banking / valuation+appraisals
- 1 plus years as sales leader
- Experience with heavy equipment and the construction and banking sectors would be an upside
- Strong analytical, problem solving, modeling and presentation skills
- Represent Rouse at tradeshows, conference, and local market events
- Strong communication skills (oral & written) and professionalism to deal with bankers and investors
- Proactive attitude to build client relationships and strong commitment to delivering exceptional client service
- Strong presentation, strategic thinking, negotiation and closing skills
- Ability to establish themselves as market expert and build credibility
- Intermediate skills in working with Salesforce, Excel, SQL, and Power BI
- U.S. Based role
- Office and/or remote work environment
- Travel 20-35%
Work Setup: We believe in cross-functional collaboration. This role is remote or hybrid eligible. Candidates located near one of our corporate offices (Burnaby, BC; Mississauga, ON; Westchester, IL; Ft. Worth, TX; Lincoln, NE) will follow a hybrid schedule.
Pay Transparency: We’re committed to fair and transparent pay. The base salary range is $74,160–$123,600 USD (U.S.) or $84,790–$127,190 CAD (Canada). Compensation will vary based on your location, skills, and experience.
About Ritchie Bros.
Established in 1958, Ritchie Bros. (NYSE and TSX: RBA) is a global asset management and disposition company, offering customers end-to-end solutions for buying and selling used heavy equipment, trucks and other assets. Operating in a multitude of sectors, including construction, transportation, agriculture, energy, oil and gas, mining, and forestry, the company’s selling channels include: Ritchie Bros. Auctioneers, the world’s largest industrial auctioneer offers live auction events with online bidding; IronPlanet, an online marketplace with featured weekly auctions and providing its exclusive IronClad Assurance® equipment condition certification; MarketplaceE, an online marketplace offering multiple price and timing options; Mascus, a leading European online equipment listing service; and Ritchie Bros. Private Treaty, offering privately negotiated sales.
The company also offers sector-specific solutions including GovPlanet, TruckPlanet, Kruse Energy Auctioneers, and Cat® auctions, plus equipment financing and leasing through Ritchie Bros. Financial Services. For more information about the unprecedented choice provided by Ritchie Bros., visit RitchieBros.com.
Account Manager - Rouse Appraisal
About the role
About Us RB Global (NYSE: RBA) (TSX: RBA) is a leading, omnichannel marketplace that provides value-added insights, services and transaction solutions for buyers and sellers of commercial assets and vehicles worldwide. Through its auction sites in 13 countries and digital platform, RB Global serves customers in more than 170 countries across a variety of asset classes, including automotive, commercial transportation, construction, government surplus, lifting and material handling, energy, mining and agriculture.
The company’s marketplace brands include Ritchie Bros., the world’s largest auctioneer of commercial assets and vehicles offering online bidding, and IAA, a leading global digital marketplace connecting vehicle buyers and sellers. RB Global’s portfolio of brands also includes Rouse Services, which provides a complete end-to-end asset management, data-driven intelligence and performance benchmarking system; SmartEquip, an innovative technology platform that supports customers’ management of the equipment lifecycle and integrates parts procurement with both OEMs and dealers; Xcira, a leader in live simulcast auction technologies; and Veritread, an online marketplace for heavy haul transport.
Job Description The Account Manager (AM) plays a critical role in managing key customer accounts, providing high level service, and adding new accounts. The AM works on the Rouse Appraisals account team under the BDM to execute our business growth strategy. They also need to partner with analyst and projects teams to scope, capture, and prepare appraisal opportunities. The account manager will focus on a specific sector / client profile within the banking capital market, equipment finance, turnaround management, and heavy equipment sector. They will be responsible for providing a high level of service and growing appraisal revenue.
Responsibilities
- Manage ~200+ customer accounts to ensure timely and accurate appraisals are delivered and upsell and cross-sell other service opportunities
- Leverage CRM and sales tools (Salesforce / seamless.ai) to effectively propect, track, target and add additional accounts
- Attend recurring conferences and local events to expand brand presence and build / maintain customer relationships
- Utilize market transactional database to develop compelling market material and modeling for customer needs
- Execute market and industry research to understand and communicate key trends impacting various equipment types tracked
- Conduct ‘ballpark’ valuation exercises on inbound requests to facilitate appraisal opportunity
- Confidently price, quote and negotiate project opportunities
- Understand enterprise business offering and value propositions
- Establish credibility as trusted advisor and market expert with banks, investors and equipment owners
- Deliver and review completed appraisal work with customers
- Maintain and update CRM system to ensure full tracking of opportunities and customer interactions
- Perform other duties as assigned
Qualifications
- 3 plus years experience in finance / banking / valuation+appraisals
- 1 plus years as sales leader
- Experience with heavy equipment and the construction and banking sectors would be an upside
- Strong analytical, problem solving, modeling and presentation skills
- Represent Rouse at tradeshows, conference, and local market events
- Strong communication skills (oral & written) and professionalism to deal with bankers and investors
- Proactive attitude to build client relationships and strong commitment to delivering exceptional client service
- Strong presentation, strategic thinking, negotiation and closing skills
- Ability to establish themselves as market expert and build credibility
- Intermediate skills in working with Salesforce, Excel, SQL, and Power BI
- U.S. Based role
- Office and/or remote work environment
- Travel 20-35%
Work Setup: We believe in cross-functional collaboration. This role is remote or hybrid eligible. Candidates located near one of our corporate offices (Burnaby, BC; Mississauga, ON; Westchester, IL; Ft. Worth, TX; Lincoln, NE) will follow a hybrid schedule.
Pay Transparency: We’re committed to fair and transparent pay. The base salary range is $74,160–$123,600 USD (U.S.) or $84,790–$127,190 CAD (Canada). Compensation will vary based on your location, skills, and experience.
About Ritchie Bros.
Established in 1958, Ritchie Bros. (NYSE and TSX: RBA) is a global asset management and disposition company, offering customers end-to-end solutions for buying and selling used heavy equipment, trucks and other assets. Operating in a multitude of sectors, including construction, transportation, agriculture, energy, oil and gas, mining, and forestry, the company’s selling channels include: Ritchie Bros. Auctioneers, the world’s largest industrial auctioneer offers live auction events with online bidding; IronPlanet, an online marketplace with featured weekly auctions and providing its exclusive IronClad Assurance® equipment condition certification; MarketplaceE, an online marketplace offering multiple price and timing options; Mascus, a leading European online equipment listing service; and Ritchie Bros. Private Treaty, offering privately negotiated sales.
The company also offers sector-specific solutions including GovPlanet, TruckPlanet, Kruse Energy Auctioneers, and Cat® auctions, plus equipment financing and leasing through Ritchie Bros. Financial Services. For more information about the unprecedented choice provided by Ritchie Bros., visit RitchieBros.com.